It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Went here to get a deal on the water park at American dream mall. We wanted tickets with an add on cabana. Could only get the tickets… no fast pass option or any other add ons and can’t add on anythin... Leggi di più
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I love that GovX is available to provide discounts to veterans like me and public servants. I've used GovX a few times to purchase Washington Nationals tickets.
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Finding stays that are about 5 days long and near the airport. When you first get there and settle in is great. I think militaryfares does a good job with their discounts, especially packages.When it... Leggi di più
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MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Informazioni di contatto
Stati Uniti
- memberdeals.com
3,6
Nella media
2K recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Always a Great Experience
Every time I order a car from Govx.com, I always received the best service.
5 aprile 2026
Non scritta su invito
Risposta di MemberDeals
We appreciate the feedback. Enjoy all the great deals. Thank you.
Absolutely love the discounts, however…
Absolutely love the discounts. Saves us a lot of money. However the website doesn’t work well on the phone apparently. Every time I go to the next screen, it malfunctions and I have to submit all the info such as billing information, all over again.
5 aprile 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for the kind feedback—we’re glad to hear you’re enjoying the discounts and that they’ve been a great value for you.
We’re sorry for the frustration you experienced when using the site on your phone. While mobile performance can vary depending on device and browser settings, we understand how inconvenient it is to have to re‑enter information during checkout.
If this happens again, we recommend reaching out to our support team so we can assist in real time or help complete the booking another way. We also encourage using a desktop or laptop when possible for a smoother experience.
We appreciate you sharing your feedback, as it helps us continue improving the member experience.
Misleading total cost of hotel room
I am not happy with the fact that on the page it gives a total that says includes fees but then after you book a room suddenly there is an additional charge for taxes. To me this is very misleading. It makes you think that taxes and fees are included but then surprise you with taxes after you already pay. At no point did it show the actual total until I had paid. Super misleading on the price.
3 aprile 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for taking the time to share your concerns. We understand why this experience felt frustrating and how important clear, upfront pricing is when booking travel.
All applicable taxes and fees are displayed during checkout before payment is submitted, including prior to accepting the terms and entering payment information. Prices shown earlier in the shopping flow reflect the base rate provided by the hotel supplier, with final totals—including taxes—calculated and confirmed during checkout.
That said, we recognize how the transition from an estimated total to a finalized total can feel confusing, and we regret that this was not as clear as it should have been during your booking experience. Your feedback is valuable and helps us identify where clarity can be improved.
We would welcome the opportunity to review your specific order and walk through what was displayed at each step. Please feel free to contact our support team directly or provide your order number, and we’ll be happy to assist further.
Members deals won't refund my hotel…
Members Deals has refused to issue a refund for my hotel booking, even though I have written confirmation from the hotel approving a full refund. I’ve spent several weeks working with their customer service, and each time I meet their requirements, they respond by asking for more documentation.
They have now come back again stating they will not issue the refund. This has been extremely frustrating and feels more like unnecessary delays than a genuine effort to resolve the issue.
Based on this experience, I will not be using this service again and would caution others before booking through them.
3 aprile 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for bringing this to our attention. We understand how frustrating this experience has been and appreciate you taking the time to share your concerns.
To allow us to review this matter in detail, we ask that you please provide your order number or contact our team directly and request to speak with a manager. A manager can review the documentation you’ve received and follow up with the supplier regarding the refund decision.
Please note that while we work to advocate on your behalf, refunds must ultimately be processed and approved by the hotel or supplier, as they control the authorization. That said, we would welcome the opportunity to review all information provided and confirm whether any additional options may be available.
We appreciate the opportunity to look further into this for you.
Long Wait to Receive Vouchers
Check out process was easy, but there has been an ongoing multiple hour delay in waiting to receive my ticket vouchers
2 aprile 2026
Non scritta su invito
Risposta di MemberDeals
Please call us if you need any assistance—we’re happy to help. While the checkout process was quick and easy, we understand there has been a delay of several hours in receiving your ticket vouchers. We apologize for the inconvenience and want to ensure this is resolved as quickly as possible.
The process was not always clear
The process was not always clear. I called the (844) 814-1416 number and the Customer Service representative was difficult to understand and he had to refer to other materials during our conversation. This made the situation confusing.
28 marzo 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for sharing this feedback. We’re sorry to hear that the process felt unclear and that your phone experience added to the confusion. We understand how important clear communication is, especially when resolving questions or concerns, and we regret that this interaction did not meet that expectation. Your comments have been shared internally so we can continue to improve the clarity of our processes and the support experience we provide.
