After an initial hiccup the team responded to my email promptly and my parcel has now arrived 😊
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The earrings delivered did not look like the ones I purchased. Significant difference -- it was an entirely different product, different color. The theme of the earrings could vaguely be described as... Leggi di più
L'azienda ha risposto
Bought these dungarees for my daughter who loves them. Very well made and the quality of the fabric is excellent. Excellent value for money. Fit is quite long ( daughter is 5ft 2ins) but no problem a... Leggi di più
I came across with Minimum Mouse during the vintage market. The lady at the stall was very kind and helpful but I couldn’t decide which dungarees looks better. She referred me to the website where I f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Minimum Mouse, your destination for quirky jewellery, original vintage clothing and accessories and vintage style clothing brands like Run and Fly.
Informazioni di contatto
Hazelwell Road, B30 2PF, Birmingham, Regno Unito
- minimummouse.com
4,4
Eccellente
480 recensioni
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
After an initial hiccup the team…
After an initial hiccup the team responded to my email promptly and my parcel has now arrived 😊
1 ottobre 2026
My order still hasn't arrived
My order #29124 still hasn't arrived and I have no notification, no nothing. Please send tracking information or refund me ASAP.
12 ottobre 2026
Not what I purchased
The earrings delivered did not look like the ones I purchased. Significant difference -- it was an entirely different product, different color. The theme of the earrings could vaguely be described as similar.
21 settembre 2026
Risposta di Minimum Mouse
Hello! I'm so sorry to hear about this - it sounds like we have sent you the wrong pair of earrings by mistake? We are only human and we do mess up sometimes, but we always do our best to put things right when we do. I have checked can't find any messages from you - if you had let us know we would have got this sorted out for you, but we can't fix a mistake if we aren't aware there is an issue. We have sent you an email to see if we can help resolve this. Kind regards, Marianne
order at Easter for Xmas delivery
Happy with the purchase but took nearly a week to arrive, when i emailed to enquire when it might arrive i didn't get a response from them, the track you order section in the shop app showed no information about my order at all (the shop app is pretty useless to be honest, just trying to get you to make further orders).
I probably wouldn't order from them again because of the long delivery period and not replying to emauls
14 settembre 2026
Risposta di Minimum Mouse
Hi Steven, I'm sorry your delivery was slow, you ordered on a Friday and we posted out on a Monday, which is the next working day. We do offer express postage options if you need something in a rush, but you took the default free postage option. The shop app is not something we deal with, that is a Shopify app you can use to follow orders from all Shopify based websites, if you are unhappy with how it operates I would contact Shopify directly.
I am sorry, however, that your tracking number didn't get updated on the system, which appears to be a glitch with Evri, and that we missed your email, which is a genuine mistake on our part. We are a very small team and two of us were away from the office due to a personal matter that week which meant the email got missed.
We always try to do our best and we're sorry that we fell short of your expectations. Kind regards, Marianne.
Dinosaur tea dress
Excellent purchase. Exactly as described. Absolutely love the dress and fits perfect. Great communication and fast delivery. First class service. Thank you minimum mouse and loved t-Rex necklace gift too. You am the bestest.
25 giugno 2026
Haven't received order yet although I…
Haven't received order yet although I did send an email requesting delivery status that went unanswered
1 luglio 2026
Good choice
Looking for this item and Minimum Mouse was the only stockist to have the dress I wanted in my size.
Delivery speed OK, courier was supposed to notify delivery date but this didn't happen.
27 maggio 2026
Order received quickly
Order received quickly, love my dress and can't wait to wear it! Thankyou!
18 maggio 2026
Highly recommend
Easy to order, quick delivery. Size spot on and lovely material. Would highly recommend.
11 maggio 2026
Lovely dress and with it came a pair of…
Lovely dress and with it came a pair of earrings and a necklace! Lovely surprise!
24 aprile 2026
Excellent quick service and value for…
Excellent quick service and value for money; clothes original and comfortable. Love the tea dresses!
23 marzo 2026
Run & Fly Product - Sold by Minimum Mouse
Great Service - Item was too small, even after advice from the company who physically made the jumper based on their size chart. Item returned where the refund was processed very quickly.
23 dicembre 2025
Love all the alternative clothing
Love all the alternative clothing. Such a great range to express yourself.
19 maggio 2025
Lovely choice of classic pieces
Fast service, no fuss, lovely item of clothing, exactly as presented on the website.
11 novembre 2025
Earrings
Earrings - one was broken off and actually missing. Not in envelope. Not happy. I've kept the one earring. It was a Christmas gift for my daughter.
3 dicembre 2025
Risposta di Minimum Mouse
Hi, I'm very sorry to hear about the damaged earrings in your order. Of course we would never send out a damaged product knowingly and always do our best to correct anything that goes wrong. We are only human and sometimes things go wrong - we always put things right as soon as we are aware there is a problem, but we can only do this if you let us know, and unfortunately we can't find any contact from you regarding this. I have now sent you an email about this, please do get in touch so that we can resolve this for you. Kind regards, Marianne
Speedy delivery and really lovely…
Speedy delivery and really lovely clothing, all good 😀
9 ottobre 2025
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