I absolutely love the miracle mop I recieved two but one was broken, I took a photo and sent it immediately and they got back to me immediately telling me they will send me another which I was very ha... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to order, kept abreast of where order was at in regards to delivery, well packaged, easy to use and very efficient. Would recommend to anyone thinking about purchasing as quick and easily does th... Leggi di più
L'azienda ha risposto
Took weeks to arrive. Cheap and nasty plastic set up extremely over priced. The foam sponges have very little cleaner in them and hardly enough to clean the toilet in one go. The handle is very short... Leggi di più
Excellent customer service! I accidentally ordered the wrong item, and as soon as I realized my mistake, I contacted the customer service team. They responded promptly, went above and beyond to resolv... Leggi di più
L'azienda ha risposto
4,5
Eccellente
152 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I love it best ever mop I have had!
I love it best ever mop I have had!! Quick and easy, mops up pretty good 👍
12 aprile 2024
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Risposta di MiracleMop Australia
We are glad to hear that Linda and thank you for such great feedback. It is much appreciated. 🥰
It's total versatility
This is a mere male answering.! Love it, Total versatility from floor to ceilings, not 100% perfect but real close, That is not it's ability, that is the bucket, But the bucket is so designed for the mop, as long as you don't carry the bucket (its balance) use the wheels.
However! Somebody did some real thinking and made a great product, I have used to seal lino floors with as well, brilliant.! Love it and it packs away to nothing,! awesome, no kidding.
12 aprile 2024
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Risposta di MiracleMop Australia
Thank you so much for your positive feedback! We're glad to hear that you're enjoying the versatility of our MiracleMop. We appreciate your support and are delighted that you find our product awesome. If you have any further questions or feedback, please feel free to reach out. 🙂
If I could give minus 5 stars I would
If I could give minus 5 stars I would. I would highly recommend you steer clear from this company. Mop took forever to arrive. It's cheap looking and from day 1 did not click together to form a working mop. The pads would not stay on the end of the mop and parts would not connect. The company responded with over 40 emails saying please find a video of how to assemble attached. This took months of back and forward. They refused my refund due to being outside the 30 day time frame thanks to their constant deflection in emails. So I wasted money on a product that is cheap and does not work. I will never buy through this company again.
1 marzo 2024
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Risposta di MiracleMop Australia
Dear Jordan,
We're truly sorry to hear about your experience and the inconvenience caused. Your feedback is important to us, and we apologise for the frustration you encountered with the mop and our customer service. Please reach out to us with your order details so we can investigate this issue further and work towards a resolution. We appreciate your patience and understanding.
The best
Love this mop is the best I have ever used removes all dirt & hair & cleans so well & is so much easier than a commercial mop beautiful clean smooth floors I really recommend this mop
5 aprile 2024
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Risposta di MiracleMop Australia
Hi Tina,
Thank you so much for your wonderful feedback! We're glad to hear that you love our MiracleMop and it has exceeded your expectations. We're committed to providing top-quality products that make cleaning easier and more effective. Your recommendation means a lot to us!
If you ever need any further assistance or have any questions, please don't hesitate to reach out.
The person I had contact with
The person I had contact with, was honest and informed me in a direct and friendly way. The product was just as advertising promised. The mop is even better than I expected. It took two days longer than I thought it would. However the way things go now a days, I would say yes it was delivered in good condition and promptly
6 marzo 2024
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Risposta di MiracleMop Australia
We really appreciate you for taking the time to share your feedback with us Martina. We're glad to hear that our staff and our MiracleMop met your expectations.
Really pleased with the mop and bucket…
Really pleased with the mop and bucket I suffer with bad arthritis the mop makes my washing the floors easy and quick without to much effort and the floors look great
20 marzo 2024
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Risposta di MiracleMop Australia
Hi Lois,
We're delighted to hear that you're satisfied with our MiracleMop and bucket! Your positive feedback means a lot to us and it's great to know that we're meeting your needs.
Very happy with product and unreal…
Very happy with product and unreal service. Light and easy to use.
18 marzo 2024
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Risposta di MiracleMop Australia
We're happy to hear that Karen! Your satisfaction is our priority, and we're delighted that our product and service meet your needs and expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out.
Beware of this company and the false Trustscore reviews
Beware of this company Trustpilot trustscore have no record of legitimate reviews. I purchased miracle mop based on the reviews and after receiving wanted to return the unused product because of the poor quality. Their website claims a 30 day money back guarantee but this is false and they will not send me a return postage label as also claimed on website. Keep offering me a 30% discount which I dont want otherwise I have been told to post back to Netherlands from Australia if I want a refund. There is nowhere on their website to leave a review. Have sent about 8 emails trying to get my money back. Do not go near this mob without trying to click on reviews. Scammers
25 gennaio 2024
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Risposta di MiracleMop Australia
Dear Jennifer,
We apologise for the inconvenience you've experienced with our company. We take your feedback seriously and are committed to addressing your concerns promptly. Please provide us with your order details via private message/email so we can investigate this matter further and assist you with the return process.
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