Hidden fees (taxes) after payment
Be careful if you're paying from anywhere outside the USA. There were hidden fees (taxes which were not listed) that appeared only after I submitted the purchase using a Canadian credit card. In a previous purchase, I used an American credit card, and the purchase did not have the hidden taxes. It would have been cheaper to buy tickets through Ticketmaster had I known.
26 marzo 2026
Non scritta su invito
Risposta di MemberDeals
We apologize for any confusion. All charges on our site are processed in U.S. dollars, and applicable taxes and fees are clearly displayed prior to checkout. The total amount shown before completing the purchase is the final amount charged by us.
If you are paying with a card issued outside of the U.S., additional charges may appear on your statement due to currency conversion or foreign transaction fees applied by your bank or card issuer, which are outside of our control.
We would be happy to review the booking details with you and answer any questions. Please contact us directly so we can go over everything together.
The booking processes are too complicated!!
The booking processes are too complicated than necessary! it took a long time to complete! Very Bad experience! Please tell the management to simplify and streamline the booking procedures and provide a better user service!
24 marzo 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for sharing your feedback—we truly appreciate you taking the time to let us know about your experience. We’re very sorry to hear that the booking process felt complicated and took longer than expected, and we understand how frustrating that can be.
While many customers find the booking process easy to use, we recognize that issues can occasionally arise. If you ever run into difficulties, our customer service team is always available to assist and help complete the booking more smoothly. We encourage you to call us so we can support you in real time.
Your comments are important to us, and we do take this type of feedback seriously as we continue working to improve and streamline the experience. Thank you again for bringing this to our attention—we truly value your input.
Stay away from this company!
Stay away from this company!! They advertise a price with ALL fees included then they add an astronomical ’tax’ when they charge your card. They told us the charge would be $2520.00 with ALL fees included, then charged $2990.12. I immediately noticed when I received the email confirmation just a few minutes after booking but of course you had to cancel by hours before I even booked the reservation to not be charged the full charge. It made no sense and they are very tricky so buyer beware!
Search them and you will be able to see the number of people that were tricked by their false advertisements. Every review site and the BBB speaks for itself. If you have to add your tax then why not have that in the price that says ALL fees included. Theres a reason they don’t want to list it in the price. Vet tix should be aware of who they have advertised on their site.
20 marzo 2026
Non scritta su invito
Risposta di MemberDeals
We apologize for any confusion regarding pricing. Taxes are required by law and are disclosed before payment is submitted and before agreeing to the terms of sale. There are no charges added after checkout.
While quoted prices may reflect the base cost, applicable taxes are calculated and displayed prior to finalizing the purchase, allowing customers to review the full total before completing the transaction. The confirmation email simply reflects the total that was already presented and approved at checkout.
We understand pricing transparency is important and encourage all customers to carefully review the full breakdown shown before submitting payment.
Risposta di MemberDeals
We appreciate the feedback. Thank you and enjoy!
Risposta di MemberDeals
We appreciate the feedback. Thank you and enjoy!
Risposta di MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Pro and Con about MemberDeals
Pro and Con about MemberDeals.
Pro: Exceptional Deals in regards to trip bookings.
Con & Needs Big Improvements: Calling agents to make changes or cancellation. I called the Member Deals Hotline to make some changes. I have to wait 2 Hours on a WEEKDAY & still no answer from the Members Deal Agents to help me make the changes. I am now trying to contact the Member Deals Agents via the email they provided. Please have your agents respond to us customers in a timely manner.
I dropped the score to a 2/5 because of this situation of when I called Members Deal to help me make some changes to my booked trips, no agents pick up the phone & I am willing to sit with my phone on speaker to listen for the entire day until any agents pick up. I could drop my score to 1/5, but decided to give 2/5 because Member Deals do have exceptional trip deals.
Therefore, please fix the issue of having your agents QUICKLY respond to us customers especially when we customers are trying to call your Customer Support Department for things like changing our trip or cancellations.
16 marzo 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced when trying to reach our Member Deals support team, and we understand how frustrating it can be when you’re calling to make changes or cancellations and are unable to connect with an agent in a timely manner.
We’d like the opportunity to look into this further. Please reach out to us directly and provide your order number, so we can review your booking and check the call history and support interactions associated with your account.
We appreciate you acknowledging the value of the deals offered through Member Deals, and your comments regarding response times have been noted and shared with the appropriate teams for review and improvement.
Once we have your order details, we’ll be happy to investigate and follow up accordingly.
Great deals and easy checkout!
9 marzo 2026
Non scritta su invito
Risposta di MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
Easy to work thru the website
Easy to work thru the website. Has some pretty good deals.
