Keep clear, I bought a substandard product and emailed to request address for returns. I was told the company is in China so returning will be expensive. Meanwhile their site states that UK consumer r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Keep clear, I bought a substandard product and emailed to request address for returns. I was told the company is in China so returning will be expensive. Meanwhile their site states that UK consumer r... Leggi di più
L'azienda ha risposto
Ordered from this company and waited for confirmation the order had been processed. Still waiting after almost a month. At one point they insisted it had been delivered but I received nothing. Alleged... Leggi di più
L'azienda ha risposto
Having a terrible time with this company I placedxan order on 19th January I have no tracking information or updates. When I contacted them they said it was out of stock. Which it did not state it was... Leggi di più
L'azienda ha risposto
Although our sale took a few months - Eileen especially kept working hard throughout. Kirsten took over during a holiday period and suggested the strategy that increased viewings by over 100% and got... Leggi di più
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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The bag is really nice, lots of pockets, lovely colour and size is perfect.
I thought I was supposed to get free delivery for tomorrow, but I still got charged $21 for shipping. Customer service replied very quickly and they were helpful, which is great. However, they said they can only refund the shipping fee after the package is signed for, which left me a little disappointed.
God damn awful. I ordered a metal iPhone case, they charged for this and another product which I didn’t want! £26! It has been 3 weeks waiting for refund and I doubt I will ever see that again! This is why we try not to order products direct from china. Stick with Temu or DH Gate. Never fall for this nonsense! Lesson learned dog
Ordered from this company and waited for confirmation the order had been processed. Still waiting after almost a month. At one point they insisted it had been delivered but I received nothing. Allegedly another order is being processed and will be dispatched shortly. I'm not holding my breath. The communication is poor and the information given unreliable, if not completely untrue! Looking at the reviews here I wish I'd checked them out before. Lesson learnt - do not do business with this company. Now the fight to get my money back!

Risposta di Morningng
Keep clear, I bought a substandard product and emailed to request address for returns. I was told the company is in China so returning will be expensive. Meanwhile their site states that UK consumer rights apply. 21 emails later they are no longer responding. Next step is to report to trading standards and BBC watchdog as I see there are more negatives than positives. There's need to make the public aware to keep away from this company.

Risposta di Morningng
Having a terrible time with this company I placedxan order on 19th January I have no tracking information or updates. When I contacted them they said it was out of stock. Which it did not state it was when I ordered. Still no information recieved. Stay clear

Risposta di Morningng
I just received my order, since 9/1/2026 , they take longer time to deliver your item. Thanks anyway

Risposta di Morningng
This company is a scam!!!! Do not order! Placed 2 orders and never arrived! When I email, it says “dear” your order is in transit. Placed both orders in October 2025, never delivered, Finally, after 10 emails, happy to share, they said my order was delivered! It wasn’t delivered to me, and when asked to provide tracking and proof of delivery, no response! DO NOT ORDER!!! I have reported this website and sent my emails in for investigation! BEWARE!!!

Risposta di Morningng
my order was delivered VERY late. Aprox 1 month and half after I bought it. The tracking code was fake. They were completely unhelpful via e-mail. Had to return the product, and they have it back with them since NOVEMBER. I STILL HAVENT GOT MY MONEY BACK!
My lawyer is actually in the process of helping me, so now they will have to pay more than the product value itself! It fraude, abuse and scamming! :)

Risposta di Morningng
This is an absolute scam. The products you get, if you get them at all, are Shein/Temu products at a highly inflated price. Don't fall for this - it is expensive enough it seems legit but cheap enough to seem like you are getting a deal, but it is neither! I will be contacting my bank to get my money back.
To add - they have been saying via email they are going to refund me but as of now that hasn’t happened and I doubt it will.

Risposta di Morningng
AVOID THIS WEBSITE. They are scammers. I ordered something in December for Christmas and it hasn’t arrived. The tracking number appears fake. When I asked for a refund they claim a delivery attempt was made (really) when a phone case cover is able to fit through the letter box. I have asked for a refund and now I am getting an automated email response stating they have already responded to me. AVOID AT ALL COSTS

Risposta di Morningng
Good customer service and good delivery service
I placed an order back in September and still have not received my merchandise. The phone number on their website is not a valid phone number. I emailed back in October and they said they would refund my original method of payment. I never received a refund nor did I receive my merchandise. I have tried following up with subsequent email messages with no response WHATSOEVER. THIS CONPANY IS A SCAM BUSINESS. THEY DO NOT APPEAR TO HE LOCATED WITHIN THE US. DO NOT PURCHASE from these people. You will not receive your merchandise and they will keep your money. It is extremely unfortunate when these predatory companies prey on unsuspecting consumers. DO NOT PURCHASE FROM THESE SCAMMERS.

Risposta di Morningng
This site is definitely a fraudulent website. Your card is charged, but the order is never shipped. Any emails sent to them are never returned! There’s a number listed for Customer Service Support, but it’s not a valid number.
BEWARE!!! Do Not Order From This Site!!!!

Risposta di Morningng
Had a issue with the package but the customer service team were amazing and sorted everything out for me. They were quick to respond. Calendar was great and my husband really enjoyed it.
Fantastic Advent calendar. My grandson aged 12 loves it. Really nice gifts behind each window. Fabulous.
Although our sale took a few months - Eileen especially kept working hard throughout. Kirsten took over during a holiday period and suggested the strategy that increased viewings by over 100% and got it over the line. Thank you both.
The product is completely rubbish and useless

Risposta di Morningng
Not worth the money was just mostly plastic balls absolute tat.very disappointed

Risposta di Morningng
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