Ordered early August, was given late August shipping deadline, then they bumped to early September, then late September, then early October, now here I am and they are saying late October. Support has... Leggi di più
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This bed is absolutely ADORABLE. My daughter was thrilled when she saw it. Putting it together wasn't too complicated and the parts were clearly marked and well organized. Highly recommend to anyone w... Leggi di più
L'azienda ha risposto
I thoroughly enjoy my experience with mimibeds! Shipping was very fast, all pieces came and instructions were easy to read. My family picked out the dream raft floor bed for our toddler, and he absolu... Leggi di più
L'azienda ha risposto
We ordered the House Bed and Mattress combo, which arrived in less than 2 weeks. Communication with customer service was pretty quick when we were curious about shipping times. The bed itself is a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
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Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.
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Poor business practices
My husband ordered our bed in mid march. It was not delivered until end of June. He had to chase down customer service several times to get updates that were outright lies and when he asked for a refund they instead offered an upgrade that we did NOT want. When he insisted on a refund they ghosted us. Save yourself the headache. They will lie about the status of your order to stall and delay your escalations then basically act like everything is solved once they deliver your items. There aren't bad reviews on their site because they make it impossible to leave reviews. Even their social media they're hiding the negative reviews. Shady business overall.
14 marzo 2026
Non scritta su invito
Risposta di Mimi Beds
We're truly sorry to hear about your experience and sincerely apologize for the frustration caused by the delay and the communication you received throughout the process.
Our pre-order items are listed with estimated shipping dates, and while we do our best to meet those timelines, they can occasionally change due to circumstances outside of our control, such as manufacturing schedules, international shipping, and customs clearance. We understand that this does not lessen the disappointment of waiting longer than expected, and we regret that your experience did not meet your expectations.
We're also sorry to hear about your concerns regarding your refund request. This is certainly not the experience we want our customers to have. We'd appreciate the opportunity to review your case thoroughly and ensure it was handled appropriately.
Please contact us at info@mimibeds.com with your order details, and our team will be happy to investigate the matter further and work toward a resolution.
We value your feedback, as it helps us improve both our service and our communication moving forward.
Déception
Ont à passer notre commande en decembre et on a reçu la basse de lit en juin sans le matelas et le reste du lit. Nous sommes toujours dans l'attente de recevoir le matelas et le reste des choses. Depuis plus de 2 semaines. Tout le processus à été très décevant. Ont espère au moins que la qualité sera à la hauteur de nos attentes.
30 dicembre 2025
Risposta di Mimi Beds
Merci d'avoir pris le temps de partager votre expérience.
Nous vous présentons nos plus sincères excuses pour les retards et comprenons à quel point cette attente a pu être décevante.
Votre commande comprenait un article en précommande, et une estimation de la date de réapprovisionnement et d'expédition était indiquée sur notre site Web au moment où vous avez passé votre commande. Bien que nous mettions tout en œuvre pour respecter ces délais estimés, ceux-ci peuvent parfois être affectés par des facteurs indépendants de notre volonté, notamment la fabrication, le transport international et les procédures douanières. Nous sommes sincèrement désolés que votre commande ait subi un retard plus important que prévu.
Nous avons confirmé que votre cadre de lit a bien été livré et que votre matelas a été expédié et est actuellement en cours d'acheminement.
Notre équipe du service à la clientèle continuera de suivre attentivement l'expédition de votre matelas et restera en contact avec vous jusqu'à sa livraison. Nous vous remercions sincèrement de votre patience et de nous avoir donné l'occasion de remédier à cette situation. Nous espérons que la qualité de votre achat sera à la hauteur de vos attentes une fois votre commande complète reçue.
I havent had a chance to try the bed…
I havent had a chance to try the bed out but the service i received was outstanding so far.
I had not realized it was a pre-order. When I contacted the staff to explain my situation of needing a bed for his first visit to his home in Canada, they made special arrangements to get me my bed in time.
The bed is is somewhat easy to assemble. LOTS of parts but understandable since it needs to be shipped. Overall the bed looks great and awaiting my son's arrival.
2 luglio 2026
Risposta di Mimi Beds
Thank you so much for taking the time to share your experience and for your kind words!
We're delighted that our team was able to help get your bed to you in time for your son's first visit to his home in Canada. We understand how special moments like these are, and we're so glad we could be a part of making them happen.
