Midway Sports Recensioni 

Again, no other retailers had availability for the polo shirts I needed. I was able to find the colors needed at a reasonable price.

Order was placed by error with the online ordering system. I, customer, never clicked purchase, only clicked button to calculate a 20% discount. Business has not responded to 4 emails, and 3 phone calls. I initially wanted to cancel the order because their platform processed a transaction without my approval. Because no one responded to the phone calls and emails about cancelling that order and stopping fulfillment/shipping, I next wanted to return the order (and, without my consent, their platform purchased ‘Return Care’ for me for $3 so this should be covered and easy). The website claims I am to submit a request for a return and its needs to be approved (laughable & cruel). That page does not work and keeps giving me an error. I sent a screen shot to the company’s email and received no response. So now I have no way to return the item. I want my money back completely and I do not want the item. The business has done NOTHING to resolve the problem. I have received ZERO communication from them

RUN AWY FROM THIS BUSINESS.

This company is a joke. They don’t answer the phone, they don’t respond to emails, and they haven’t shipped my order for over two weeks. I have contacted customer service via email not less than seven times with no response. Shop elsewhere. Order #169401.

Do not order from this website I ordered a pair of shoes and a month later I got a confirmation email saying that my shoes were delivered but we're not. Then when I reached out to the company letting them know I did not receive my shoes they sent me another email saying that they will process my order again and to wait for further details. 2½ months later I still did not receive my shoes nor a refund as I requested. They don't even deserve 1 start this website is unprofessional.

This is my second review… why? Because I received the following response from Midway sports from my first review.

Reply from Midway Sports
A day ago
Thank you for your feedback. We sincerely apologize for the frustration you've experienced.

We are currently experiencing an unusually high volume of customer inquiries, which has resulted in longer-than-normal response times. Our team is actively reviewing all orders and emails on an order-by-order basis to ensure each case receives the attention it deserves.

If you have not already done so, please contact us at [email] with your order number. This is the fastest and most reliable way to reach our support team. We will review your inquiry and provide an update as soon as possible.

FUNNY BECAUSE I HAVE SENT 3 EMAILS AND CALLED MULTIPLE TIMES (but the hold music comes on and then call gets dropped). SO PLEASE EXPLAIN TO ME WHY MIDWAY HAS THE TIME TO RESPOND TO POOR REVIEWS BUT DOESN’T HAVE TIME TO RESPOND TO MY EMAILS (regarding order #167451)

Are you a legit company? Placed an order 2 weeks ago with zero updates and zero responses to my calls or emails. Not a good experience by any means.

Order number 167267

Placed order in 7/14. Never received any shipping information have reached out two times and no movement on the order. No one is responding to my emails.

This company is fraudulent. November 2025, had multiple orders for Christmas shopping. One order never shipped. Attempted to return the other orders but no response from customer service. Numerous emails, numerous requests put through their returns center online form. Nothing, just absolutely no contact back from this company. They have a return window but if they don't respond to you to get that started you will miss the allotted time. Such a scam. I constantly emailed to create a paper trail of the non-responsive nature of this company. Thankfully I have American Express and they launched an investigation resulting in full credit for all orders. Even though they respond on here to the complaints don't be fooled. They don't answer the phone, they don't answer emails, they don't process returns even if you put a timely request in through their online return system. Can't wait to see what excuse they reply with. Come to think of it, I probably should've started complaining on here to actually get any type of response. Also, just saw they have a 1/5 from the Better Business Bureau. Just ridiculous. Shop elsewhere!

This cap I bought from Midway Sports wasn't available in my country or anywhere else. It was the only place where I could find it, and in the exact size I wanted for my brother. The shipping was super fast, and my brother was really surprised. 👍🏻

I bought nike shorts through Midway. Within 3 weeks (and having only worn the shorts once or twice) the nike swoosh started peeling off. I have significant doubts these are authentic Nike shorts. When I contacted Midway, they indicated that per their policy, since >2 weeks had passed, there was nothing they would do.
I've trusted Nike products and know THEY have good customer service. When I asked I asked if they would work with nike to replace a defective product, they replied with the exact same message: since >2 weeks had passed, they wouldn't do anything.

Avoid Midway Sports if you are looking for authentic Nike, quality products and any kind of reasonable customer service.

Updated 7/13/2026 (after Midway responded to my post). I recognize that Midway has a 2-week return policy, but in my opinion, in the instance of a manufacturing defect such as this that happens within 1 month of puchase, on a Nike product for which full-price was paid, there should be accomodations. Nike itself has a 60 day policy and I'm certain (again) in instances of clear manufacturing defect, they would be accomodating of a good authorized retailer.

The part I find especially frustrating was, I was travelling in the immediate two weeks after I received the shorts and didn't touch them. It was only once I got back and wore them for the first time, that I was able to notice the defect.

I had read so many bad reviews about Midway Sports and thought I would never see the items that I ordered. But my order arrived in less than a week and the 3 Nike golf shirts I ordered were of great quality and I would definitely order from this site again. I wish there was better tracking of your order so you could know when things would arrive.

Scam, stay away

I order shoes from Midway Sports and was fairly quickly told a shipping label was created. However here sit over weeks later with nothing. When I contacted customer service, they tell me it’s too late to cancel even though it’s clear they have no product to ship. I’m disappointed with myself in not checking Trust Pilot first as I now see I’m one of many who have experienced very poor service from this company.

I purchased an item on Memorial Day after seeing targeted advertising. Soon after ordering, I realized the item would be shipped from much farther away than expected, so I immediately emailed the vendor asking to cancel.

They told me the main office was closed for the holiday and that they would help resolve it. The next business day, I received an email saying the order was being prepared for shipment. I called right away and was told it was a “final sale” item, which was surprising because that was not clear to me from the advertising or checkout experience.

I told them I was dissatisfied and wanted the order canceled before it shipped. They said there was a process to resolve the dispute, but later that same evening I received a UPS notification that the product had shipped anyway.

Their later emails simply reaffirmed their position and claimed they tried to help, but it felt like a runaround. I contacted them quickly, before shipment, and still ended up with the order being pushed through.

In my opinion, this was a poor customer experience and felt predatory. I would not purchase again unless their final-sale terms and cancellation policy were made much clearer upfront.

Genuinely give me my money back. This company is garbage. I don't even understand how it's legal for a company to operate like this. Order #156428 was not fulfilled and has had no updates since the 20th. The order was supposed to have arrived on today. Cancel the order and give me my money back immediately.

I placed an order for two pickleball rackets on May 9th for a total of $270 through Shop Pay. As of today, the order status still shows "processing," and I have received no updates regarding shipment or delivery.

I reached out to customer service for assistance but only received a generic AI-generated response that did not address my questions. At this point, I would simply like to speak with a real person to get an update on my order and understand when I can expect it to ship.

The lack of communication and inability to reach a customer service representative has been frustrating, especially given the amount of time that has passed since placing the order. I hope the company will respond and resolve this issue promptly.

The service at this company is excellent!

I had never heard of Midway Sports before, but they were one of the few online stores that sold a very particular stadium jacket that I was looking for. The shipping was very fast and the product was exactly what I was looking for.

Great quality
Fast delivery

Great seller! Item was just as described with fast delivery