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Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

11 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,9

Tutte le recensioni

(11)

11 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Please Avoid

Ordered a jacket and got taken in by the professional looking photos and discount, thought I was buying a high end item. It arrived after about 2/3 weeks, crammed into a small flimsy plastic bag. It was very creased, had no labels, no care instructions, no branding tags, patches etc. It could easily be a previously returned item. I will never use Miller and Hill again and would recommend no one else does.

15 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. This company is operating out of China which is not clear from their website. When the goods were received (this took a couple of weeks), the shirts I ordered for my husband were nothing like they were advertised and very poor quality. No where close to the quality that would be expected for the price point. When I enquired about returning I was told they needed to be returned to an address in China at my own cost. Returning to China is NOT stated anywhere in the returns policy! There was a UK return address printed on the packaging label of the parcel received, but when I questioned this I was told it’s just part of their logistics process and it wasn’t guaranteed it would get back to them for a refund! I’ve also been told I’ll need to sort out and pay for any customs costs and ONLY if the goods made it back to the address would a refund be processed. Alternatively I was offered a 20% discount to keep them. They are making it extremely costly and awkward to return so I don’t bother and they pocket the money for poor quality, incorrectly advertised items of clothing. Shocking!! Avoid at all costs!!

16 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Miller and Hill: I’d give 0 stars if possible

I would also give 0 stars if possible. This company is a classic bait-and-switch consumer fraud operation. Professional photos show beautiful clothing. I ordered a “cotton and linen blend” shirt for $59. Only then did I find out it ships from China, and takes 2 weeks to arrive — in a flimsy paper envelope. The shirt they sent was cheap, poorly made, had no tags sewn inside except “100 Polyester.” It bore no resemblance to the photo. I inquired about return and was told I needed to ship it back to China, AT MY EXPENSE. Even worse, they will only offer a refund if I included the torn paper envelope the shirt came in. Alternatively, they offered a 30% refund. This seems to be their business model: bait-and-switch consumers, make it impossible to return the item (bc it would cost more than the shirt), and then offer a partial refund. DO NOT BUY!

30 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

I had to wait for two weeks for the…

I had to wait for two weeks for the 'coat' to be delivered, and which turns out to be a jacket that is not unlike a thin quilted shirt, which for £115 is expensive. But that said, I like the design of it and the colour, and the wooly interior and hood, and I am expecting it to keep me warm in the winter.

9 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Would give zero stars if possible

Would give zero stars if possible. Husband ordered boots. Took weeks to arrive from china in a bag not a box. Wrong size sent, terrible quality and convinced they are man made not suede. Cost £82!!! He is returning 🤞for a FULL refund.

4 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

I mistakenly made an order with them…

I mistakenly made an order with them and within no more than 30 seconds I was trying to cancel my order they say that they would have a human communication within 24 hours I have sent them multiple emails and have had no response until I received an email saying that they had shipped out my order they are registered in the USA but actually are in London I believe although they make out that they are not I now have to wait for the order to arrive and then send the order back and Pay the post and wait until they have inspected my return order they are a feckin joke and a complete con I WILL NEVER BE BUYING FROM THIS BUNCH OF THIEVES AGAIN I HOPE THEY GO SKINT PLEASE AVOID THESE BASTARDS

3 ottobre 2026
Non scritta su invito

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