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Scopri cosa dicono le persone

Valutata 5 stelle su 5

There was nothing in stock of what I wanted but was constructed a starter pack close to my budget. Amazing customer service—Big smiles, patience, and flexibility! I first wanted a Squire Sonic pack in... Leggi di più

Valutata 5 stelle su 5

A Mandurah boy with ADHD and dyslexia shows a fledgling ability as a guitarist yet his family are unable to afford to buy him a guitar on which to practice. Through a charity Mega Music stepped in an... Leggi di più

Valutata 5 stelle su 5

Staff friendly on phone understood exactly what you were asking. Posted microphones so quickly, Due to a factory mistake one box had to be replaced. I was under pressure as needed for function. M... Leggi di più

Valutata 5 stelle su 5

I have been using Mega Music - Myaree as my go to for all of my music needs for over 10 years. I have felt welcome from the day I stepped inside. - Drum Department - Hi Tech - Lighting - Live... Leggi di più

Dettagli dell'azienda

  1. Negozio di strumenti musicali
  2. anche in
  3. Laboratorio per la riparazione di strumenti musicali
  4. Negozio di chitarre
  5. Negozio di pianoforti
  6. Negozio di strumenti a percussione

Scritti dall'azienda

Welcome to Mega Music. Perth's largest locally owned and operated Music Store. We sell all things Guitars, Drums, Keyboards, Music Production, Live Sound and Stage/DJ Lighting. Our services also include guitar servicing, set-up and restringing, drum reskinning and tuning, Audio Installations for Churches, Schools, corporate and live venues, and we have a Music Academy at which you or your little ones can take guitar, drum, keyboard, vocal lessons and more. Our online store means you can also purchase what you need, wherever you're located. Our experienced staff, who are all working musicians, are always happy to advise you on your musical instrument choices and help you find the right instrument, the first time.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(5088)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

poor customer service staff seemed unwilling to make an effort but I still purchased the product I wanted and Am happy with it

I tried out a CT s400 at Myaree and was given a quote, I phoned the next day and said I wanted it, it was in stock Malaga they could get it in by Thursday if I paid a deposit. I didn't want to put it on my credit card as I had cash, I would pay the full amount when I picked it up, he told me this was against normal practice but thought he could do it.When I phoned on Thursday my guy was not available so I spoke to someone else who told me no it hadn't been transferred because I hadn't paid the deposit. It seemed to me that I could have been told it wasn't coming at least, but anyway it didn't seem to me I was asking for anything difficult.
I was going to get on my high horse and tell you to shove it but your price was still the best, so I went to Malaga where I had no trouble.

15 febbraio 2025
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Risposta di Mega Music

Updated:
Hi James,

Thank you for taking the time to give us more information on your experience. As the staff informed you at the time, we are unfortunately unable to transfer items between the store without a deposit. Our sincere apologies if our staff didn't make this clear to you. We are glad to hear that you're happy with the price on your keyboard, and the service you received at our Wangara store.
Sincerely
The Mega Music Team

Valutata 5 stelle su 5

Very Satisfied...Highly Recommend

I have been using Mega Music - Myaree as my go to for all of my music needs for over 10 years. I have felt welcome from the day I stepped inside.
- Drum Department
- Hi Tech
- Lighting
- Live Audio
- Studio Gear
- Orchestral
They are an extension of a huge Perth-Music community collective that for me makes being a musician spiritually rewarding. There is a service level here that appeals to this old boy.

7 febbraio 2025
Valutata 1 stelle su 5

2 weeks since ordering & still haven’t…

2 weeks since ordering & still haven’t received my item. Been told it’ll be early to middle next month(1 month since ordering) before it arrives despite the website saying they had stock in the warehouse. Unlikely to order online again from Mega Music.

13 febbraio 2025
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Risposta di Mega Music

Hi Sean,

Thank you for taking the time to leave us feedback on your experience with us. Unfortunately we received a shipment of stock from our supplier that was not up to our standard for sale. We're sincerely sorry for inadequate communication and that you had to wait for suitable replacement stock to arrive. We hope you are enjoying your item and hope we are able to help you in the future.
The Mega Music Team

Valutata 5 stelle su 5

Got a great price for my pedal

Got a great price for my pedal, and I came in unannounced to pick it up, and the staff went out of their way to find it and ensure that I could leave the store with it with as little drama as possible. Couldn't be more impressed.

11 febbraio 2025
Valutata 2 stelle su 5

Very unorganised bunch

Rocked up to pick up the item and they couldn't find it. Standing around for ages along with another customer who had similar issues. Ended up taking another item so I didn't have to come back. This isn't the first time either unfortunately.
The have lost me as a customer.

11 febbraio 2025
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Risposta di Mega Music

Hi Brett,

Thank you for taking the time to leave us a review. We're sincerely sorry that we were unable to find your item in a timely manner when you arrived at the store. We do hope you're enjoying the footstool, and that we can make this up to you in the future.
Sincerely
The Mega Music Team

Valutata 2 stelle su 5

I put my amp in for repairs last year

I put my amp in for repairs last year - no one called me to outilne order of cost of repairs, or that it was complete. When I called in this year to see what had happened turns out it was already fixed and the cost was over $600.

8 febbraio 2025
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Risposta di Mega Music

Hi Kevin,

Thank you for bringing this to our attention. We can see that your amp required substantial work to return it to working condition. We are sincerely sorry that our 3rd party repairer failed to communicate the cost of the repair to you before proceeding with the work. We will address this matter with the repairer to prevent a reoccurrence.
Sincerely
The Mega Music Team

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