Mosaic Journal Recensioni 77

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Can not fault the service from these guys I messaged an enquiry on social media and email I was responded to on both immediately the organised a additional request I had as a gift and nothing was t... Leggi di più

Valutata 5 stelle su 5

The quality of the both photos and the photo book is excellent. I suffer from severe memory issues and having the daily photos to look back on helps greatly with recall. Also either taking or selectin... Leggi di più

Valutata 5 stelle su 5

I love the photo album, it’s very sturdy and pages are thick. Photos are great quality. Orders are always on time. I lost one of my orders and I requested for it to be sent out again and I’d pay the f... Leggi di più

Valutata 5 stelle su 5

What a brilliant idea. Just about to complete my fourth month and honestly it is such a joy. Each new monthly delivery means that I sit and looks through the previous months every time. The journal is... Leggi di più

Dettagli dell'azienda

  1. Servizio di stampa foto

Scritti dall'azienda

Your life story in pictures. Mosaic is the ‘picture a day' photo journal that encourages you to reflect on what really matters to you & sends you real life photo prints to your home every month. Record your daily highlight on the Mosaic App & receive photos and an album to enjoy forever.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

77 recensioni

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Nessuna traccia di inviti alla recensione precedenti

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Valutata 5 stelle su 5

10/10!

Such an easy way to keep memories and such a fun thing to do at the end of each month! Customer service is amazing always reply promptly and help with anything, would 100% recommend doing this to anyone!

13 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional quality, excellent customer service, you won’t regret buying!

I got advertised Mosaic Journal on Instagram and thought it seemed a really great idea to document my babies first year of life. I am always wary about things I’m advertised on social media but I downloaded the app to see how it all worked. I was immediately impressed with how easy the app was to use (although it can be a little glitchy) and before I knew it had spent a number of hours choosing and uploading photos from the last 8 months. I had some questions and I received a reply and resolution from the online chat immediately which was seriously impressive. I umm-ed and ahh-ed about purchasing as £120 for the year does initially seem expensive for a photo album, but I am so pleased I took the plunge. The photos came within a few days and the album (which I got personalised) a few days later. The quality is exceptional and I am absolutely thrilled with it. It’s huge and really impressive. I am enjoying taking a photo every day for the album and I can’t wait to complete it. I would recommend it to anyone!

14 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Best customer service I've ever experienced

I recently switched from an apple phone to an android and realised I'd signed up with apple for my account, I panicked thinking I wouldn't be able to access my mosaic that my husband bought for me as a gift when our daughter was born so I could record the first year of her life. Mosaic went above and beyond to reassure me that they would find a resolution and within 2 days I was back in my account on my new device and able to continue my journey. Whilst it may seem pricey for the full year subscription it is worth every penny, the book is such amazing quality and the photos look great and is cherished and flipped through constantly. Plus I've never had anything with such amazing and quick customer service, best purchase/gift ever!!! Can't recommend enough :)

12 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Mosaic Journal is amazing! Love it!

Mosaic Journal is absolutely amazing! It’s bigger than I thought which is great because it’s got so much space to put lots of pictures. The customer service is absolutely fantastic and helpful. I was having trouble with paying on the app and he helped me along! When there any problems or questions or changes I had him resolved them very quickly.
I love how on the photos you can put the date location and the description! The photos come out beautifully and great quality!
The book is great condition. I do wish there were different colours for the album because that would be cool. :) i’m really happy with my purchase. I got the year subscription were quite a lot of money for me and he kindly gave me a discount that was really thoughtful. I’m super happy and love my journal. I want to keep it forever and look back at it when I’m older with all my happy memories. 1000% recommend it.

14 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great product, excellent service!

What a fantastic idea!! I love capturing a highlight of everyday. I had loads of questions and the team make it so easy to ask questions and they always respond quickly. I had a problem with my delivery address and Murad dealt with it quickly and saved the day!

8 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I love my Mosaic Journal

I love my Mosaic Journal for keeping photos; so often I forget to print things and have physical copies of memories, this makes it so much easier to do that. I recently needed some help with customer service and it was second to none, quick replies and the issue (which was my own fault, not the fault of the company) was resolved very quickly and easily with the help of Murad. I recommend this journal to everyone, especially parents of little ones.

