Michael Edwards Recensioni 

369
•
TrustScore 3.5 su 5

3,5

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Valutata 1 stelle su 5

BUYER BEWARE NOTHING DELIVERED!!! Placed an order, 10 days later chased it by email to be ignored. Then 5 days later order states unforfilled. Tried to contact for refund, number didn't work, so calle... Leggi di più

Valutata 5 stelle su 5

8 seat rectangular outdoor table and chairs and parasol. Stunning, sturdy, well made furniture. We are known as destroyers of furniture (7 adult children, 12 Newfoundlands very busy outdoor life)... Leggi di più

Valutata 3 stelle su 5

No problems with Michael Edwards, we purchased the green tables which the site said were in stock but it turned out they would be another month so we simply changes to the white and they arrived 2 da... Leggi di più

Valutata 5 stelle su 5

Looks very stylish in my cloakroom corner. Reasonably easy to assemble with instructions given. It is more substantial than thought it would be - which is not a bad thing and assembled it near to wher... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

369 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,5

Tutte le recensioni

(369)

0 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Out of stock but still charged

Bought a unit online and paid for it, got in touch so see if it had been dispatched and was told that it wasn't in stock and wasn't going to be in stock!? I wouldn't have known unless I'd got in touch! Refund was issued but surely out of stock items shouldn't be able to be bought and paid for?

15 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Easy smooth and fast

Ordered with this company for the first time, it was easy with no problems and then I had a super fast delivery which is why I gave them 5 stars

14 aprile 2022
Valutata 4 stelle su 5

The table I ordered although beautiful…

The table I ordered although beautiful didn’t actually look like it did in the picture on the website. However Charlotte was really quick to respond and agree a resolution. She was also super friendly and at a time when I was a bit disappointed actually really turned my experience around. The table was fragile and was extremely well packed for delivery as well, even the courier commented on how well packed it was and how much care had been taken to ensure it arrived in good condition.

14 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Wrong mirror

I ordered a mirror and was delivered something completely different,turns out manufacturers changed the design of the mirror without informing them. However, it has been a week since I last heard from them and the mirror has not been removed from the website and I have yet to be given my refund. I've had to keep chasing customer service as it takes them far too long to respond to emails. Not a good experience, will avoid in the future.

11 aprile 2022
Non scritta su invito
Valutata 4 stelle su 5

Helpful and efficient customer service

I contacted the company for a delivery date and received a prompt email reply. The courier also contacted me to specify a time for delivery, which was really useful. Unfortunately, when the item arrived it had been damaged in transit. Again, I received a really swift response to my email. The item was replaced the very next day and the courier took away the damaged item at the same time. Despite worrying previous reviews, I found the company extremely helpful and efficient to deal with. Very happy with the item we have purchased.

6 aprile 2022
Valutata 1 stelle su 5

Order a Love seat on 26/3 …

Order a Love seat on 26/3 then realised it was for a child. Sent Email to cancel straight away. Have sent them 3 emails to confirm that they had cancelled the order ,have not had a reply to any of them . Would be reluctant to deal with them again

5 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Good straightforward Transaction

Ordered a console table /telephone cabinet- easy straightforward transaction - exactly as described - quickly delivered with lots of advance notice - packaging was damaged but the item of furniture was well packed and undamaged in new condition. Would use again and happy to recommend

5 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product, arrived really quickly. It was a little tricky putting together on my own (five foot two with pretty basic DIY skills!) but I did manage and it's really sturdy. Love the colour!

5 aprile 2022
Non scritta su invito

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