Quoted 1–2 hours, ended up waiting nearly 3.5 hours by the roadside. Every time I called, the ETA kept increasing. When they finally arrived, the fitter took almost an hour due to difficulties fi... Leggi di più
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Dont normally leave reviews but these guys saved my bacon today - my tyre blew out leaing my car undrivable. Excellent cutomer service by whatsapp arranging for the technician to come at a prearran... Leggi di più
My daughter and I were stranded in west London many miles from home with a badly damaged tyre. The office leader Ryan was very helpful and professional in sending out one of his team with a replacemen... Leggi di più
Customer Service at the outset - setting up the appointment etc - was very smooth. Abdul, the fitter, communicated very appropriately, both when he picked up the job and when just a few minutes away a... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Mobile Tyre Surgeons is your trusted partner for fast, reliable, and professional mobile tyre fitting services across the UK. We are dedicated to keeping you safe on the road by offering convenient tyre solutions wherever you are—whether it's at home, work, or even roadside emergencies. Our team of skilled professionals is equipped with state-of-the-art tools and a broad selection of top tyre brands to cater to every vehicle type. From private cars to commercial fleets, we ensure every tyre is installed with precision and care. At Mobile Tyre Surgeons, we understand the importance of time and safety, which is why we aim to deliver hassle-free services in over 100 cities around London and beyond.
Informazioni di contatto
London, Regno Unito
- 03330040241
- mobiletyresurgeons.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The best mobile tyre ever came in time…
The best mobile tyre ever came in time and very good prise aswall
Usman attended to my car within 30mins
Usman attended to my car within 30mins. The service was fast and affordable - Would use this service again
Usman
Usman - very vey nice guy and very speedy service, would recommend to everyone in London, on cheaper side of prices too!
Usman is fabulous and efficient
Usman was fantastic and professional!
As a single mum with young children
Posted on behalf of my freind as she was too scared to do it herself!
As a single mum with young children, I discovered a slow puncture in one of my tyres on a Saturday. I just about managed to limp the car home safely, but I was in a complete panic – I absolutely needed the car ready for work on Monday, with no other way to get there and no family nearby to help. In desperation, I called Mobile Tyre Surgeons, hoping for quick, professional help from their advertised 24/7 mobile service.
Right from the start, they required full payment over the phone before even dispatching anyone – no work, no arrival, just hand over the money first. They did mention extra charges for miles outside their "certain radius," but in my stressed state, I had no real choice but to agree and pay up front. It felt like they were locking me in while I was vulnerable and had zero alternatives.
When the fitter finally arrived:
They fitted the new tyre (for the slow puncture), but did not balance it despite telling me over the phone/on arrival that balancing would be done as standard/part of the service. Now my steering wheel shakes and the car vibrates badly at anything over 50 mph – it's uncomfortable, unsafe, and I've had to book it into a proper garage to pay again for balancing they should have done properly the first time.
They broke the wheel nut cover while forcing it off – snapped it with rough handling instead of using the right technique or tools. No apology, no replacement offered.No printed invoice or detailed receipt at all – nothing to show what was paid for, no breakdown of costs (tyre, fitting, call-out, mileage extras), just "job done" and they left. Impossible to verify or claim back anything.
Their website has no clear, upfront pricing – nothing listed for standard fitting, balancing (which they claim to include), call-out fees, or mileage surcharges. Everything stays hidden until you're stuck and already committed via phone payment. This forces people in emergencies – especially single parents or anyone panicking about getting to work – to pay a premium for rushed, substandard, and outright dishonest work.
This isn't professional tyre surgery; it's taking advantage of distress to extract money for half-done jobs that leave your car worse. I felt ripped off, disrespected, and now have extra costs and hassle fixing their mistakes. Avoid Mobile Tyre Surgeons completely – especially if you're in a vulnerable situation. Use a reputable chain with transparent prices, visible reviews, and no upfront demands. 0/10. Terrible experience – don't risk it. Warn your friends and family. As the advertising said they were based locally West Sussex.
Usman was the best !!!
Usman got here quickly fixed the tyre…
Usman got here quickly fixed the tyre I'm back to work
usman good service really smart and…
usman good service really smart and quick really nice
They were fast and efficient
They were fast and efficient. They sourced our tyre and arrived within 90 minutes of our call. They replaced our tyre in 10 minutes. Many thanks!
Mr Usman came very quickly and was…
Mr Usman came very quickly and was professional will definitely recommend if you need emergency tyre service!
Usman came out same day to fit tyre on…
Usman came out same day to fit tyre on my car. Seems like a professional job was done
Perfect!
Usman was helpful,provided good support and came in efficient time.
Strong communication skills
Highly reccomended
Usman was very good
Usman was fantastic
Usman was fantastic. Arrived when promised and got me back on the road quickly! Would highly recommend!
Usman and his team have done a…
Usman and his team have done a fantastic job, really happy they sorted my tyre out. Will highly recommended their service
Usman was very very helpful
Usman was very very helpful
He fixed the problem quickly and explained me how to avoid such issues in future
Disgraceful would not recommend
I called these guys after they outsourced a technician who damaged my alloy whilst installing the new tyre.
I spoke to customer service of the outsourced garage as well as this company.
The tyre was incorrect too.
The damage they’ve caused is somewhat in excessive of £200 on a 19 inch alloy.
The outsourced technician was from a garage called 24/7 Oldham Tyre service - North west.
Do not use this company, they will outsource disgraceful service and they will not attend to any complaints.
The dumb customer care advisor was a disgrace and condescending.
Reported to Trading standards
Fantastic Service!
Usman was great! Communicated his arrival time and was punctual. Worked efficiently and got me away as fast as possible. Would use again and strongly recommend!
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