Metro Prepaid Recensioni 

2193
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good and intelligent service from MATTHEW. Rare and pleasant where most service providers fob you off onto robots or idiots. I'm assuming you aren't a bot Matthew!

Valutata 5 stelle su 5

I had some trouble topping up my meter with cash, but I contacted customer service and received a very quick reply from a customer service assistant named Dan, he put in a lot of effort to find me sev... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very satisfied with my experience with Metro Prepaid. KB was great, super efficient and solved my problem in less than 10 minutes and in a single phone call. Would definitely recommend!

L'azienda ha risposto

Valutata 5 stelle su 5

Great company, very responsive to register our meter, chat with Jade and got email from Dave at Helpdesk, they helped us to register and get started, well done guys and thank you to Metro

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di apparecchiature elettriche
  2. Elettricista
  3. Amministrazione immobiliare

Scritti dall'azienda

Metro Prepaid helps landlords and tenants manage electricity usage, make and collect payments and reduce our carbon footprint with prepay electricity meters.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(2193)

484 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Customer Service

Justin was extremely helpful and efficient. He very quickly found the information that I needed and said that if there were any further issues to come back to him. Great customer service.

5 maggio 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Through WhatsApp I chatted to John and…

Through WhatsApp I chatted to John and he was very helpful plus he knew what I wanted before asking him more questions. Thanks John excellent service and all the best

2 maggio 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

I would like to thank Emmanuel for his…

I would like to thank Emmanuel for his patience, support and for being a human who cares and help people thank you very much sir

29 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Lit!

It was a satisfactory experience tbh!

27 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 4 stelle su 5

Justin! Top man!

I am a property manager and had an issue with a meter for a vulnerable tenant of minewho was getting worked up by a red flashing light on her meter.

I first called and was met with a rude member of the team who eventually hung up on me. However, Justin answered when I called back and was very helpful from the beginning. As soon as he asked for my meter number, I knew he cared to do his job accurately and hastily regarding the situation for my tenant. He checked everything thoroughly and I was satisfied with the service knowing I can call and eventually get the assistance needed when necessary. Thanks Justin!

24 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Most of metro meter agents are very…

Most of metro meter agents are very good but the service faqeeah gave it was exceptional she was very helpful and knowledgeable.Thanks for your help faqeeah👍👍👍👍

25 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Very happy with the prompt customer…

Very happy with the prompt customer service. I often need to contact them for meter info etc. and they always respond quickly. I recently spoke to Khabane who was very helpful in finding the solution to my issue.

24 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Just want to say a massive thank you to…

Just want to say a massive thank you to David today he has been so patient and understanding, he has helped me with everything i need. If he is not a supervisor or manager he should be he is a brilliant asset to Metro, again thank you David for your patience and understanding

18 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 1 stelle su 5

Absolutely disgusted in this company

Absolutely disgusted in this company . Landlord's us these companies because they are just as bad . Example buy electric from payment, pay by phone , Opayo by Elavon or PayPal get charged and fee so £20.00 won't give you that amount it'll give you say £17.00 after they take their fee . Also checkout the charge per kw (that'll interest you) . Once again the poor hardworking people are punished by a multi international company using outside customer service assistants. Disgusting how you get away it .

16 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Good morning Graham, many thanks for your review. I believe your frustrations have already been dealt with by our General Manager, if you still have further questions please feel free to contact him again.

Valutata 5 stelle su 5

I was having issue for the top up and I…

I was having issue for the top up and I did contacted help line so many times but finally I was connected to Justin he remained on the call to make sure I don’t get confused and with that it was really helpful thank you Justin! Really appreciate your help

12 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Got temper message on metro meter spoke…

Got temper message on metro meter spoke to customer service really helpful and guide me through really polite and professional manner thanks metro team 👍

11 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Valutata 5 stelle su 5

Ncumisa

My agent who delt with my request was quick polite and very helpful my agents was ncumisa very well pleased massive thank you to Ncumisa

11 aprile 2026
Non scritta su invito
Logo di Metro Prepaid

Risposta di Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più