MemberDeals Recensioni 

1715
TrustScore 3.5 su 5

3,6

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Valutata 5 stelle su 5

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Went here to get a deal on the water park at American dream mall. We wanted tickets with an add on cabana. Could only get the tickets… no fast pass option or any other add ons and can’t add on anythin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love that GovX is available to provide discounts to veterans like me and public servants. I've used GovX a few times to purchase Washington Nationals tickets.

L'azienda ha risposto

Valutata 5 stelle su 5

Finding stays that are about 5 days long and near the airport. When you first get there and settle in is great. I think militaryfares does a good job with their discounts, especially packages.When it... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(1715)

297 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This company is doing everything right!

This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!

20 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

We appreciate you and hope you have a excellent time at the park. Thank you and enjoy!

Valutata 1 stelle su 5

The hotel I selected was quoted at 128…

The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.

18 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

We’re sorry to hear about your experience and appreciate you sharing this feedback. Hotel availability can change quickly, and room inventory may sell out in real time, which can sometimes result in different options or pricing at checkout.
Additionally, taxes and certain fees are required by law and are calculated at the final stage based on the full booking details.
We’d like the opportunity to review your booking and address your concerns. Please provide your order number or give us a call so we can look into this further and assist you directly.

Valutata 1 stelle su 5

Poor customer service

I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.

I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.

At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.

The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.

I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.

16 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.

Valutata 2 stelle su 5

I felt the bait and switch

I felt the bait and switch. the price was 20 buck less and wouldnt go through. Refreshed the page and they bumped the price!

16 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

Please provide us an order number and we will look into your concern.

Valutata 1 stelle su 5

It’s not clear until after purchase…

It’s not clear until after purchase that the ticket has to be used by the same person

14 giugno 2026
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Risposta di MemberDeals

Ticket usage requirements can vary depending on the specific product and provider. In some cases, tickets may be non-transferable and required to be used by the original guest, which may not always be fully clear until after purchase.
If you could please provide your order number, we’d be happy to review the details of your booking and confirm the applicable terms.
We look forward to assisting you further.

Valutata 1 stelle su 5

Definitely got up charged by hundreds…

Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already purchased it and then they still charge you a cancellation fee.

14 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

Pricing for travel products can vary based on availability, timing, and supplier rates at the time of booking. We understand how frustrating it can feel to see differences when comparing options after purchase.
Additionally, changes or cancellations are subject to the terms and conditions set at the time of booking, which may include applicable fees. That said, we’d be happy to review your reservation in more detail.
Please provide your order number, and our team will take a closer look to ensure everything was processed correctly and see what options may be available.

Valutata 1 stelle su 5

The website couldn't process my…

The website couldn't process my payment, so I had to use the cumbersome PayPal method.

12 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

Thank you for your feedback, and we’re sorry to hear about the difficulty you experienced during checkout.
Payment processing can occasionally vary depending on the payment method or system response at the time. We understand that having to switch to PayPal may not have been the most convenient option.
Please feel free to call us so we can assist you directly and help ensure a smoother experience moving forward. Our team will be happy to review what happened and address any concerns.
We appreciate your feedback and look forward to assisting you.

Valutata 5 stelle su 5

Quick and painless

The process wasn't only very easy but he prices was better.

12 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Valutata 1 stelle su 5

Unable to use a T-Mobile Promotional…

Unable to use a T-Mobile Promotional Credit Card on the Freakin T Mobile app. Really!!!

11 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

We understand how frustrating it can be when a payment method, such as a promotional credit card, is not accepted as expected during checkout. In some cases, certain payment types may have restrictions depending on the platform or provider.
Please give us a call so we can look into this further with you and assist in finding a solution. Our team will be happy to help clarify what options are available.
We appreciate you bringing this to our attention and look forward to assisting you.

Valutata 5 stelle su 5

Easy

Easy, reasonable, and quick

11 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Valutata 1 stelle su 5

Warning: AAA MemberDeals Was More Expensive Than Buying Direct

I purchased Dollywood tickets through AAA MemberDeals because I assumed AAA members were getting a discounted rate. After purchasing, I discovered the exact same tickets were nearly $50 cheaper directly through Dollywood.

What disappointed me most was spending over an hour on the phone with customer service only to be told nothing could be done. No adjustment, no accommodation, and no concern that a member paid more through AAA than through the attraction itself.

My advice: always compare AAA MemberDeals prices with the vendor's website before purchasing. Don't assume a AAA deal is the best deal.

Very disappointing experience and not what I expected from a company that promotes member savings.

11 giugno 2026
Non scritta su invito
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Risposta di MemberDeals

We understand how disappointing it can be to find a price difference after purchase. Pricing for tickets can vary based on timing, availability, and supplier rates, and in some cases, direct suppliers may run promotions that differ from third-party offerings.
We also apologize for any frustration caused during your interaction with customer service. While adjustments are subject to the terms and conditions at the time of booking, we always want to ensure your concerns are properly reviewed.
Please feel free to call us or provide your order number, and we would be happy to take a closer look at your purchase and compare pricing details to see what options may be available.
We appreciate your feedback and hope to have the opportunity to assist you again.

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