I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Leggi di più
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Items were the best price I could find, ready to collect really quickly, and staff on site were very helpful. Excellent experience overall.
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Leggi di più
L'azienda ha risposto
Dealt with Mill Timber Direct for a number of orders and deliveries. Absolute first class service on every level, and quality products, together with great prices. Would highly recommend them, you won... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivendita di legname
- Fornitore di materiali edili
- Fornitore di legna da ardere
- Negozio di articoli per il giardinaggio
- Fornitore di compensato
- Fornitore di legname
Informazioni su Mill Timber Direct
Scritti dall'azienda
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Informazioni di contatto
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Regno Unito
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Eccellente
501 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Risposta di Mill Timber Direct
Hello Mr McCarthy. Everything you need from an online Timber company then! Thank you for reviewing our service, see you soon! Mill Timber Direct
Delivered as advised.
13 settembre 2024
Risposta di Mill Timber Direct
Hello Mr Dewsnap. Thank you for the 5 star review, well done to the Crumlin branch for a smooth delivery. All the best, Mill Timber Direct
Risposta di Mill Timber Direct
Hello there and thank you very much for praising the service. Kind regards, Mill Timber Direct
Really good service and delivery guys…
Really good service and delivery guys placed timber exactly where I needed it
8 settembre 2024
Risposta di Mill Timber Direct
Hello Mr Blannin. We really appreciate your review and for calling out the delivery driver specifically, you were served by the Crumlin branch so we will pass on your compliments, hope to see you again soon. Mill Timber Direct
Goods ordered online shown as in stock…
Goods ordered online shown as in stock at Newport . Did not hear anything after a week so rang Newport to be told delivery was to be from Cardiff. Rang Cardiff to be told items were not in stock and waiting for delivery.
You need to keep customers informed as to progress of orders when there is a delay.
4 settembre 2024
Risposta di Mill Timber Direct
Hello Mr Morgan. Thank you for posting your review and please accept my apologies for the delay and the missing communication, I will be contacting you directly with an update today. Kind regards, Mill Timber Direct
The driver was a star
The driver was a star. He was friendly and knowledgeable and helped me carry it all in. Brilliant service
29 agosto 2024
Risposta di Mill Timber Direct
Hello Sarah. What a fantastic review, extremely nice of you to call out the driver specifically! I see you were served by the Newport branch so we will be sure to pass your feedback on to the driver for you. See you again soon. Mill Timber Direct
Risposta di Mill Timber Direct
Hello Mr Dobbin. Sounds like everything went to plan, we do apprectiate you taking the time to leave us a review. Kind regards, Mill Timber Direct
Excellent quality timber at a great…
Excellent quality timber at a great price, delivered promptly and exactly as described. The delivery driver was friendly and professional, making the whole process smooth and hassle-free. I’m very satisfied with the service and wouldn’t hesitate to use them again. Highly recommended!
29 agosto 2024
Risposta di Mill Timber Direct
Hello there Mr Smith. It sounds like you had a fabulous experience from start to finish! That is a wonderful, specific review that allows us to praise the hard-working driver for his efforts! All the best and we look forward to serving you again in the near future. Mill Timber Direct
Great prices ,friendly and helpful…
Great prices ,friendly and helpful staff and wood of good quality,will be using mill timber in the near future again.
22 agosto 2024
Risposta di Mill Timber Direct
Hello Mr May. Very kind of you to leave such a positive review! You took advantage of the click and collect facility at our Cardiff branch, they're a nice bunch aren't they! I'm sure they will be just as good on the next one. Kind regards, Mill Timber Direct
overall decent quality wood
A bit expensive, but overall decent quality wood, free delivery due to cost being over a certain amount, not much else to say really.
2 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Owen. Thank you for your reviews for both the service and the products specifically, they are always fed back to the appropriate branch and will help us improve our offerings. Kind regards, Mill Timber Direct
Risposta di Mill Timber Direct
Hello Mr Hoare. It sounds like everything went well so thank you very much for your kind words and the 5 star review. Kind regards, Mill Timber Direct
Fantastic service read on .....
What can I say I ordered the wrong type of timber ( indoor timber for an outside job) spoke to the driver and said it was totally my mistake but I needed outdoor timber. No problem driver took the timber back, croespenmaen phoned and said they didn't have the timber in stock but would collect it and drop it the day after. Guess what? Just after 9 the driver turned up with the right timber. I was so impressed, these guys are fantastic and trust me the service and prices are fenominal why go anywhere else
16 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Hancock. These things happen but it looks like the Crumlin branch has pulled out some great customer service and saved the day! Thank you for the specifics so that we can praise the team for their hard work. All the best, Mill Timber Direct
Excellent
Excellent product, excellent service, excellent prices. What more could I want.
27 luglio 2024
Risposta di Mill Timber Direct
Hello Mr Salter. Thank you for the fabulous comments! I'm pleased that the Cardiff branch is treating you well! All the best and hope to see you again. Mill Timber Direct
Always good quality timber and prompt…
Always good quality timber and prompt with deliveries. Always my first choice for Timber.
13 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Emms. Thank you for your 5 star review! You were served by the Cardiff team so we will be passing your compliments on! Kind regards, Mill Timber Direct
Mill Timber were efficient from start…
Mill Timber were efficient from start to the end of my order, they kept me updated with the status of my order and were really helpful when I collected. Will definitely be using them again.
13 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Bond. We really apprciate your 5 star review! Great feedback for the Newport branch and i'm sure that they will offer that great service on your next visit. Kind regards, Mill Timber Direct.
Risposta di Mill Timber Direct
Hello Jacqueline. Thank you for leaving your 5 star review, very kind and much appreciated! Mill Timber Direct
Friendly and helpful staff
10 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Radsma. Nice to see you again for your click and collect order at the cardiff Branch. Yes they are a nice bunch! Thank you for your repeat business, I'm glad they are treating you well. Kind regards, Mill Timber Direct
Will be using them again
They are always helpful and friendly with great customer service and I'm always happy with there products
20 luglio 2024
Risposta di Mill Timber Direct
Hello Beverly and thank you very much for fab review. You were served by the Crumlin branch so we'll be sure to pass on your compliments. Mill Timber Direct
Excellent communication and prompt…
Excellent communication and prompt delivery. Very satisfied.
7 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Davies. Thank you for leaving your 5 star review, we really appreciate it. Kind regards, Mill Timber Direct
As usual on time and great quality
5 agosto 2024
Risposta di Mill Timber Direct
Hello Mr Nute. Very kind of you to say and thank you very much for your repeat business. Kind regards, Mill Timber Direct
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