Good and intelligent service from MATTHEW. Rare and pleasant where most service providers fob you off onto robots or idiots. I'm assuming you aren't a bot Matthew!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had some trouble topping up my meter with cash, but I contacted customer service and received a very quick reply from a customer service assistant named Dan, he put in a lot of effort to find me sev... Leggi di più
L'azienda ha risposto
Very satisfied with my experience with Metro Prepaid. KB was great, super efficient and solved my problem in less than 10 minutes and in a single phone call. Would definitely recommend!
L'azienda ha risposto
Great company, very responsive to register our meter, chat with Jade and got email from Dave at Helpdesk, they helped us to register and get started, well done guys and thank you to Metro
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Metro Prepaid helps landlords and tenants manage electricity usage, make and collect payments and reduce our carbon footprint with prepay electricity meters.
Informazioni di contatto
Regno Unito
- metroprepaid.co.uk
4,7
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Charne was professional
Charne was professional, kind and thorough
14 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Hello Dear CLODINE
Hello Dear CLODINE! You solved our issue with the electricity submetre. Thank you very much for your help!
Best Regards,
Amj
29 novembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Excellent help & assistance from…
Excellent help & assistance from Lukhanyo who patiently & professionally sorted out our problems. Thankyou
11 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Thank you Ncumisa
Thank you Ncumisa, for your help and simplifying matters.
11 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
I love Metro pre pay
I love Metro pre pay, they provide an excellent product & support & service is second to none, keep up the good work’
10 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Really helpful as a landlord I’d…
Really helpful as a landlord I’d recommend highly
5 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Great service
Great service , Agent Ally was really helpful resolve my issue within a min not gonna lie, thank you once again keep up the good work 🙏🏽
4 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Registration of a new meter
Today I spoke with Calvin to register a new meter, he was polite and efficient with my request.
4 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Great communication by agent Ally and…
Great communication by agent Ally and very helpful. Registration for the metro meters was very easy and all process was completed within 30 minutes. I very happy with agents response on all questions I asked. Big thanks ALLY👍
3 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Friendly and courteous service and…
Friendly and courteous service and follow up by David R
3 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Ally was excellent at the job and my…
Ally was excellent at the job and my electric top up sorted with a professional manner. Thank you ally
2 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
We contacted Metro Prepaid yesterday to…
We contacted Metro Prepaid yesterday to ask for a barcode. I spoke to Vernon and within minutes or even seconds received what I had asked for. It was exceptional service and I thank you very much.
Kind regards
Lorraine Ryan
1 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
They help in a very stressful situation…
They help in a very stressful situation and sorted my problem very quickly
2 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Was a very quick and easy fix with a…
Was a very quick and easy fix with a few messages and codes to put in David was very helpful and respectful on the phone
2 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Amazing service
Amazing service , Rodney was very helpful , and made everything so much easier.
1 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Fantastic Agent/ Customer service
Nosa was a very good agent, she guided us through and it made the explanation very clear to our questions.
1 dicembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
I’d like thanks Vernon for a great…
I’d like thanks Vernon for a great service I received today. Was very helpful and excellent and because of my experience today l give them five stars.
Thanks
30 novembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
I just moved to UK
I just moved to UK, I am not certain about prepaid process top up electricity thanks to the team who help me few just 2 minutes thanks a lot to Emmanuel T, there was other person, but can’t remember the name… many thanks to both of you
29 novembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
I am new metro prepaid and have been…
I am new metro prepaid and have been help by EMMANUEL. He help me out for set up and explain everything. I was impressed by his service.
Thank you
28 novembre 2025
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Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
Great customer service from David
Great customer service from David, we were given easy instructions how to top up our new electricity supply. Very pleased with everything.
27 novembre 2025
Non scritta su invito
Risposta di Metro Prepaid
Thanks for your positive review. Metro Prepaid works 24/7 to serve you.
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