8 marzo 2026
Non scritta su invito
Risposta di MemberDeals
We appreciate the feedback. Thank you and enjoy.
Good price but you didn’t mention the…
Good price but you didn’t mention the 20% taxes on the order.
7 marzo 2026
Non scritta su invito
Risposta di MemberDeals
Thank you for your feedback. We’re glad you found value in the price, and we understand your concern regarding taxes and fees.
Taxes and fees are determined by the supplier and applicable local requirements and are reflected in the total price shown at checkout before purchase is completed. That said, we’re always happy to walk through a full breakdown of your order and explain how those amounts were calculated.
Please feel free to give us a call, and our team will be glad to review the details with you.
Ordered AMC 4-pack tickets
Ordered AMC 4-pack tickets - process of ordering was super easy, clear, and efficient. And the discount of the tix was AWESOME!
5 marzo 2026
Non scritta su invito
Risposta di MemberDeals
Enjoy the movie and thank you so much for your feedback. We appreciate the review and your business.
I booked on the wrong date & called to…
I booked on the wrong date & called to change the dates! I don’t know if there was a glitch or what when making the reservations. They refused my request!!! That there was NO WAY to make changes! GOVX PRIDES THEMSELVES ON THE BEST customer service! But they’re not willing to help correct a mistake. NOTE TO SELF….BEWARE IN MAKING RESERVATIONS THROUGH THIS!!!
2 marzo 2026
Non scritta su invito
Risposta di MemberDeals
We understand how frustrating this experience must have been, and we truly appreciate you taking the time to share your feedback.
When a booking is marked as non‑refundable, our ability to make changes is unfortunately limited. In these cases, all we can do is reach out to the hotel or supplier on the guest’s behalf to request a date change or refund approval. While we always advocate for our guests, the final decision rests with the hotel or supplier, and in this instance, they declined the request.
We recognize that mistakes can happen during the booking process, and we genuinely regret that an exception could not be made despite our efforts. Providing strong customer service is very important to us, and while we are not always able to override supplier policies, we do take this feedback seriously.
The experience was quick and simple
The experience was quick and simple. Thanks for the tip on how to manage the site.
28 febbraio 2026
Non scritta su invito
Risposta di MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Hidden taxes
Being a teacher is a tough and thankless job. I work at least 60 hours a week, don't usually get dinner till after 8 pm, bed around 11 pm, and back at it at 5:30 am. I'm tired, overworked, and stressed. Don't get me wrong, I love my job, but it is just exhausting. So when I found out I could get "member deals" with my NEA membership, I was super excited. The deals were better than anywhere else I researched. I was happy knowing I could treat my family to a great vacation on a limited income. I saw the fees on the checkout page and thought it was taxes and fees, imagine my shock when I got all our information in and went to the "final" checkout page. The taxes were insane! It was like paying for another ticket! It bothered me that I couldn't see that charge until the very end. ALL of the fees AND taxes should be shown upfront. After all of that, I maybe saved $20 from what I could buy the tickets on Citypass for, in fact, at one point Citypass tickets were cheaper than your so called discount. I am very disappointed with the whole thing. Don't say you are giving teachers a great discount, when in reality it is not that great. It would be nice if just once a company actually gave overworked, underpaid teachers a real discount. I had a very similar experience with my cell phone carrier, and now I'm actually paying more on the "teacher discount" plan than if I would have been on a "regular" plan. It is quite sad that teachers are so underappreciated. I thought I had actually found a real teacher discount this time. Wrong again.
28 febbraio 2026
Non scritta su invito
Risposta di MemberDeals
We sincerely apologize for the frustration and disappointment this experience caused, and we truly appreciate you taking the time to share your perspective.
First and foremost, we want to acknowledge how demanding and often thankless teaching can be.
Regarding the pricing, by law we are required to charge applicable taxes and certain mandatory fees set by the venue or attraction. While we strive to be as transparent as possible, some taxes and fees are calculated based on final selections and are only finalized at the last step of checkout. We understand how frustrating that can feel, and we appreciate your feedback on wanting that information surfaced earlier in the process.
Many members do find meaningful savings through our platform, and we’re proud that thousands of educators and members regularly praise us for helping them save. That said, we understand that savings can vary depending on timing, availability, and promotions offered elsewhere, and we never want anyone to feel misled.
If you’re ever open to it in the future, we encourage you to give us a call. One of our agents would be happy to personally walk through options with you, compare pricing, and help find the best possible deal for your needs before you purchase. We truly want our member benefits to feel valuable and worthwhile—especially for educators.
Thank you again for your honesty and for the important work you do every day. We genuinely wish you and your family the best.
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