Unbeknownst to this semi-blind consumer, I've been eating 'live' insects.
I am partially-blind and chronically unwell, and I couldn't see that I was eating live insects; despite the packs of Mighty Oats being stored in perfect conditions, and where 'other' sealed porridge oats were unaffected by these creatures.
They appear-to like the dark conditions, and could be found in the creases of the oats; and even opening-up the brand-new packets, I found literally hundreds of them actually eating inside the packets; crumbling the oats into dust.
But as I am really quite blind, I didn't notice this, and they were 'generally' too small for me to instantly see; until I saw them moving against a contrasting white background.
These insects seem-to enjoy the paper, (for which they can infiltrate) as well as dark(er) environments, and there is more-than sufficient food for them to be able-to feast upon, amid the 2kg packets.
As soon as I finally realised why I was becoming even more unwell than normal, I sent a video to Mornflake, who failed-to reply; twice.
An utterly shameful company, who react to no correspondence whatsoever, and therefore take no responsibility for why only 'their' foodstuffs are affected, when other sealed porridge is perfectly fine to store and use.
I initially purchased around 13 x 2kg bags of Mighty Oats whilst it was on-sale in Sainsbury's, to try and save money; but most of it has had to be discarded after I had-to be admitted to hospital.
There's a lot of starving people in this world, and that is why I typically waste nothing; so, this was heart-breaking to have-to do; and the company (Mornflake) couldn't care any less if it tried. It's quite happy-to advertise a stadium, but cannot even respond to me after I'd already stated that I was 'NOT' seeking any sort of compensatory claim. I just wanted an answer as to why 'only Mornflake Mighty Oats' created this insect infestation, and 'not' anything else stored in the same perfect conditions; including the equally new and sealed Sainsbury's-own porridge oats?
Mornflake did not reply twice to my pleas, despite it being monumentally difficult and time-consuming for me to create any correspondence (especially, right now) amid my health and semi-blind state; so, might they respond now?
Either way, their customer service department is a clear example of just another support-service in name only; and a failure to make any sort of reply is both immature and cowardly under the circumstances.
23 agosto 2024
Non scritta su invito