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Valutata 1 stelle su 5

Teledoc's a waste of time. We use these services because we want to avoid the trip to the doctor, are perhaps even unable to make a trip to the doctor - due to disability, mobility issues, whatever -... Leggi di più

Valutata 1 stelle su 5

Have used um before had Jenny M as Doc she was great .well last time had nurse practitioner named Shelly Turk had terrible manners. I had to call back several times screwed up everything then tried t... Leggi di più

Valutata 5 stelle su 5

I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that po... Leggi di più

Valutata 1 stelle su 5

We used this service for my mother who was having shoulder and neck pain on Thanksgiving. When the doctor contacted us, they called instead of zoomed with us. The doctor was on the phone for maybe 3... Leggi di più

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare
  2. anche in
  3. Farmacia

Informazioni su MeMD

Informazioni fornite da varie fonti esterne

Pronounced Me – M – D, we're simplifying how people access healthcare.
MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care.
Think of it like a high-tech house call!

Informazioni di contatto

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TrustScore 2 su 5

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was skeptical about using this but…

I was skeptical about using this but I’m glad I did. It was easy to set up an account and once you submit for an appointment you receive a call within a few minutes. The doctor listened to what I said and the scripts were called in promptly.

28 gennaio 2020
Non scritta su invito
Valutata 1 stelle su 5

After I talked with the Dr

After I talked with the Dr, he ordered me Tamiflu and by the time they had it ready it was too late, waste of money

28 gennaio 2020
Non scritta su invito
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Risposta di MeMD

Hello Nana,

We appreciate you taking the time to voice your concerns about the service you received. We sincerely apologize that we did not meet your expectations. Typically, if a provider deems them medically necessary, prescriptions are sent over immediately after the consultation is finished and the patient is able to pick it up at their local pharmacy within an hour.

Given the opportunity, we'd like to review your case. Please email us at patientrelations@memd.me so a manager can follow-up with you.

Thank you, we look forward to hearing from you.

Valutata 1 stelle su 5

They charged me $67 to tell me I needed…

They charged me $67 to tell me I needed to go to the doctor and I still had to pay for a doctor visit.

22 gennaio 2020
Non scritta su invito
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Risposta di MeMD

Hi Melissa,

Thank you for bringing this situation to our attention and we apologize for the experience you had. We aim to uphold the highest standards of care and patient service. If there are symptoms that would be better treated in person, for the safety of our patients, the provider will recommend they be seen in person for a full evaluation.

Given the opportunity, we'd like to look further into your case so we can learn more about what happened and try to make things right. Please email us at patientrelations@memd.me so that a manager can follow-up with you. We look forward to hearing from you!

Valutata 1 stelle su 5

Worst experience ever

Let me begin by saying, I have used MeMD many times and always had a wonderful experience. But I will NEVER use them again. I had been sick for 2 months with a respiratory, sinus infection, and now my ears were hurting w/a high pitched sound “ringing.” I would breathe out hard and you could hear the bronchitis. The Dr would not listen to what I was telling him and was very arrogant and not concerned. He told me to take MucinexD and use a saline spray in my nose. I told him I had been doing that for 2 months and it wasn’t helping. I asked him to call me in an antibiotic and because I had tried one in November, he refused. He actually hung up on me when I told him the MucinexD wasn’t helping. (I’m the type I don’t go to the Dr unless I’ve tried everything else).

Later that week I went to the Urgent care in the city I live and I had a severe ear infection with the fluid bulging on my ears causing that constant high pitch sound. I had a fever, sinus infection and a “barking cough.” The dr gave me an antibiotic shot, steroid shot, round of antibiotics, and something for the bronchitis.

I wouldn’t treat an animal the way the Dr at MEMD treated me and I would NEVER let him treat me for anything as a patient in an office. It was a total waste of money and I could’ve ended up in the hospital. I basically just called and they stole my $67 and didn’t care.

22 gennaio 2020
Non scritta su invito
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Risposta di MeMD

Hello,

We appreciate you taking the time to voice your concerns about the service you received. We sincerely apologize that we did not meet your expectations. We want to assure you that we take these concerns very seriously, and this is not the member/patient experience we strive for.

Given the opportunity, we'd like to review your case. Please email us at patientrelations@memd.me so a manager can follow-up with you.
Thank you, we look forward to hearing from you.

Valutata 5 stelle su 5

I was traveling to NY from Phoenix and MeMD came to the Rescue!

I was traveling to NY from Phoenix and knew I needed an urgent care to help me with pink eye I got from my husband. I knew it would be worse by the time I got to NY if I didn't get medical treatment. MeMD was the answer. I never used the service before but before my flight took off I had a Dr.on the phone looking at my photos and verifying a few things. Next thing I know, my prescription was being filled and would be ready for pick up in NY at a 24 hr. CVS. So easy and so convenient when you are in need of medical attention.

22 gennaio 2020
Non scritta su invito
Valutata 1 stelle su 5

Paid $60 for them to tell me to take…

Paid $60 for them to tell me to take mucinex, which I had already tried so went to the walk in and got an antibiotic, spent more money but finally got better. They suck

22 gennaio 2020
Non scritta su invito
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Risposta di MeMD

Hello,

We apologize if our service did not meet your expectations, and appreciate your taking the time to share your feedback. We aim to consistently deliver a top-notch patient experience while providing convenient access to safe and quality care.

