I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Items were the best price I could find, ready to collect really quickly, and staff on site were very helpful. Excellent experience overall.
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Leggi di più
L'azienda ha risposto
Dealt with Mill Timber Direct for a number of orders and deliveries. Absolute first class service on every level, and quality products, together with great prices. Would highly recommend them, you won... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivendita di legname
- Fornitore di materiali edili
- Fornitore di legna da ardere
- Negozio di articoli per il giardinaggio
- Fornitore di compensato
- Fornitore di legname
Informazioni su Mill Timber Direct
Scritti dall'azienda
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Informazioni di contatto
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Regno Unito
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Eccellente
501 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Product I requested was readily…
Product I requested was readily available and the staff were very helpful
23 gennaio 2025
Risposta di Mill Timber Direct
Hi Paul. Glad you were happy with your order and customer service provided. Thank you and take care. Mill Timber Direct
Risposta di Mill Timber Direct
Thank you for your kind words Wendy. It is always a pleasure to receive comments like this. Hope to see you soon. Mill Timber Direct
Risposta di Mill Timber Direct
Hello Lyn. Thank you for taking the time to leave us a review. Kind Regards Mill Timber Direct
Good products and helpful delivery staff
Good products, delivered when they said and delivery driver very helpful
21 gennaio 2025
Risposta di Mill Timber Direct
Hello Clyde. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Delivered on time and very good prices.
16 gennaio 2025
Risposta di Mill Timber Direct
Hello John. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Risposta di Mill Timber Direct
Hello Alan. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Good service and really helpful team
5 gennaio 2025
Risposta di Mill Timber Direct
Hello Matthew. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Excellent and friendly service
3 gennaio 2025
Risposta di Mill Timber Direct
Hello Menna. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Speedy delivery friendly helpful driver
11 dicembre 2024
Risposta di Mill Timber Direct
Hello Gerald. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Excellent service
Needed a delivery of treated timber just before Christmas, service was outstanding delivered on their last working day, polite delivery driver, very reasonable cost of timber in todays market, and good quality
18 dicembre 2024
Risposta di Mill Timber Direct
Hello Mr Wright. Thank you for the 5 star review! I see that you were served by the Newport branch, they have a great team don't they, I'm pleased they managed to complete your delivery on time and I will pass on the positive feedback. Kind regards, Mill Timber Direct
Risposta di Mill Timber Direct
Hello Mrs Wightman. Thank you for choosing the collection service from our Cardiff branch, the team are nice there as well. Thank you for the great review and see you on the next one. Mill Timber Direct
Eventually I received my fence panel
Eventually I received my fence panel, apparently it was the first one was broken in transit. Delivery Driver was good. Thank you.
25 novembre 2024
Risposta di Mill Timber Direct
Hello Mrs Harris. Yes I recall the sitution and yes this did cause a delay in getting you a quality item. Considering the circumstances we are always appreciative of a review. Mill Timber Direct
Cannot fault order from start and…
Cannot fault order from start and delivery excellent service.
12 dicembre 2024
Risposta di Mill Timber Direct
Hello Mr Anderson. We appreciate you taking the time to leave us those kind comments. Hopefully we will see you on the next order soon. Mill Timber Direct
Excellent customer service
Excellent customer service. Both from the call centre to local branch (Duchy Cornwall) and the delivery driver who unloaded and stacked very neatly in our carport rather the drive a lot of material on his own.
11 dicembre 2024
Risposta di Mill Timber Direct
Hello there and thank you for the 5 star review. Nice to have feedback for both the office and the driver especially with the placement of your items. All feedback is passed on to the delivering branch so thank you for your comments. All the best Mill Timber Direct
They were so easy to order from &…
They were so easy to order from & collect. I will definitely use them again
8 dicembre 2024
Risposta di Mill Timber Direct
Hello Louise. Thank you for the review and for using our collection service. You used our Newport branch for your collection so I'm pleased that you were happy. Kind regards, Mill Timber Direct
Risposta di Mill Timber Direct
Hello Beth. Thank you very much for the 5 star review! You were served by the Crumlin branch so your feedback and score will be shared with the team. Kind regards, Mill Timber Direct
Risposta di Mill Timber Direct
Hello Mr Hill. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct
Oak Sleepers
Great quality product at a great price. Needed six of these for a garden project. Three were delivered and the remainder the following week. Could have let me know the position but didn't cause any grief. Website made ordering very easy. Many thanks.
25 novembre 2024
Risposta di Mill Timber Direct
Hi Ceri, thank you for the 4 star review, I apologise that the team didn't communicate the split order with you, they usually would. I'm glad it didn't cause any delays with your project and that the experience as a whole was positive. Mill Timber Direct
Delivered on time and I was kept…
Delivered on time and I was kept updated on delivery time .
24 novembre 2024
Risposta di Mill Timber Direct
Hello Mrs Jones, Thank you very much for sharing your thoughts on the Cardiff team, we always appreciate a 5 star review. All the best, Mill Timber Direct
Wood is very good quality
Wood is very good quality. Company went out if their way to get product to us after a small issue with supply.
18 novembre 2024
Risposta di Mill Timber Direct
Hello Mrs Davies, thank you for the 5 star review. Looks like our Duchy branch in Cornwall looked after you! Kind regards, Mill Timber Direct
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.