SCAM!!!
I read about this product, and as I'm an old woman, I ended up placing an order. It took a long time to arrive, but finally did yesterday. I tried using one of the wipes I ordered on my wrist (as suggested by their website). An hour later, I broke out in hives! I reached out (via chat) on their website. Told I was being connected to a representative. Over an hour later, I was still waiting! I sent another message...same thing. So I emailed them. No response. What a scam!!!!
Update: They did refund the money for the wipes. I had also purchased the shampoo and body wash. Today I did a test of both on my wrists...no hives so far, but I'm afraid to use them on my hair and body. They said I could ship it back to them (at my expense) and they had to be unopened. How are you supposed to test the products first without opening them? Buyer beware!
Risposta di miraiclinical.com
Hello Liz,
I am incredibly sorry for the frustration you've experienced and, more importantly, for the reaction you had to our wipes. It is never our intention for a customer to feel ignored or to have a physical reaction like hives when trying our products.
I want to sincerely apologize for the long wait times you encountered on our chat and for the delay in our email response. We are working hard to improve our response times to ensure no one feels left behind.
Please check your inbox, as we have responded to your email and confirmed that we are issuing a full refund for your wipes purchase. We want to make sure this is resolved fairly for you.