26 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I received this journal as a gift for…

I received this journal as a gift for my birthday and it’s one of my favourite gifts I have ever received. Having all your memories in one place while it’s really simple of just having to upload your pictures and them being sent to you is great! I had an issue with moving house where one set of pictures got sent to my old house and as soon as I messaged them letting them know they instantly sent me out another set to my new address, such great help. I love the journal🫶🏼❤️

17 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I love the journal so much

I love the journal so much, it’s so beautiful and high quality. The customer service is exceptional too. I had a reply from an actual person in about 10 seconds. Great all round.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Wonderful service

I signed up for this on a bit of a whim, paying for a whole year up front. I received my album in the next couple of days, and have recently received my first set of prints.

I will start by stating the obvious and saying this is a photo album. I'm sure there are lots of people that like and can utilise the 'one picture a day' idea (people with babies, young families, travellers etc), but if you are a very average person with an average life, the idea of this format might become overwhelming fairly early on if you see it as some kind of 'rule' for the album. It did for me in the beginning, but then I told myself there are no 'rules' and no one way to utilise this. You can group pictures however you like in the album. I went away for a few days and wanted to have more pictures from that trip than just the number of days involved, so I did exactly that and filled a couple of weeks worth with just that one trip. Other days, I do find something interesting to snap, so I have some 'dailies' in there as well. Your year, your way! The app does allow for this as you don't have to have dates on your pictures if you don't want. There are spaces for location and a caption as well, so you can put a date in one of these instead if you so wish.

The album itself is pretty chunky as you'd expect for a full year, but it's beautifully made and a quality item. There are spaces to slot your pictures into and a section with lines to write some notes if you wish. Again, you can do what you want with this. Add stickers, write extra captions, stick in tickets or leaflets etc. Make it uniquely yours!

The prints themselves are exactly what I would expect from this. They are smartphone pics at the end of the day. The quality of the prints are actually pretty good overall and I have no complaints there. It's actually pushing me to get a bit more creative and thoughtful about the pictures I'm taking to get the best from it.

I haven't had need to contact customer service to date but there are easy ways to do so in the app and online, and it seems by all accounts they are very responsive, so that is great to know. All in all, if you compare this service to other ways you might achieve something like this you are getting a much higher quality product at a FAR better cost. Honestly a great experience and way to keep memories.

22 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Cannot say enough good about them

Cannot say enough good about this company. From my very first interactions via the online chat, answering questions, discussing the future, to the dispatch of the album, has been the very best of customer service that I have ever experienced. I just think that this is such a beautiful idea as a gift, and they have more colours planned. I really really hope that this company and it's journey just grow and grow, while keeping the beautiful ethics and kindness they are showing now.

19 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

This product is actually amazing

This product is actually amazing. I was gifted it for the first year of my babies life. It’s full of so many lovely memories and can’t wait to go through it with my little one when he’s older.

28 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

We have just finished our year with…

We have just finished our year with Mosaic and it’s been such a lovely tradition for the first year of our little boys life and such a lovely memory for us to look back on. Mosaic have the best customer service, very quick responses and more than happy to help.

18 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing product and even nicer people ❤️

I bought a year and journal subscription in 2023-2024 for my daughters first year and it was absolutely amazing. A year later (today) I have contacted about photos I never received because I never uploaded my last month, and they have sent them to print for me now. I can't tell you what incredible customer service they have, and what's more an amazing product!!!! Thank you for helping me document my daughters first year ❤️

12 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Lovely album and great customer care

Bought an album and a years worth of photos to document my sons year. Amazing quality album and the photos are perfect. Such good and efficient customer service from the live chat function on the app. Would highly recommend and will be purchasing again to document his next year.

27 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

I recently had the pleasure of purchasing a journal from Mosaic Journal, and I can’t recommend them highly enough! While there were a few issues initially (thanks to the courier), the customer service from Murad and the team was exceptional. They were quick to resolve any issues and even shipped out a replacement with no hassle.

When my order finally arrived, it was in perfect condition, thanks to the care they took in packaging it. The extra bubble wrap and plastic protection were much appreciated. The journal itself is gorgeous, well-crafted, and exactly what I was hoping for.

I'm now looking forward to filling the journal.

Mosaic Journal truly goes above and beyond to ensure their customers are satisfied. I’ll definitely be a returning customer, and I’ll be happily recommending them to others!

25 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Love it!

A beautiful photo journal book that captures the otherwise unsung moments of your year. Great quality book in a stunning design. Highly recommend this product.

26 ottobre 2023
Valutata 5 stelle su 5

Love my mosaic journal

Love my mosaic journal! Every time people come round they always comment on how beautiful it is and how great it is to have all my memories in one place. It’s always so much fun to go through it with friends and family!

5 novembre 2023

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