Minimal frame projects UK Ltd Recensioni 

This company is very frustrating to interact with. I have asked them for a quotation based on detailed information (including drawings), and said that I would like a price estimate, even a broad one, before any surveys and telephone conversations. This is obviously to avoid wasting my time and to protect my data in case their price bracket was not within my budget. There was no issue with this approach with any other glazing company I have come across, but they just ignored my repeated requests and sent me generic and/or chasing emails in reply trying to get my telephone number at all costs. When I complained about this, they wrote me a rather pompous email saying that they do not work with people unless they can speak over the telephone to "understand their requirements, solve problems and find practical solutions", which has very little meaning in this context. I should note that they have not actually asked me for any further details to understand any requirements that might have been unclear, and that I was not looking for problem-solving, just for a walk-on glass.
They also said: "We are currently seeing an increasing number of enquiries that appear to have been generated or circulated using AI, with the same products being sent to multiple companies simply to obtain competing quotations. That isn’t the way we work at MFP." It is nonsense to suggest I was AI, given my emails to them, and a massive red flag for them to try to prevent price comparisons with their competitors.
I would say avoid them and go to someone who can actually follow customer requirements, is transparent about pricing and can interact normally.

We have a duplex penthouse with Vitrocsa sliding doors on three elevations on the upper floor. We contacted Minimal Frame Projects to resolve significant installation problems resulting from the original installer’s incompetence and subsequent faulty repairs. Minimal Frame Projects have carefully worked through and resolved all the difficulties we have been dealing with, and resolved every one The doors flow beautifully now, lock exactly as they should. Minimal are highly competent, honest and direct. In our experience they will do what they say.

When we needed to replace the five existing bifold doors in our living room/kitchen, we chose Minimal Frames — and we’re very glad we did.

From the outset, their service was exemplary. The advice we received was sensible and practical, and the quotation was clear and accurate, which gave us real confidence in the project. After only a minimal delay before work began, the team removed the old system and installed the new doors with impressive efficiency.

The entire installation was completed in just two days (and would have been finished in one if the weather hadn’t been atrocious!). The team were friendly, polite and extremely hardworking, going out of their way to minimise disruption and mess. They worked almost non-stop and handled everything with professionalism and care.

All in all, this was a five-star experience. We would not hesitate to use Minimal Frames again and would happily recommend them to anyone considering new bifold doors.

Amazing team and very professional; They have done a great work for us and I am looking forward to do more work with them.

Thank you for the supply and installation of our new front entrance double height glazing. From order to completion, the process was professionally handled, communication was good, and we have a great result. The team worked well together, and coordinated well with building team.

We are extremely happy with the product we had installed, the doors look fantastic. James was excellent, as were the surveyor and fitters. Thank you MFP!

I ordered some aluminum framed windows and door from Minimal Frames.  As a business owner myself I know the value in having a good team around you.  From the outset, James the sale manager was interested, understood our needs and was always willing to help.  As the goal posts moved he was always happy to help and dealt with issues in a timely and professional manner.  He is certainly an asset to Minimal Frames and just the sort of guy I would love to have on my own management team.

The install team was led by Jay.  He was very personable, gave good sound advice and was very helpful.  We were preparing for a wedding garden party on the last install day and he helped clear spaces and ensured that the window install went smoothly and a quality product was delivered. 

The rest of the install team were clean, tidy, professional, courteous and were also working around our preparations in a considerate way.

We are very please with the product, the door and windows transform the space and certainly bring the outside in. They seem to be of a very good quality and just what we need.  We will definitely be back and look forward to working with Minimal Frames on our next project!

Great product, really high end and the guys who fitted were really nice and easy to get on with.
Great team.
Thanks

We used Minimal Frame Projexts to install new sliding doors. We couldn’t be happier with the doors. They’re sturdy, slide open easily and let in so much natural light. Jay and his team on site were fantastic. So professional and polite and it all went very smoothly. We were very impressed with both the quality of the product and the service we received.

We had two Velfac windows, a large picture window, two skylights and a set of 3 sliding minimal frame doors installed. Very happy with the products.
Pro's:
- Nathan, our sales contact was very well informed and provided good advice at the early stages.
- Contracts and payment points were all clear
- Technical drawings clear
- Products are good quality and feel
- Bob was quick to attend when we had a big issue after install
- Good value
Con's:
- Builders left to interpret the window requirements - a video walkthrough together would have instilled more confidence to both parties. Even though all worked out fine.

Super smooth experience! Everyone MFP were easy and honest to work with. The fitting team lead by Jason did an exceptional job craning our glass roof up and over the house! The glass itself is beautiful and was measured to perfection. Top work thank you all!

Absolutely delighted with our recent purchase of sliding doors for our new orangery, part of a major renovation of our home. The quality is top-notch, and the sleek design will perfectly complement our modern kitchen and frame the amazing views we have. The door’s sturdy construction and beautiful minimalist finish add a touch of elegance to the space. Highly recommend this product to anyone looking to enhance their home with stylish and functional sliding doors.

Minimal Frames have been outstanding throughout the process, from planning to instal and aftercare. At all times their communication has been top-notch; fast and effective. Quality of the glazing itself is excellent, the installation process was pain free and the windows and pivot door look incredible. They’ve been really strong on aftercare too, checking in that all works well and correcting a very minor issue quickly.
I really cannot fault any part of our experience and wouldn’t hesitate to use them again and recommend to others.

Bob and his team have taken on our tricky glass extension installation, embraced its complexity and delivered it to perfection. It truly is a stunning addition to the house. The team that worked on site was extremely pleasant; always on time, quiet and polite. The project turned out to be long for its complexity, but the final result was worth the wait. We are very pleased with the outcome and hope it will keep us cool even in the heat of summer.

Thank you MFP team!
With kind regards,
Emil and Narmina

Unfortunately we had a very bad experience with MFP. Their salesman assured us they could do the job we described and that it would be handled ‘in house’ throughout. Incorrect on both counts.They wanted a very large deposit before they would even survey the job. They let us down. I did get my money back but it still cost well over £200 for the survey. If you really want to use them, pay by credit card and only deal with the ‘boss’.

I would like to take this opportunity in thanking Aysh and all the team at MFP for the sliding doors. Everything from initial survey, to install went so smoothly. We had a slight delay in delivery (from manufacturer and not MFP) as expected in these current times, however I was kept in the loop throughout and as a result we were able to time parts of our build around this. I would strongly recommend the Hyline 18mm sightline doors to anyone looking for a show-piece!! Thanks again to Aysh and all the team!

I had a great experience with minimal frames. Lead time was short and they fitted them for us also. Very nice people who were careful and considerate whilst doing the work and even cleaned up after themselves! Would recommend

Bob and his team stepped in following the demise of a previous supplier. I found them very efficient and responsive. They were able to complete the order in a short time frame, with the added benefit of completing it before Christmas which was much appreciated. Very happy with the service provided.

I visited the showroom of MFP and met with the director, Bob, earlier this week. It is a new independent glazing business and has taken over the premises from another glazing company that I had placed an order with but is no longer operational as a result of COVID. I found Bob to be very earnest, honest and straightforward. He clearly has a lot of experience in the glazing industry and was empathetic to the historical challenges I had faced in relation to my unfulfilled glazing order with the previous company. He offered to fulfil my glazing requirements within a short timeframe and I was confident that MFP had the ethos/expertise to deliver.