I've never seen customer service like this before..
Had a few mishaps with the shipper (USPS) mislabeling the order as delivered (a few hours early) but received quick/prompt responses from the vendor as reassurance.
"And if it doesn't show up, I'll take care of it. Reply here and we'll sort out a replacement or a refund, whichever you'd rather."
I don't think I've ever received a response like this before, I think it'd be a disservice to not leave a review.