We appreciate your understanding regarding the pre-order and your feedback about the assembly process. While there are quite a few parts to ensure the bed is sturdy and ships safely, we're thrilled to hear that it looks great.
We hope your son enjoys his new bed, and we wish you both a wonderful visit together. If you ever have any questions or need assistance, our team is always here to help.
Thank you again for choosing Mimi Beds!
Customer Service is a 10/10
Customer Service is a 10/10, one part arrived broken due to shipping ( box was damage ) and they shipped us a new one with a update by email about the part. Even if it took couple days they keep updating us until it was shipped. Thanks to the team and their amazing after sale service.
17 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for your wonderful review!
We're delighted to hear that our customer service team was able to help and keep you informed throughout the replacement process. While we're sorry that one of the parts arrived damaged during shipping, we're glad we could quickly send a replacement and keep you updated every step of the way.
Your kind words about our after-sales service mean a great deal to us. Thank you for your patience, understanding, and for choosing Mimi Beds. We hope you and your family enjoy your bed for years to come!
Bed arrived without a manual and…
Bed arrived without a manual and without any hardware. It’s been 2 weeks now trying to get them to send me the missing parts. Very frustrating.
Update: A week after I posted this review, the hardware arrived. It is all mislabeled with the wrong letters per the manual I was emailed. My husband spent the time to try to match the hardware to the manual and discovered that we did not get sent the correct parts. Hardware is not what is on the list. We do not have pieces we need even after matching the best he could, there is definitely not a few things listed. And at this point we don’t even trust the steps in the manual.
Update: I asked for a refund and was offered a replacement bed. I do not trust this company at all anymore, so I once again asked for a refund. They are making me send the bed back even though I do not have a box big enough to accommodate the bed’s size. I do not trust they will actually give me a refund after their shady customer service’s handling of this situation. Fingers crossed I actually get my money back.
20 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
We're very sorry to hear about your experience and sincerely apologize for the delay in receiving your replacement parts.
In some cases, replacement parts need to be sourced from our inventory or from an incoming restock, which can unfortunately extend the processing time when they are not immediately available. We understand how frustrating this is, especially when you're eager to assemble your bed.
We're pleased to confirm that your replacement parts have now been packed and shipped, and the tracking information has already been provided to you.
Thank you for your patience and understanding. We truly appreciate your feedback and apologize again for the inconvenience.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. I placed an order 3 months ago and have yet to receive my purchase. I have repeatedly asked to cancel the order due to the delays (my kid needs a bed!) and I receive only an AI response saying "we understand your frustration" without any resolution or acknowledgement of my request to cancel the order. This has gone on for months now. The amount time and energy spent trying to either get my purchase or get a refund is ridiculous, and still no resolution!
17 aprile 2026
Non scritta su invito
Risposta di Mimi Beds
We're very sorry to hear about your experience and sincerely apologize for the frustration caused by the delays.
We understand how important it was to receive the bed for your child, and we regret that we were unable to meet your expectations.
We can confirm that your order has now been canceled, and your refund has been processed. Depending on your payment provider, the funds may take several business days to appear in your account.
We appreciate your feedback, as it helps us improve both our communication and fulfillment processes. We wish you and your family all the best.
Love this playpen and playmat so much…
Love this playpen and playmat so much must have if your baby is crawling all the unsafe places in the house. This has been a saviour. My baby loves independent play time in safe space. Material is so good of both the products Playmat is such a high quality.
4 luglio 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you and your little one are loving the playpen and playmat. Knowing that they've provided a safe space for independent play and given you greater peace of mind means so much to us.
We're also thrilled that you appreciate the quality of both products—we work hard to create products that are safe, durable, and comfortable for growing families.
Thank you again for choosing Mimi Beds and for taking the time to share your experience. We wish you and your family many more happy moments together!
Excellent Wooden Playpen
We absolutely love our wooden playpen from Mimi Beds! It’s beautifully made, sturdy, and looks so much nicer than the typical plastic playpens. The modern wooden design blends perfectly with our home décor and actually looks great in our living room instead of standing out as baby gear.
It provides a safe, spacious area for our little one to play, and the quality has exceeded our expectations. Assembly was straightforward, and it feels very solid and well-built.
Overall, we’re extremely happy with our purchase and would highly recommend the Mimi Beds wooden playpen to anyone looking for a safe, high-quality, and attractive play area for their child.