Given the opportunity, we'd like to learn more. Please email us at patientrelations@memd.me so that a manager can look into the details of your case.

Valutata 5 stelle su 5

AWESOME!!!

I would most definitely recommend MeMD. It was the best $68 I have ever spent. The doctor called back in a timely fashion and was very nice/helpful. Will use again, if needed. This is top notch healthcare from the comfort of your home. Who wants to have to leave the house & travel to the doctors office while sick?!

22 gennaio 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

Excellent. Incredible service. Made my life so much easier and healthier. Thank you!

22 gennaio 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible so called doctor said it was…

Terrible so called doctor said it was just a cold meanwhile next day went to a real doctor i had an obvious Infection was given antibiotics. The so called doctor at this place barely spoke English i told him to let me speak to Jennifer who actually knows how to pratice medicine him and the company wouldn't and basically wasted my time luckily enough I went to doctor next day and didnt take the terrible advice given to me. I will never use this service again after 4 years of using the company because of the company has terrible customer service and that doctor was a waste of time and money.

24 dicembre 2019
Non scritta su invito
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Risposta di MeMD

Hi Anthony,

We appreciate you bringing this to our attention. We aim to consistently provide top-notch service and convenient access to safe, quality care. We regret to learn that you are disappointed with the way your case was handled, and offer our sincere apologies.

Please contact us at patientrelations@memd.me so a manager may further assist you.

Valutata 5 stelle su 5

So convenient when you are on a tight…

So convenient when you are on a tight schedule and can't get into the doctor or you have to wait in room for 2 hours. I talked to nurse, the doctor and my prescription called in within a half hour both time i used them and they are cheaper than little clinic and urgent care. I would recommend to all my friends and family.

20 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

I had been quite sick for days...then I called memd.com

I had been quite sick for days, unable to get out of bed, eat, sleep or even get to a dr. I had used memd.com for a prescription when my PCP was out of town. This was my first venture into concierge medicine. I felt it was my only option, as my husband was insistent I get a professional opinion. He agreed to memd.com, because concierge medicine is covered under our insurance in 2020. The process was simple, the physician was skilled and the diagnosis was prompt and accurate. A script was sent to my pharmacy immediately, picked up by my husband and I was on my way to wholeness and health. The cost was less than minute clinic, urgent care or the ER. This is the face of medicine today, and I think it is wonderful and life-changing. I embrace it 100%. We used the service again with our son 2 days later, resulting in the same marvelous results. I am recommending memd.com to everyone I know!

18 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

$25 for a 10 second call

$25 for a 10 second call. Doctor did not take me seriously and advised me to obtain an OTC medication.

18 dicembre 2019
Non scritta su invito
Logo di MeMD

Risposta di MeMD

Hello Michael,

We apologize if our service did not meet your expectations, and appreciate that you took the time to share your feedback. We aim to consistently deliver a top-notch patient experience while providing convenient access to safe and quality care.

Given the opportunity, we'd like to learn more. Please email us at patientrelations@memd.me so that a manager can look into the details of your case.

Valutata 1 stelle su 5

I called in for a refill

I called in for a refill, which I do once a year to keep my $125 copay down... I have always gotten a 90 day refill. Not this time, it’s only BP medicine.... will not be using MeMD again.

16 dicembre 2019
Non scritta su invito
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Risposta di MeMD

Hello Krystle,

We're sorry that the quantity of medication prescribed was not what you had expected. MeMD does not guarantee that medication, including specific requested dosage/quantity, as all medications are written at the provider's discretion. To learn more about MeMD's Prescription Policy, please visit us on our website at https://www.memd.net/prescription-policy

We understand your disappointment and apologize for any inconvenience this may have caused. If you have any questions or would like to discuss your experience further, please send us an email at patientrelations@memd.me so that a manager may further assist you. Thank you!

Valutata 5 stelle su 5

I Love MeMD

1. I love MeMD because I don’t have to wait in long lines at the ER or urgent care centers.
2.The price is cost efficient
3. I can be seen by video chat or audio chat from a licensed physician and medical professional in my area!
4. And, what I really like about MeMD is that the doctor was very caring and concerned about what my symptoms were (nausea) after which he was able to prescribe the right medication, that I needed at pharmacy close by that made me feel 100% better after taking them as directed!

I’m definitely going to tell others about MeMD

15 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

I told all my friends immediately after…

I told all my friends immediately after talking to the doctor of how easy and wonderful it was to not have to sit in a waiting room full of people with the flu just to treat my sinus infection!
I will always call first!

15 dicembre 2019
Non scritta su invito
Valutata 2 stelle su 5

As with the status quo of most doctor…

As with the status quo of most doctor offices.. They are usually running you in and out like a herd of cattle not really taking the time to show care or time to diagnose for that matter.. They take one symptom and run with it not interested in anything else

3 dicembre 2019
Non scritta su invito
Logo di MeMD

Risposta di MeMD

Hi Rodney,

Thank you for your post. We aim to uphold the highest standards of patient service and regret to learn that this was not your experience.

Given the opportunity, we'd like to find out more about what happened with your case and see if we can make things right. Please email us at patientrelations@memd.me so that a manager may further assist you. Thank you!

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