Great experience, car needed some work and this was all done and kept updated throughout. Simple buying process saw the car, went through what was to be completed before sale. Everything done as promi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Really happy with my experience buying my Ford Focus from Motor Gurus. I dealt with Dan throughout the process and he was friendly, helpful and professional from start to finish. He made everything... Leggi di più
Very happy with our service from motor gurus, happy to let you test drive as much as you need before purchase, and great customer service from Pete and Harry
Amazing experience from Start to finish. From the very first call with Russ he made things very easy and simple. He stayed in contact with us throughout the buying process. He sorted everything out f... Leggi di più
4,8
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Audi TT purchase
Recently bought an Audi TT, I live quite far away so didn’t get the chance to view the vehicle before purchase, however, Russ was extremely helpful from the outset when we spoke on the phone, no pressure selling and extremely transparent about the vehicle, condition, and what work they would be carrying out. I went ahead and purchased the car, it was only that after a small snag was identified by Russ before delivery, however he called me before delivery to ensure I was still happy to accept, and has sent the replacement part to me at their expense. Transparent, honest, no pressure selling, I would 100% feel confident to purchase from again and highly recommend. Thanks for the smooth buying journey Russ!
2 maggio 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Russ made your Audi TT purchase smooth, transparent, and pressure-free from the very start.
It’s great to know he kept you fully informed about the vehicle, its condition, and the work being carried out, especially with you buying from a distance. We’re also glad Russ was able to identify the small snag before delivery and arrange the replacement part for you.
We truly appreciate your recommendation and your confidence in MotorGurus. Enjoy your Audi TT!
Good
Good experience, everything was quick and smooth. The process was easy, communication was clear, and I’m very happy with the car. Would definitely recommend.
2 maggio 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear you found MotorGurus good to use and that Dan looked after you. We truly appreciate your feedback and would be happy to welcome you back again in the future!
Simon has been great with everything
Simon has been great with everything, got me out on a test drive after viewing the car and couldn’t be more happier with it all
1 maggio 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear Simon looked after you and got you out on a test drive after viewing the car. It’s fantastic to know you’re happy with everything, and we truly appreciate your feedback. Enjoy your new car!
Russ was helpful and professional from…
Russ was helpful and professional from 1st contact. Thanks Russ
1 maggio 2026
Non scritta su invito
From inquiry to sale day any and all…
From inquiry to sale day any and all interactions with the salesman joel was extremely helpful and informing.
29 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear Russ was helpful and professional from the very first contact. We truly appreciate your feedback and hope you enjoy your new car!
Service was outstanding from Joel
Service was outstanding from Joel, Would highly recommend.
25 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Joel provided outstanding service. We truly appreciate your recommendation and hope you enjoy your new car!
excellent service from Dan
24 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear Dan provided excellent service. We truly appreciate your feedback and hope you enjoy your new car!
The experience was very personal and…
The experience was very personal and warming. Joel (sales rep) was incredibly helpful and friendly. Answered every question I had and didnt hide anything. Thank you Joel, Thank you Motor gurus.
21 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your lovely review! We’re really pleased to hear your experience felt personal and welcoming. It’s fantastic to know Joel was helpful, friendly, and answered all your questions openly throughout the process. We truly appreciate your kind words and hope you enjoy your new car!
Great car
Great car . Owen been helpful and great with my purchase
21 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear you’re happy with your car and that Owen was helpful throughout your purchase. We truly appreciate your feedback and hope you enjoy your new vehicle!
Very good and attentive service
Very good and attentive service from the staff, would recommend
21 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear you received very good and attentive service from our team. We truly appreciate your recommendation and hope you enjoy your new car!
Terrible company
Terrible company. I brought a car for over seven thousand pounds and after just one week the gearbox went. After I had it checked over by a mechanic he found that not only was the gearbox gone but three of the tyres needed replacing. It was leaking oil. And the brake pads was worn down to a dangerous level. I tried to contact them to return the car for a refund but I have been ignored. I am now leaving it to my solicitor to sort out as I want my money back. Please do not do business with this company.
3 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your feedback. We’re sorry to read this review, however we do not believe it accurately reflects the situation or the communication that has taken place.
We take all customer concerns seriously and always aim to deal with any issues fairly and professionally. If there are any genuine outstanding concerns, we would encourage you to contact our management team directly with the vehicle details and any supporting information so the matter can be reviewed properly.
MotorGurus remains committed to providing a transparent and professional service to all customers.
Peter gave a great service .
19 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear Peter provided great service. We truly appreciate your feedback and hope you enjoy your new car!
Excellent experience buying a car from…
Excellent experience buying a car from motor guru’s - Peter was brilliant. Looking forward to driving our new car!
19 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your excellent review! We’re really pleased to hear you had a great experience buying your car from MotorGurus and that Peter was brilliant throughout. We truly appreciate your feedback and hope you enjoy driving your new car!
Great customer service
Great customer service, lovely team, Pete was very nice and helpful. No hassle very direct and honest. Car was ready and lovely. Thanks team
18 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your lovely review! We’re really pleased to hear you received great customer service from our team and that Pete was helpful, honest, and easy to deal with. It’s great to know your car was ready and looking lovely. We truly appreciate your feedback and hope you enjoy your new car!
Excellent customer service with Joel
Excellent customer service with Joel
Very pleasant experience
Definitely recommend using motorgurus
18 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your excellent review! We’re really pleased to hear Joel provided great customer service and made your experience a pleasant one. We truly appreciate your recommendation and hope you enjoy your new car!
Got through to russ who was very…
Got through to russ who was very helpful and professional, explained everything to me and also made my experience very easy would highly recommend, motogurus are truly the best
18 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Russ was helpful, professional, and explained everything clearly throughout the process. It’s great to know he made your experience easy and enjoyable. We truly appreciate your recommendation and your kind words about MotorGurus!
Experience was perfect
Experience was perfect. Great customer service from start to finish, very friendly and and helpful staff.
Will recommend to to anyone.
17 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your fantastic review! We’re really pleased to hear your experience was perfect from start to finish and that our team were friendly, helpful, and provided great customer service. We truly appreciate your recommendation and hope you enjoy your new car!
Risposta di Motorgurus
Thank you for your great review! We’re really pleased to hear you received professional service from the MotorGurus team. We truly appreciate your feedback and hope you enjoy your new car!
Pete made the whole process of buying a…
Pete made the whole process of buying a car really straightforward and painless. Good quality car at a good price with great customer service.
16 aprile 2026
Non scritta su invito
Risposta di Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Pete made the whole process straightforward and stress-free. It’s great to know you’re happy with the quality of the car, the price, and the customer service you received. We truly appreciate your feedback and hope you enjoy your new car!
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