Mia Tui Ltd Recensioni 5.167

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Delighted with my Jen travel bag. I'd admired it for a while before biting the bullet and ordering one. It arrived quickly, beautifully packed and in a protective bag for storage when not in use. Alre... Leggi di più

Valutata 5 stelle su 5

Love this brand and I keep going back for more. Have just bought another item as a gift for a friend. Used their packing cubes for the first time this year for a holiday and they made such a differenc... Leggi di più

Valutata 5 stelle su 5

I've ordered numerous times from Mia Tui, and have always found the service to be excellent. From placing my order to receiving my delivery takes no time at all. The quality of bags & range of colours... Leggi di più

Valutata 5 stelle su 5

All my purchases from Mia Tui have been amazing. The quality and workmanship within each bag is first class. The delivery of items is very quick. If there is a problem, a quick call to head office a... Leggi di più

Dettagli dell'azienda

  1. Negozio di borsette
  2. Negozio di bigiotteria
  3. Negozio di accessori di moda

Informazioni su Mia Tui Ltd

Scritti dall'azienda

I founded Mia Tui back in 2010 when I was living in Vietnam and struggling to find a travel bag that ticked all the boxes. So, I took matters into my own hands and designed my own.

Since then we've grown and I'm thrilled to say I now have a fantastic team of like-minded people who share my passion for delivering amazing customer service and love of Mia Tui.

You might have even chatted with some of them on the phone or had them pack and send your new bag for you!

Come and meet the Mia Tui Team -  We're a friendly bunch.
Charlotte x

Emma S - Office Manager

Meet Emma, our fantastic Office Manager who keeps us all organised and on track.

Emma's favourite bag is the The Isobel Mia Tui bag, which she loves to take out for shopping or a night out.

Emma has an artistic side that not everyone may be aware of - she has both body and cosmetic tattoos!

When she's not at work, Emma can be found tending to her garden or spending time with loved ones.

If Emma could choose any superpower, she'd choose the ability to heal. 

We're lucky to have Emma on board, and we appreciate all she does to keep us organised and running like a well-oiled machine.

Emma G - Operational Manager

Allow us to introduce you to Emma, our wonderful Operational Manager who ensures our warehouse runs smoothly and orders are fulfilled efficiently.

Emma has a soft spot for The Aspen due to its stylish design, the convenience of its two compartments and the option to mix and match the strap.

But here's something that may surprise you - Emma is the proud mother of three children, all born within 8 days of each other in February, and all weighing in at 8lbs and 11ozs!

When she's not keeping things running smoothly at work, Emma loves spending time with her two puppies Muffin & Crumble and enjoys visiting the local pub.

If Emma could have any superpower, she would choose the ability to shoot nails from her hand. Not for any villainous purpose, mind you, but rather to take down any pesky cars that annoy her on the road!

We're grateful to have Emma on our team, bringing her unique skills and personality to the table.

Chelsea - Customer Service Executive

Please meet Chelsea, one of our Customer Service Executives who knows everything there is to know about what's happening in the warehouse and your orders.

Chelsea's favourite Mia Tui bag is The Fiona, which she loves to use when going out with just the essentials of her phone, keys, and cards. Not only is The Fiona practical but it's also stylish - a win-win!

In her free time, Chelsea indulges her creative side by painting and enjoys spending quality time with her family.

If Chelsea could have any superpower, she would choose the ability to become invisible. That way, she could get some much-needed peace and quiet at home.

Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.

Kirsty - Customer Service Executive 

Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.

Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.

Here's something that may surprise you - Kirsty's actual first name is Julia, which is  her middle name.

Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.

If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.

Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.

Charlotte - Founder & Owner

Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.

My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.

Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!

In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.

I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.

Meet Van & The Mia Tui Team in Vietnam

Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.

Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.

Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.

Mia Tui a Family Business

Scritti dall'azienda

Where Customers Come First ❤️
At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.

Our Promise To You

60 Day Money Back Guarantee

60 Day Money Back Guarantee
We hope you love your new Mia Tui bag, but sometimes it is difficult to order on-line, that is why we offer a free exchange service.

Return within 60 days of receiving your purchase, to be eligible for a refund.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

5167 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

If you haven’t shopped with Mia Tui…

If you haven’t shopped with Mia Tui yet, you should. All of their products are beautifully made and their quality is second to none. I have A LOT of their products and love every single one of them - they really do do a bag for everything!

23 febbraio 2026
Valutata 4 stelle su 5

The bag I wanted was no longer available.

I’ve bought bags from Ma Tui before and always been pleased. This time, the bag I wanted had been discontinued so I ordered the similar one. It’s very nice, but bigger and heavier than I wanted (it takes a laptop and I didn’t need it to do so). Service is very quick and efficient and the free little bag that comes with it is quite handy. I would have given 5* if only they’d had the bag I really wanted, but if you need to carry a laptop this one is perfect. Lots of handy well-zipped pockets too.

23 febbraio 2026
Valutata 5 stelle su 5

A few years ago ago I bought a bag from…

A few years ago ago I bought a bag from this company and my daughter loved it so I bought her one too. I was searching for a bag to serve me as a carry on for my holiday and found the perfect bag. I love the packing cubes too. It was very stylish and has proved to be a great buy. On the plane it was so easy to find things as everything has a place. As an extra I bought the small pad and pen and that has been brilliant. Well worth the money.

18 febbraio 2026
Valutata 5 stelle su 5

Quality products

Whatever I order from Mia Tui, I know it will be a well made, quality product. I have previously had 2 gorgeous bags and recently purchased 2 sets of packing cubes. Ordering is easy and items arrive on time. Will definitely be ordering again.

18 febbraio 2026
Valutata 5 stelle su 5

I liked the look of the bag seemed to…

I liked the look of the bag seemed to be what I was looking for. I read the reviews and placed my order, the bag is exactly what I needed and I used it for my trip to the Canary Islands, it’s been great, easy to see everything instead of having to scrabble around, fabulous and lovely material .

18 febbraio 2026
Valutata 5 stelle su 5

Great service great bag

Great service, nice and prompt. I accidentally ordered the wrong colour bag🤦‍♀️. I spoke to a very understanding customer service lady who explained the returns process and the issue of the replacement bag. All was done smoothly and my new bag came very quickly. I really like the bag as well a useful addition to my collection. Very happy customer.

17 febbraio 2026
Valutata 5 stelle su 5

Fantastic company

Fantastic company - always delivers within days of receipt of order - goods are packaged with no damage.
All the products I’ve purchased have been great - with their features like lighter lining so you can see inside - key strap - card sections in purses - packing cubes are fantastic don’t know how I managed with out them.
Always my go to company for bags etc

18 febbraio 2026

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