3 luglio 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for your thoughtful and detailed review!
We're thrilled to hear that you're loving your Mimi Beds wooden playpen. It means a lot to us that you appreciate its quality, sturdiness, and modern design. We believe baby products should be both functional and beautiful, so we're delighted to know it fits seamlessly into your home.
We're also glad to hear that assembly was straightforward and that your little one has a safe and spacious place to play.
Thank you for recommending Mimi Beds to other families. Your support and kind words truly mean the world to our team. Wishing you and your little one many happy and memorable moments together!
À éviter
Mauvaise qualité. Craque énormément au point de réveiller l’enfant. Compliqué à assembler, il n’y aucun pré-assemblage. Bois de mauvaise qualité avec des faiblesse (noeuds) ce qui fait qu’il peut se fissurer.
2 luglio 2026
Non scritta su invito
Risposta di Mimi Beds
Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas répondu à vos attentes, et nous vous présentons nos excuses pour la frustration occasionnée.
Nous aimerions avoir l'occasion d'en savoir plus sur votre situation afin de trouver une solution. Malheureusement, nous ne sommes pas en mesure d'identifier votre commande à partir de votre avis.
Nous vous invitons à répondre à notre demande d'informations ou à nous contacter directement à **[info@mimibeds.com](mailto:info@mimibeds.com)** en indiquant votre numéro de commande. Notre équipe se fera un plaisir d'examiner les problèmes que vous avez rencontrés et de travailler avec vous afin de trouver une solution satisfaisante.
Nous vous remercions pour vos commentaires, qui nous aident à améliorer continuellement nos produits et la qualité de notre service.
Great purchase experience
Bed arrived within five days. I was a bit skeptical, but Anthony was on it. Kept me totally informed and got it shipped out.
Bed is fantastic quality with easy setup. Mattress and pillow are perfect.
Our daughter loves it. Thanks again!
15 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for your wonderful review!
We're delighted to hear that you had a great purchase experience and that your order arrived quickly. We'll be sure to pass your kind words along to Anthony—he'll be thrilled to know his support made a positive difference.
It's also wonderful to hear that you're happy with the quality of the bed, mattress, and pillow, and that the setup was easy. Most importantly, we're so glad your daughter loves her new bed!
Thank you for choosing Mimi Beds and for taking the time to share your experience. We truly appreciate your support and hope your family enjoys the bed for years to come!
We love our Mimi bed and playpen
We love our Mimi bed and playpen. They are solidly made and look great. There aren’t a lot of similar products on the market at this price. We found the company to have good customer service and response rate too.
30 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for your wonderful review! We're thrilled to hear that you love both your Mimi bed and playpen. It means a lot to us that you appreciate the quality, design, and value of our products.
We're also delighted to know that you had a positive experience with our customer service team. Your kind words and support truly motivate us to continue providing the best products and service possible.
Thank you for choosing Mimi Beds—we hope your family enjoys your bed and playpen for many years to come!
Customer Service is horrible
Customer Service is horrible. I sent multiple emails and got no response. Then months after of waiting for our bed the shipping company they use returned our bed to sender without ever contacting us. I then again tried to reach out to the company and got nothing. I doubt we will ever see the bed or get a refund. I would not recommend buying from this company
29 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
We're truly sorry to hear about your experience and sincerely apologize for the delays and frustration you've encountered, especially with your shipment being returned by the courier.
We understand how disappointing this situation has been. Upon reviewing your case, we can confirm that a resolution has already been provided to you via email. Please rest assured that our support team will continue to keep you updated regarding your replacement order and will work closely with you until it has been successfully delivered.
We appreciate your patience and the opportunity to make this right. Thank you.
I bought the mat and pen on 26/05 for…
I bought the mat and pen on 26/05 for my baby to be able to play and exercise in the floor as I have dogs at home. Only the mat arrived. I received an email with a link to track the delivery of the pen but the company says it does not exist. I communicated with them by email several times with very vague answers basically saying they don’t know when it will be delivered. My last email was this Monday and I’m yet to hear from them. This is so unprofessional!
UPDATE
My last email to their company was on June 22 to which they replied today (July 1st) saying that the item has now been delivered (?). Note that the Canpar delivery company has never changed the status from the tracking code to anything other than “No results available yet.”
