Needed a bespoke gift urgently for my grandson's graduation. It required engraving and with only 48 hrs notice, it was no easy task. Morgan & French pulled it off. Produced a lovely item for me an... Leggi di più
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Absolutely delighted with the fingerprint pendant. A birthday present for our daughter. A treasured keepsake from her beloved Dad who has recently passed away. As expected very emotional but a piece o... Leggi di più
It can be difficult to order specialty items online, and I usually keep my expectations low, however as soon as I ripped open the box I was blown away by the quality and care that went into my order.... Leggi di più
Beautiful product (leather bracelet with two story beads) made for a gift for a 16-year-old boy. He loves it. Easy to order and super quick delivery. Highly recommend Morgan and French.
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.
Morgan & French - Company News
Scritti dall'azienda
Informazioni di contatto
The Old Fire Station, SG18 0JS, Biggleswade, Regno Unito
- 01767 348 188
- hello@morganandfrench.com
- morganandfrench.com
4,9
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Copper Personalised Rings
Fast delivery and great communication, items are beautifully made and well presented.
24 febbraio 2026
Risposta di Morgan & French
Dear Lindsey,
Thank you so much for your lovely feedback! It's great to know you're happy with how your copper rings have turned out – we really do put a lot of care into the presentation too, so I'm pleased that came through. Enjoy wearing them!
Kind regards,
Cheryl
Bought a leather story bracelet for my…
Bought a leather story bracelet for my sons 18th to match my own . Was a little too big both times but sent back and M&F made them perfect . Such a great team always happy to help .
4 marzo 2026
Risposta di Morgan & French
Dear Gareth,
What a wonderful gift idea – matching leather story bracelets for your son's 18th! We're so glad the fit is just right now, and it was no trouble at all making sure everything was spot on. We hope you both enjoy wearing them!
Kind regards,
Cheryl
Risposta di Morgan & French
Dear John,
Thank you for taking the time to leave such a kind review! I'm really pleased the ordering process was nice and straightforward for you, and that everything arrived right on time. We hope you enjoy your new piece!
Kind regards,
Cheryl
Fantastic medical alert bracelet
Used this company before, I have a medical alert bracelet, fantastic quality, great to deal with, asked questions first and was answered really quickly with great customer service, only downfall for me and it’s just a bit of feedback really, medicine change and I am left with charms I can do nothing with, a recycle service would be great for old charms, just to bring the cost of new ones down a bit
2 marzo 2026
Risposta di Morgan & French
Dear Janine,
It's always lovely to hear from a returning customer – thank you for your kind words about your medical alert bracelet! I'm really glad we could get everything sorted for you quickly. That's genuinely helpful feedback about a charm recycling option too, and it's something we'll certainly take on board. Thank you for the suggestion!
Kind regards,
Cheryl
Very prompt and respectful service / my…
Very prompt and respectful service / my husband loves his memories bracelet
26 febbraio 2026
Risposta di Morgan & French
Dear Sally,
What a lovely thing to hear – thank you for sharing that! It means so much to know your husband is enjoying his memories bracelet. We truly appreciate you choosing us for something so meaningful.
Kind regards,
Cheryl
Very easy to order
Very easy to order. Lovely quality necklace. Delivered much quicker than they said. Would recommend.
26 febbraio 2026
Risposta di Morgan & French
Dear EB,
How lovely to hear you're pleased with your necklace! We always try to get orders out as swiftly as we can, so it's great to know it arrived sooner than expected. Thank you for recommending us – that truly means the world.
Kind regards,
Cheryl
fantastic items and customer service.
from start to finish the levels of service were fantastic., we had a large order of items they were very professional throughout making sure the wording was correct for us. Would definitely recommend.
18 febbraio 2026
Risposta di Morgan & French
Dear Andrew,
Thank you so much for this wonderful feedback! With a larger order, getting every detail just right is so important, and I'm glad we could work closely with you to make sure everything was perfect. It was a real pleasure looking after you.
Kind regards,
Cheryl
Fully recommend
It was a quick and straight forward order. It only took just over a week for the delivery and the pendant was beautiful. The quality is excellent and I would recommend them to anyone thinking of having a special pendant etc to be made.
18 febbraio 2026
Risposta di Morgan & French
Dear Joanne,
Thank you for such a lovely recommendation! I'm so pleased the pendant turned out beautifully and that the whole process felt straightforward from start to finish. It's wonderful to know the quality has really impressed you.
Kind regards,
Cheryl
Beautifully designed and brilliant service
From start to finish, the experience with Morgan & French was faultless. The story bracelet is a gorgeous, high-quality piece that feels truly personal. Despite the tight deadline, the express option and constant updates from the company made the whole process stress-free. It arrived safely on Thursday and was the perfect gift that he wears every day. Thank you!
16 gennaio 2026
Non scritta su invito
Risposta di Morgan & French
Thank you so much for such thoughtful feedback! I'm delighted the story bracelet feels as personal and special as you'd hoped. It's wonderful to hear the express option and our updates helped take the stress out of your tight deadline. Knowing he wears it every day is the loveliest thing to hear!
Kind regards,
Cheryl
Simple to order and lovely to be able…
Simple to order and lovely to be able to visit the shop and collect the item and to speak to the people who made the pieces. I love them, hope my wife does to when she gets them for her birthday!
11 febbraio 2026
Risposta di Morgan & French
Dear Tim,
Thank you for such a lovely review! It's always special when customers can visit the shop and meet the makers behind their pieces. We're so pleased you love them, and fingers crossed your wife will be just as delighted on her birthday!
