Awful will never order from bq again as they use these.said our wardrobe arrived yesterday and it hadnt!waited in for 3 days and even got texts to say it would be arriving then when it wasnt called bq... Leggi di più
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Item came with missing parts and screws just loose in the boxes! Instructions had been written on too! When I tried to return the item, they did everything in their power not to accept my return. Took... Leggi di più
If I could give 0 stars I would AVOID THIS COMPANY AT ALL COSTS. I ordered a wardrobe and it’s come with missing parts damaged parts the instructions were useless none of the holes aligned properly th... Leggi di più
Very good delivery service, quick, and although horrible weather, was only a couple of hours late and they'd come all the way to South Yorkshire from London. Delivery guys very helpful. Wardrobe took... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Bedroom Furniture Online in UK with Modern Furniture Online which Provides Wide Variety of Furniture including Wardrobes, Sofas and Beds.
Informazioni di contatto
Unit 2, Essex House, SS13 1BY, Basildon, Regno Unito
- 02036330786
- info@themodernfurnitureonline.co.uk
- mnfurnitures.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It’s really great loving it 😍
Poor comms with staff
Poor comms with staff. Rude and dismissive. I don’t believe these other entries are a true representation of genuine people.
Rubbish furniture
Rubbish furniture. They sell damaged furniture and don’t give refund. Scammers all these reviews are bought
AVOID
AVOID! SCAM COMPANY!!
I ordered a wardrobe for delivery 25th February, didn't deliver. They said the courier company will contact me - they didn't! 21st April, still no delivery, they ignored all correspondence via message and website live chat.
Luckily I managed to gain refund via paypal. Avoid this firm - absolute scammers!!
Ordered a wardrobe with fittings…
Ordered a wardrobe with fittings service didn’t arrive phoned and texted all day didn’t reply till late that day had cleared out bedroom for fitters I cancelled order didn’t get deposit back
Excellent service
Excellent service, sofa bed was ordered on a Friday and delivered on the Monday, only down point was that I was not told it was going to be delivered that day, I only new when the courier called me at 9pm to let me k ow he was 15 minutes away.
Avoid at all costs delivery arranged…
Avoid at all costs delivery arranged for set day so.moved sofas.ojtside in rain.tjen mn furniture said can't delivery for 3 days,when they finally answered calls,so due bad weather going be sat on camping chairs,until can organise a delivery from elsewhere, thank goodness I didn't pay upfront
shocking
shocking! scam of a company...
The don't answer emails or phonecalls.
Missing parts and fixings with no response to any form of communication
Very dodgy and misleading company
Found a wardrobe I liked on fb but wanted to make sure it was a legit company so did my research came across some reviews on trust pilot when I asked for website so asked for reassurance. The owner said he was bristol based which he then denied when I asked exactly where and said it was online and said the address was on website which it wasn't so I questioned this and he started calling me stupid and an idiot as I couldn't see it...please have a look if you can see it on there for yourself I have not found it yet and then he starred swearing at me when I said he was not telling the truth and told me to f*** off and started name calling so glad I read the reviews before buying anything from this dodgy company no way of contacting them if anything missing or damaged I would not go with them and how unprofessional swearing at a potential customer. Really enough said I think...have got screenshot of conversation to prove it...really not impressed just so glad I looked at the reviews a fraud and very misleading company would not trust them one bit
This company is a bit of a scam
This company is a bit of a scam. I ordered a wardrobe and a delivery was made and payment given after checking there was no damage to the flat pack boxes. However, after unpacking the five boxes I found that the product was not as ordered. Each box had a different product label with parts from different product lines.
The company were very difficult to contact and did not answer calls, text's or emails. I did get a couple responses via text but they just refuse to resolve the issue, leaving me a few hundred out of pocket and sill needing a new wardrobe.
The product I did receive is frankly very poor quality and definitely wouldn't last too long in any household. The frame is cheap chipboard with a very thin layer of paint that flakes off with the slightest knock. I can only imagine that most of what they sell is of the same cheap quality. Looking at the reviews here, It seems as though they have just gotten friends and employees to provide fake reviews to bolster sales.
Please be very careful before making a purchase from this company.
Rubbish company!!!
Rubbish company!!!! DO NOT BUY FROM THESE PEOPLE!! RUDE AND DISGUSTING SERVICE!
Do not buy from this company 😡😡😡
I ordered a wardrobe from them in December 2021 through eBay which came with a damaged door. Three months on I am still waiting for a replacement. Despite countless messages via eBay, either you are ignored or sent a message to say it will come soon. Speaking with the owner Naveed Ahmed Bhatti on his company phone and numerous staff I am constantly fobbed off. Same on WhatsApp. Once they know your number they have blocked you. I don’t understand why eBay is still allowing them to trade and why has trading standards not investigated them. No chance of a refund either I am basically left with a wardrobe with one door. Reading other reviews from people having the same issues as mine I am astounded they are still in business.
Missing item
The wardrobe I ordered is nice but they forgot to deliver my led lights which I payed £80 extra for
Do not buy from this company they are conmen
I purchase a wardrobe from this company and various parts were missing, meaning that it could not be assembled. Despite numerous phone calls and letters they refuse to send the missing parts. Therefore it is totally useless
Very nice settee
Very nice settee . Little hole on the 3 seater but manage to repair it so very happy
ooo noooo i bought a wardrobe from…
ooo noooo i bought a wardrobe from these about 3 month ago and its still all wrapped up in the box 😂😂, today is the day, i will write a review again in a couple hours
Van broke down excuse after excuse…
Van broke down excuse after excuse waited in 3 days in a row avoid this company at all costs scammers
Superb product highest quality…
Superb product highest quality materials and design
Crap instructions if I had not built several before would have been in trouble
Ordered and delivered in 5 days
Your service was simply not good…
Your service was simply not good enough. When demanding to know if I would be in on Friday you called me 7 times in less than 45 minutes.
I asked for clarification on what time today it would be delivered and was given a 13 hour window. I waited in all day in a house that is not being lived in - has no kitchen etc. for all 13 hours for the courier to never appear. I emailed half way through as you can see below to narrow down the window or see if there was a tracking code. You could not provide. I called back the number you contacted from and it was not answered.
I still don’t have a wardrobe or any idea of when it may or may not arrive. What do you plan to do to fix this? I am not wasting an entire day again waiting in for you to maybe or maybe not deliver the wardrobe. I am thoroughly unimpressed with the level of service.
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