Is this considered a robbery? I paid $200 on an item that was never delivered and they are now claiming that it was delivered. Still waiting on the good will of their employers to either give me my money back or send the item in an urgent delivery given the wait time.
23 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
We're very sorry to hear about your experience and sincerely apologize for the inconvenience caused by your incomplete order and the lack of clear updates.
This is certainly not the experience we want for our customers. We'd like the opportunity to investigate what happened and work on resolving this as quickly as possible.
Could you please send us a private message to info@mimibeds.com with your order number and the email address used for your purchase? Our team will look into this right away and provide you with an update.
Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
Delays and shipping, terrible experience
Delays and shipping and no communication from the customer support
15 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
We sincerely apologize for the frustration caused by the delays and the communication experience you had with us.
After reviewing your order, we can see that our customer support team has been assisting you, and your order has now been shipped. It is currently in transit and has already reached the final stage of delivery.
Our team will continue to monitor the shipment and ensure any updates or concerns are addressed until your order is successfully delivered.
Thank you for your patience and understanding. We truly appreciate your feedback and will continue working to improve our communication and service.
Ordered my bed with a mid May delivery…
UPDATE
So although I had a really bad experience with delivery dates promised then given new delivery dates that never happened, I did receive my refund immediately.
The dream floor bed is amazing. I highly recommend it. My granddaughter loves it and I love that I can just lay down with her to read until she falls asleep. Just hope Mimi beds fix the delivery problems and be upfront and honest about how long it’s going to take.
Received my refund and bought a Mimi bed on fb marketplace. The bed is perfect. Just wish the shipping wasn’t an issue. Customer service was always quick to respond and were apologetic, but I felt that I wasn’t being given the truth about delivery dates especially after reading reviews from people still waiting from December. If I have to buy in the future, I will order when the babies is born. That way I will have it when they are ready to transition.
Mimi beds also reached out to me and want to send me a gift for all the issues.
Ordered my bed with a mid May delivery date. No communication to say it was delayed. Reached out and was told end of May. Again nothing. Next was promised early June. Nothing. Next email said shipment was being prepared and would be shipped. Waited another week. Nothing. I finally bought a bed and mattress elsewhere and have asked for a refund.
23 aprile 2026
Non scritta su invito
Risposta di Mimi Beds
We sincerely apologize for the frustration and disappointment caused by the delays.
As noted on our website, all pre-order items include an estimated shipping date. While we do our best to meet these timelines, they are projections and can change as the arrival date approaches due to factors outside of our control, including manufacturing schedules, international shipping, and customs processing. Unfortunately, in your case, the delays extended beyond the original estimate, and we understand how disappointing that was.
We completely understand your decision to purchase a bed elsewhere after waiting longer than expected. After reviewing your account, we can confirm that our customer support team has assisted you and that your refund has been processed.
We appreciate your feedback, as it highlights areas where we need to improve our communication and customer experience. Thank you for giving us the opportunity to assist, and we wish you and your family all the best.
Lovely addition to our sleep routine
We couldn't be happier with our experience with Mimi Beds. From the moment we discovered their Montessori-inspired furniture, it was clear that they genuinely care about creating beautiful, functional, and child-friendly spaces. Their beds are thoughtfully designed to encourage independence while maintaining a safe and cozy environment for little ones. The craftsmanship and attention to detail are impressive, with designs that blend seamlessly into modern family homes. The products are not only practical but also aesthetically pleasing, making them a wonderful addition to any child's room.
21 aprile 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for your wonderful review—we truly appreciate you taking the time to share your experience.
We’re delighted to hear that your Mimi Beds has become such a lovely addition to your family’s sleep routine. It means a lot to know that our Montessori-inspired designs are helping create a space that supports independence while still feeling safe, cozy, and comforting for your little one.
We’re also very grateful for your kind words about the craftsmanship and design. Our team puts a lot of care into creating furniture that is both practical and aesthetically pleasing, so it’s incredibly rewarding to hear that it fits seamlessly into your home.
Thank you again for your support and for choosing Mimi Beds—we’re so happy to be part of your child’s space.
Product was easy to assemble and seems…
Product was easy to assemble and seems to be good quality. Wait times are extremely long. Took us 4 months to receive the order, so have patience!
28 maggio 2026
Risposta di Mimi Beds
Thank you for your feedback—we really appreciate you taking the time to share your experience.
We’re glad to hear that you found the product easy to assemble and that you’re happy with the quality.