Kind regards,
Cheryl
Key ring
Easy to order. Updates as the order progressed. Delivered on the date requested. Great quality as always!
17 febbraio 2026
Risposta di Morgan & French
Dear Betty,
Thank you for coming back to us again! It's lovely to know the whole process felt smooth and that your key ring arrived exactly when you needed it. We really appreciate your continued support.
Kind regards,
Cheryl
Speedy return and very pleased with the…
Speedy return and very pleased with the presentation.
17 febbraio 2026
Risposta di Morgan & French
Dear Trish,
Thank you for your lovely review! I'm so pleased everything came together quickly and that the presentation made it feel special. We hope you're delighted with the piece itself too.
Kind regards,
Cheryl
Lovely bracelet
Lovely bracelet and a quick efficient service. Print is small but it’s a personal thing so I know what it says and means. Thank you
10 febbraio 2026
Risposta di Morgan & French
Dear Fiona,
Thank you for your lovely feedback! I'm so pleased you're happy with the bracelet and that the service felt efficient. You're absolutely right that it's the personal meaning that matters most, and I'm glad it's perfect for you in that way.
Kind regards,
Cheryl
Easy to order, great product
Easy to order, kept upto date on progress and arrived when due. Product (medical bracelet) is lovely, good quality, fits perfectly. I did a lot of research to find a piece of jewellery that fits my style but is also practical and clearly shows my medical needs and feels value for money. Clear care instructions provided so I know not to wear the bracelet in the shower! I'm already looking at what I can get next.
10 febbraio 2026
Risposta di Morgan & French
Dear Kat,
What a thoughtful review, thank you! Finding a medical bracelet that balances style with practicality can be such a challenge, so I'm really pleased yours ticks all the boxes for you. It's wonderful to hear you're already thinking about your next piece!
Kind regards,
Cheryl
Exceeded my expectations. Looks great.
Really happy with my personalised Silver Washer Bracelet. It's exactly what I was looking for. Lovely & clear letters. Great customer service when I wanted to amend it slightly.
12 febbraio 2026
Risposta di Morgan & French
Dear DG,
Thank you for such lovely feedback! I'm really pleased the bracelet turned out exactly as you'd hoped, and that the engraving came through so clearly. It's great to hear the team could help with your amendment too. We hope you enjoy wearing it!
Kind regards,
Cheryl
Beautiful piece of jewelry
Beautiful piece of jewelry. Met all expectation, and customer services prompt and helpful — we’ll certainly be purchasing again from Morgan & French
4 febbraio 2026
Risposta di Morgan & French
What wonderful feedback, thank you! It's so lovely to hear the piece lived up to your expectations and that the team looked after you well. We'd be delighted to create something for you again in the future.
Kind regards,
Cheryl
Paw print
This is a really lovely bracelet, I have both my dogs prints. I have just lost my big girl so this is very very important to me. Thank you Update
I had trouble with the clasp, Morgan & French contacted me and sent a replacement right away.
Great customer service
Thank you
4 febbraio 2026
Risposta di Morgan & French
Dear Allison,
I'm so sorry to hear about the loss of your girl. A paw print bracelet holds such precious memories, and I completely understand how important it is that you can wear it comfortably. The magnetic clasp clearly isn't working for you, and we don't want that to stop you enjoying your bracelet. We have alternative options like twist and lock or lever clasps that would be much more secure. Please do get in touch with us directly and we'll sort this out for you.
Kind regards,
Cheryl
Excellent purchase.
Excellent service. Quick and efficient with constant updates on the ordering and delivery process. Good quality bracelet, the second one we've purchased.
10 febbraio 2026
Risposta di Morgan & French
Dear Margaret,
Thank you so much for coming back to us for a second bracelet! It's wonderful to hear the whole process felt smooth and well-communicated. We really appreciate your continued trust in us.
Kind regards,
Cheryl
Secret Chambers Ashes Ring - NOT THE SIZE ORDERED
I ordered a Secret Chambers Ashes Ring. I measured my finger using their own ring gauge (I also double-checked using my own mandrel and metal ring gauge). However, the ring did not fit. I took it to two separate jewellers in town. One measured it at a whole size smaller. The other measured it at a half size smaller. Both measured my finger as per the size I ordered. Morgan and French are saying they are correct and the ring is the ordered size. Considering the nature of the ring this is very distressing. They offered to re-measure (not re-size!!) the ring for free if I sent it back to them, however, if it proved they were correct I would have to pay for this service. I think not!
5 febbraio 2026
Risposta di Morgan & French
We’re very sorry that Debra is unhappy, and we do recognise how emotionally significant memorial jewellery can be.
The ring was made to the size ordered and checked at multiple stages before despatch. To resolve the concern, we offered for the ring to be returned so it could be assessed here. We also made it clear that if the ring was found not to be the size ordered, we would resize it free of charge. If the ring was confirmed to be the size ordered, any resizing would be chargeable, as this would be a change rather than a correction.
This is a fair and standard approach, and it was explained clearly. Debra chose not to return the ring to us, which meant we were unable to verify or resolve the issue directly.
Our intention throughout was to offer a practical resolution while handling a sensitive piece responsibly. That offer remains open should Debra wish to take it up.
Communication from Beth was excellent…
Communication from Beth was excellent and the item is just what we was after. Would definitely recommend Morgan and French
10 febbraio 2026
Risposta di Morgan & French
Dear Steven,
I'm so pleased Beth could help you find exactly what you were looking for! It's lovely to know the communication made everything straightforward. Thank you for the recommendation, it means a great deal to us.
Kind regards,
Cheryl
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