I really like Moego. As someone who works with the software at work, I find it easy to use on both the business side and the parent side. Since our switch our clients have had a better experience over... Leggi di più
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As owners of a mobile grooming business, we needed software that was easy to use and reliable, and MoeGo has been exactly that. We've been using it for about a year now, and it makes managing... Leggi di più
I honestly don’t know how I managed my grooming business before MoeGo. Between online booking, appointment reminders, texting clients, and keeping customer information organized, it saves me a t... Leggi di più
L'azienda ha risposto
⚠️ Warning to Grooming & Salon Owners: If you use MoeGo Pay, know that your customers are treated as MoeGo’s customers and your processing volume is counted as MoeGo’s, not yours. I’ve processed s... Leggi di più
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MoeGo is a software company that provides an all-in-one business management platform for pet care businesses, supporting grooming salons, mobile groomers, dog daycare centers, boarding facilities, multi-location, and enterprise-level pet care brands. MoeGo helps pet care businesses manage daily operations from one system, including online booking, appointment scheduling, payments, client communication, staff management, and marketing automation. Today, more than 10,000 pet care businesses use MoeGo to streamline operations, improve customer relationships, and scale their businesses with confidence. MoeGo provides data migration support, fast onboarding, and 24/7 customer support to help customers succeed. Try the interactive demo today: https://moego.storylane.io/share/trustpilot-homepage-demo
Informazioni di contatto
Stati Uniti
- moego.pet
4,0
Molto buono
23 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Game-Changer for Our Mobile Grooming Business
We’ve been using MoeGo for three months now, and we couldn’t be happier. We’ve had so many inquiries coming in, and once we set everything up, it was such a relief because MoeGo now handles everything automatically.
It was very easy to integrate with our website. My favorite feature, especially since we run a mobile grooming business, is the smart scheduling. We didn’t put any limits on location—we just told the software to schedule using smart scheduling, and it works great. Most of our appointments for a given day end up in the same area, which saves us a ton of time.
It’s also very user-friendly. Once you explore the settings, everything is straightforward to use. It has great integrations for customers to leave reviews, and the built-in SMS feature works perfectly.
MoeGo truly has everything in one platform, and I highly recommend it!
Company: Low Stress Pet Services (located in the Ohio Valley)
19 agosto 2025
Non scritta su invito
Moego is a great grooming software app…
Moego is a great grooming software app that can make it extremely easy to manage for those running a grooming operation. I came from two other grooming softwares so I was able to compare.
Moego offers great benefits such as:
- AMAZING customer support. they are super responsive and will assist in every way they can
- Smart scheduling
- Electronic service agreements
- Embedded or link custom intake forms
- Great reporting
- Stripe integrated payment processing with important custom tipping option
- Option to defer convenience fee to clients which saves owners lots of money
- Auto reminders and confirmations
Some things that Moego still lacks
- Seamless integration between desktop and mobile. Some features work great on mobile while others only work great on desktop. Getting a state of parity between the two is important
- Lack of integrated Google reviews
- No batch smart scheduling
- option to click on phone number to text message clients directly. They want to push their SMS messaging
So all in all it is a great app but still has a ways to go in becoming the premier grooming software in the industry. Would still recommend over others
24 maggio 2023
Non scritta su invito
Customers pay to book. We pay to use.
Firstly I can be blamed for not understanding everything about this dog grooming online booking system before we started our subscription. Once we went through all the hard work of "going live" we find out from our customers that they have to pay Moego to book their pets into the system. We already pay a monthly subscription fee and an elevated credit card processing charge so I really do not understand why our customers need to pay as well. It is for our benefit that customers book in online as it saves us time but why would they want to do this for a premium? Now we have to find a new grooming system and start the long process over again.
We have brought this up with Moego but they said that this can not be changed but in the future they could look at passing the fee onto us. So annoyed that our big jump into online booking has been a big jump backwards.
3 aprile 2023
Non scritta su invito
Risposta di MoeGo
Hello Ryan,
I apologize for the unpleasant experience you had. We have addressed the issue with Daniel and would like to clarify that the booking fee is only applicable when you use the prepayment feature. By turning off prepayment, your clients can still book you through online booking without any booking fee. I hope this resolves your concerns. If you have any further questions, please don't hesitate to reach out. We are always here to help and just a message away.
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