Regarding the delivery time, this item was part of our pre-order collection. All pre-order items include an estimated shipping date provided on our website. Please note that this timeline is a projection and may vary as production progresses. While we always strive to meet the expected dates, delays can sometimes occur due to factors outside of our control, including manufacturing, shipping, and customs processes.
We completely understand that the wait time can be frustrating, and we appreciate your patience throughout the process.
Thank you again for your feedback and support—it means a lot to us.
Mimi Bed house
I am extremely happy with my Mimi bed frame! The quality is excellent, and it feels very sturdy and well-made. The assembly process was straightforward, with clear instructions and all the necessary hardware included.
The design is modern, elegant, and fits perfectly with my bedroom décor. One of the things I appreciate most is that the frame is very stable and doesn't squeak or wobble, even after regular use. It also provides great support for the mattress, making for a comfortable night's sleep.
Overall, this bed frame offers fantastic value for the price. I would highly recommend it to anyone looking for a stylish, durable, and easy-to-assemble bed frame.
20 aprile 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for sharing your experience with our Mimi bed house.
We’re truly happy to hear that you’re pleased with the quality, sturdiness, and overall design. It’s especially great to know that the assembly process was straightforward and that the instructions and hardware made everything easy to put together.
We also appreciate your feedback on the stability and comfort of the frame—knowing it remains solid, quiet, and supportive during everyday use is exactly what we aim for. It’s wonderful to hear that it fits so well with your space and has contributed to a comfortable night’s sleep.
Thank you again for your kind recommendation and support. We really value your feedback and are grateful to have you as part of our customer community.
I have personally got 2 items from…
I have personally got 2 items from them. One is their arts and craft table & chair and Ary house bed. The items are great quality. They have been in use for 2 years now and still stand strong. My toddler is always jumping on the table. I definitely recommend their products. The shipping was fast. I received the item earlier than expected delivery date.
7 aprile 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you so much for taking the time to share your experience and for your kind feedback.
We’re really happy to hear that both the arts and craft table & chair and the house bed have held up so well over the past two years—especially with an energetic toddler putting them to the test! It means a lot to know the quality and durability have met your expectations and that the items are still going strong.
We also appreciate your note about the shipping experience and early delivery. Feedback like yours is very encouraging for our team and helps other families feel more confident when choosing our products.
Thank you again for your support and recommendation—it truly means a lot to us.
If I could give this company zero stars…
If I could give this company zero stars I would. The entire experience from start to finish has been horrendous.
I ordered a dream raft bed for my son on March 22 with the expectation that it would be shipped within the 48 hour window noted on their website. We were hoping to slowly transition my son into this bed before the arrival of our new baby.
It’s now June 12 and we STILL have not received the bed and only JUST received notification that the bed has been “shipped” via canpar, however, when I go to the canpar website to track it says they are still “waiting on details”. When I called canpar to confirm they had received the shipment from the seller they told me they have not received anything from them and are still waiting on Mimi beds to hand over the order. When I reached out to Mimi beds to ask what was going on I received no response.
Absolutely unbelievable - in the economy we live in, buying and supporting local businesses should be something that’s made easy to do. The entire experience with this company has been an absolute nightmare. I would not recommend them to ANYONE.
12 giugno 2026
Non scritta su invito
Risposta di Mimi Beds
Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and disappointment this situation has caused.
Upon checking your order, we can confirm that it was part of our pre-order collection. The estimated shipping timeline provided on our website applies to all pre-order items.
Please note that pre-order shipping dates are estimated projections and may vary as production and logistics progress. While we always aim to meet the expected timelines, delays can occasionally occur due to factors outside of our control, including manufacturing, shipping, and customs processing.
We sincerely apologize for the unforeseen delay and understand how upsetting this situation must be, especially given the timing and your family circumstances.
Regarding the tracking concern you mentioned, we understand how confusing it can be to receive a shipping notification while the carrier has not yet updated their system to reflect receipt of the parcel. We can confirm that this matter is currently being addressed via email by our support team, and we will continue to provide updates directly through that channel.
We take your concerns seriously and appreciate the opportunity to work toward a resolution. Please continue to communicate with our support team and provide your order details if needed so we can ensure your case is prioritized and properly investigated.
Thank you again for your feedback. While we regret that your experience has been frustrating, we remain committed to resolving this matter and improving our service moving forward.
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