Really good experience with Maisie Connery of Morton Michel. She has been a huge support to me in setting up my small business, responding quickly and explaining things really clearly. I am really gra... Leggi di più
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Only thing took ages waiting 30mins to answer phone never use to be like this glad never gave up emily norman lovely got me threw it even rang back when got cut of thank you that
After an issue with our policy being cancelled due to an oversight - Maisie helped me over the phone and her service was absolutely fantastic. She went out of her way to help me reinstate the cover, s... Leggi di più
Today I was trying to obtain some information regarding tenant's insurance amongst other things. My dealings were with Emily Norman who went out of her way to be as helpful as possible. Many of my q... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
With over 55 years’ experience, Morton Michel is known as the UK’s leading childcare insurance specialist. They are renowned for their tailored policies, excellent service, integrity and competitive premiums.
Morton Michel
Scritti dall'azienda

- Childcare Insurance Specialist
- Morton Michel expertly insure over 40,000 childcare settings and early years practitioners including nurseries, pre-schools, childminders, nannies, children's activity groups, out of school clubs, educational/sporting groups, holiday play schemes, parent and toddler groups and indoor play centres.
- Discount and Benefits
- Insure your childcare business through Morton Michel and receive automatic FREE entry to the ChildCare Club, giving you and your team an array of fantastic benefits such as FREE RoSPA-accredited, CPD-certified online training courses, FREE downloads including business forms and educational posters, amazing discounts on days out to the UK's top attractions, savings with Haven holidays and a monthly e-newsletter plus many more substantial benefits.
- Free Early Years Training
- Take out a policy with Morton Michel and receive a FREE user account from flick learning giving you access to over 50 RoSPA-accredited, CPD-certified online courses! Includes training courses on child protection, equality and diversity, health and safety and many more. On top of this free account, using an exclusive Morton Michel discounted rate you can buy extra accounts for your staff. Buy a block of 5 accounts for your staff at just £75 plus VAT for a whole year’s access!
Informazioni di contatto
6th Floor, Knollys House, 17 Addiscombe Road, CR0 6SR, Croydon, Regno Unito
- 0330 058 9861
- customerservice@mortonmichel.com
- mortonmichel.com
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Really good experience with Maisie…
Really good experience with Maisie Connery of Morton Michel. She has been a huge support to me in setting up my small business, responding quickly and explaining things really clearly. I am really grateful for all her help.
Jerome was so unbelievably helpful when…
Jerome was so unbelievably helpful when sorting out my insurance, especially as im newer to my career and needed some support on the questions.
Thank you!
Only thing took ages waiting 30mins to…
Only thing took ages waiting 30mins to answer phone never use to be like this glad never gave up emily norman lovely got me threw it even rang back when got cut of thank you that
I recently spoke with David Norman at…
I recently spoke with David Norman at Morton Michel regarding our insurance renewal and was extremely impressed with the service provided. David was professional, knowledgeable, and took the time to explain everything clearly, ensuring we understood our options and received the most suitable cover for our organisation. He was responsive, approachable, and made the renewal process straightforward and stress-free. It's refreshing to deal with someone who genuinely takes the time to understand your business needs and provide tailored advice. I would highly recommend David and Morton Michel to anyone looking for excellent customer service and expert insurance support.
Extremely helpful calls with Maisie
After an issue with our policy being cancelled due to an oversight - Maisie helped me over the phone and her service was absolutely fantastic. She went out of her way to help me reinstate the cover, she gave clear timescales and called back as promised. Maisie went above and beyond to help me during an extremely stressful time, her manner is professional and understanding and I can not thank her enough.
David was incredibly helpful today in…
David was incredibly helpful today in explaining my policy and clarifying the finer details of the cover. He answered all my questions patiently and clearly, making everything much easier to understand. He was professional, knowledgeable, and genuinely pleasant to speak with. Thank you for such excellent customer service.
Today I was trying to obtain some information re Tenant's insurance
Today I was trying to obtain some information regarding tenant's insurance amongst other things. My dealings were with Emily Norman who went out of her way to be as helpful as possible. Many of my queries needed Emily to do further checks with supervisors but nothing was too much trouble. After a lengthy conversation, we were able to make additions to our Club policy and I was also able to report back to our Trustees with the relevant information that I had been trying to attain. Thank you Emily for your time and courteous manner,
Friendly, approachable and helpful
Maisie was friendly, approachable and really helpful. I was impressed by how in depth the questions were and she took time to explain things I didn't understand. I feel that the policy is tailor-made for my needs.
Excellent service for preschool policy renewal
Madeline was extremely helpful with supporting changes to our policy and actioning our renewal for this years cover. She was efficient, friendly and explained the process and agreed changes clearly. Excellent customer service!
Exceptionally helpful
Emma has been so helpful in looking at every area of service delivery and employer cover. Emma even discovered that we had paid a premium last year that was unnecessary due to our organisation set up and that has been refunded, unheard of before now from an insurance company!
Knowledgeable and kind.
I have spoken with Maisie from the beginning of setting up my policy and I am very happy with the way she has been able to help me.
I really appreciated Maisie's kind manner to help me better understand the details of the policy I was taking out.
She is very knowledgeable young lady and if I asked a question she didn't know the answer to, she always found out, and got back to me.
I had the reassurance that she was someone who really understands the business of childcare insurance and a willingness to help clients.
Thank you.
Great experience with Emma
Great experience with Emma while sorting out my insurance. Simple easy process and always happy to help!
Great experience
I previously had a policy with Morton Michel, which had elapsed, and I needed a new policy with them. I spoke to Jerome Binns on a call, and he was courteous, friendly, efficient and informative throughout. A really great experience - and what's more my policy was very reasonably priced in comparison with other insurers. Jerome deserves a pay rise - he's a credit to the company! :)
Ruby was all round fantastic
It was all round fantastic. Ruby was very patient with all my questions. I did not feel like I was talking to an insurer, more like I was talking to a business partner. Someone that was trying to find pragmatic, effective solutions for both parties
Top Service
The service from both Marie and Jerome was brilliant.
I had emailed and spoken to Jerome with a question , he knew the importance of getting back in touch with me and kept trying until I was available (thank you ) The question was around an issue around information we had supplied that was not included in the first quote and when I spoke to Jerome he was honest and straight with the errors that were made. This conversation helped us make the decision to accept the new quote as we feel that honesty and understanding when dealing with an important protection part of our business was the correct action.
Top Stuff .
I was very impressed with the young…
I was very impressed with the young lady Emily Norman that dealt with my problem she was very professional and answered my emails promptly asking if l needed any more help after dealing with with my problem she seems very good at her job and is an asset to the company
Marie Babra was exceptional!
Marie Babra was exceptional!
She knew lots and was super helpful!
Great customer service!
I wanted to update my policy and I had the help from two lovely ladies at Morton Michel. Naomi Wint helped me start the process. She was really patient and answered all my questions. I had to wait to get a decision from the underwriters. I called back a day later and spoke to Enily Norman who completed the renewal and was also able to answer my questions. She was really patient and I felt like I had all the answers to my questions.
I've been with Morton Michel for a few years now and this is one of the reasons why.
Jerome
Jerome, was super helpful and friendly. Great experience! Thank you
Polite, Professional, Cheerful
Maisie was extremely polite and helpful with my enquiry with regards to insurance. When I did not understand a question, Maisie remained professional and helped to explain any query.
Maisie returned a call at my request so that I could move ahead with the quote that had been provided after I had struggled to complete online.
Thank you so much and Maisie is a true asset to the company. :)
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