MorningSave Recensioni 2280

Jessica was very helpful in resolving an issue I was having.. I would recommend morning save for great products at great prices and we will continue to use the site

Ordered 11/28. Stuck still in Kansas City it is now 12/21. This will not make it for Xmas maybe never emails to DHL and to MorningSave no response now I have no recourse but to deal with this through my credit card. Do not purchase from this company they are not reputable nor customer friendly. All of their TV sales gives them a trustworthy presence it is just another front to take money from consumers. Buyer beware, find what you are looking for somewhere else

It is now 12/24/25, and I have no package; all that Morning Save sent me was a copy of FAQ and the tracking, insinuating that I wouldn't have read any of that. Pkg was not moving from Kansas City at all now it seems to be stuck in Colorado for the last few days. Hawaii is a state and USPS has the same delivery guidelines for us because we are a state. Morning Save is treating us like we are a foreign country and that is how they shipped to me. Again, buyer beware. I have blocked the payment and disputed this purchase with my credit card company. Do not buy anything from this company they have absolutely zero customer service

It is now 1/7/26 items not received shipping says headed to next destination with an old expected delivery date of 12/23/25. The answer below of longer to Hawaii is because that way they don’t have to provide customer service. Their free shipping originally said 7-10 days they did not tell the truth. This company uses usps ground advantage so it trucks all over the continental U.S. and eventually goes to San Francisco where all packages headed to Hawaii have to fill up a container that then will go by boat. Why would a company choose that for the customer when they see the zip code. Subtract the amount the free costs you and send Hawaii and Alaska priority mail and charge that we would be happy to pay for that and get our packages in 3-4 days. Your shipping model does not work and your disclaimer is just NOT customer servicer. do not buy from this company no matter what unless you dont mind that they take your money and like me you dont get your purchase

I needed to return a defective device. I sent an email to Morning Star to get return info. Within a day I received email from Sean informing me that he had received my email and was getting a new replacement device to be shipped out to
EXCELLENT CUSTOMER SERVICE AND GREAT RESPONSE TIME. VERY MUCH APPRECIATED

Excellent customer service, thank you.

Jessica at Morning Save gave me excellent customer service.. She issued a credit for an item that was supposed to be delivered by Fed Ex, but got lost. I get a lot of wonderful merchandise at a great savings thru Morning Save Save. Thank you Jessica…

The prices are good and I have purchased from them before but I just bought a massager that came defective and they don’t offer a way to review a product and warn others.

Ordered 4 Sonos speakers. One came and was DOA. Emailed then for a defective return. They took care of the problem and sent a replacement out fast. Thanks.

Yes the prices are very attractive. But buyer beware. If you are unsatisfied or the item does not function as described you will not be able to return it for a refund. And they also charge for shipping fees to return. I have learned my lesson and will not order anything from them again. View your deal as a great way to save and they are excellent at customer service because the products are coming straight from the manufacturer.

They really care if their customers are happy

cuddles to Caitlin I was having issues with an order I had send several emails with no luck, but the minutes Caitlin got involved the issues with the order was resolved the same day. I greatly appreciated you Caitlin.

I had an issue with an order and reached out to explain the issue. Jackie was the person who reached back out and was extremely efficient and resolved the issue.
I am made whole!

Caitlin helped me with a defective item I received. She resolved the issue very quickly! Great customer service!

I purchased three different items. 2 of the 3 were delivered with no problems. The third item (most expensive) was delivered to the wrong address. Fed Ex took a picture of the delivery location. It was clearly not at my home. FedEx is no help as I can't get past the automated system to speak with anyone. I have emailed Morningsave three times with no response. They do not have a phone number. It appears that others had good experiences with Morningsave. I was not that lucky.

Thank you Caitlin for your exceptional service. I had issues with an item get installed on my phone. I thought of troubleshoot the issue by watching YouTube videos and nothing helped to resolve. Finally I had to request for help in returning the item. Gracefully Caitlin helped me beyond the words to explain, and refunded. Appreciate the customer service. Keep up the good work.
Best regards
Lissy

My issue was handled in a timely and efficient manner. I was provided with all the information that I needed to process my return. I felt that the customer service was exceptional and really seemed to value the customer experience.

Misleading checkout, hidden membership fee, and ignored support

This was my first and last purchase with MorningSave.

During checkout, I was misled into a $5.99/month membership. The site made it appear that selecting “member” only meant free shipping. The membership fee was not clearly disclosed, and there was no obvious warning that I was enrolling in a recurring paid program.

I realized the mistake immediately after placing the order and canceled the membership right away. However:

There was no clear option to cancel the order

Customer support refused to help

They claimed the membership was “used” simply because the order processed

Requests to escalate the issue were ignored

Follow-up messages were never answered

This feels like a deliberate dark-pattern checkout design targeting first-time customers. I was given no reasonable opportunity to correct an honest mistake, yet still charged a fee I never knowingly agreed to.

This experience shows poor transparency, unfair policies, and unacceptable customer service. I strongly warn new customers to be extremely careful — or avoid this company entirely — unless you are comfortable being locked into fees with no real recourse.

I expect businesses to be honest and responsive. MorningSave was neither.

Samantha's response was fairly quick and she let me know exactly what I needed to know

I haven't received my merchandise that I ordered back on Oct 31st. My tracking information stated the estimated date to arrive was Nov 17th then later updated to Nov 25th. I could understand the length being I live in Hawaii. On Nov 30th i checked on my package through the tracking number supplied to me to find it never moved since Nov 11th and it was still in California. I contacted Side Deal twice before I got a response from Samantha. She replied with information that I already knew. After explaining my find twice to her and made up my mind to dispute the charge to my card, she decided to send a full refund back to me. I appreciated her understanding and handling the situations with professionalism. I received a notice from my bank and email from Side Deal that a refund was in progress. Thank you Side Deal for the amazing resolution to my list package.

Had an issue with a product and I emailed MorningSave. Much to my surprise, they replied in a few hours and not days later. The rep named, Sean, was very helpful. He explained a few things about the product and then proceeded to give professional service with a quick solution. Wish all companies had a rep like Sean!

I have an item I just ordered and it came in and it's not working and I have yet to hear from them. No matter what the savings is if the item is defective or broken you're stuck with it that is not a savings.