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Scopri cosa dicono le persone

Valutata 5 stelle su 5

There was nothing in stock of what I wanted but was constructed a starter pack close to my budget. Amazing customer service—Big smiles, patience, and flexibility! I first wanted a Squire Sonic pack in... Leggi di più

Valutata 5 stelle su 5

A Mandurah boy with ADHD and dyslexia shows a fledgling ability as a guitarist yet his family are unable to afford to buy him a guitar on which to practice. Through a charity Mega Music stepped in an... Leggi di più

Valutata 5 stelle su 5

Staff friendly on phone understood exactly what you were asking. Posted microphones so quickly, Due to a factory mistake one box had to be replaced. I was under pressure as needed for function. M... Leggi di più

Valutata 5 stelle su 5

I have been using Mega Music - Myaree as my go to for all of my music needs for over 10 years. I have felt welcome from the day I stepped inside. - Drum Department - Hi Tech - Lighting - Live... Leggi di più

Dettagli dell'azienda

  1. Negozio di strumenti musicali
  2. anche in
  3. Laboratorio per la riparazione di strumenti musicali
  4. Negozio di chitarre
  5. Negozio di pianoforti
  6. Negozio di strumenti a percussione

Scritti dall'azienda

Welcome to Mega Music. Perth's largest locally owned and operated Music Store. We sell all things Guitars, Drums, Keyboards, Music Production, Live Sound and Stage/DJ Lighting. Our services also include guitar servicing, set-up and restringing, drum reskinning and tuning, Audio Installations for Churches, Schools, corporate and live venues, and we have a Music Academy at which you or your little ones can take guitar, drum, keyboard, vocal lessons and more. Our online store means you can also purchase what you need, wherever you're located. Our experienced staff, who are all working musicians, are always happy to advise you on your musical instrument choices and help you find the right instrument, the first time.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(5088)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staff took my order over the phone…

The staff took my order over the phone and they were knowledgeable and helpful. The staff contacted me as soon as my products had arrived, to organise for my collection and payment in full minus a small deposit I had already paid. When I went into the store, the staff were super helpful. I wanted some other products I knew were in stock from their website. I gave the staff a list of items I had written down from my investigation of their website and the products were gathered up efficiently. I left Mega Music feeling like a very valued customer and I would definitely go back to the store, even though it is an hour drive from my residence. I would and will be recommending Mega Music to my friends.
Thank you for an amazing experience team.

6 marzo 2025
Valutata 5 stelle su 5

The ONLY music shop.

These guys are the best. Been going to Megas for 25 years. Recently they helped me out with an issue, and I ended up with one of the best guitars I have ever owned. Thanks guys. Customer for life here.

15 marzo 2025
Non scritta su invito
Valutata 3 stelle su 5

Bad experience

I ordered two sets of wireless microphones in December. After much waiting, I got one set at the end of January and realised that it was the wrong product. Then, the shop said they would deliver the correct set at the end of February. Again, in early March, when I called, they said they had received only one set. I am still waiting for another set after making the order in December. The best part is that no one will call to inform me whether it is coming or not.

1 marzo 2025
Valutata 1 stelle su 5

Followed advice from online customer…

Followed advice from online customer support. Received ready for collection notice - at Myaree.
I sent the following via email:
Good morning,

Order Date: 20/02/2025
As part of this order, I enquired about collecting my purchase, from your Wangara store.

Advised of the pick-up selection portion, as part of the order process, to direct this purchase to, I indicated Wangara.

No reference of this action appears on order and invoice documents. There is, however, a response to my initial enquiry which demonstrates my collection request. 

My grand-daughter requires this recorder in time for her music session this Wednesday. She is a student of St James' Anglican School, Alkimos.

Travel to Myaree is impractical - in terms of distance and other commitments I have.

Is it possible to deliver my order to your Wangara store on Tuesday before 1.30pm?

I look forward to receiving your response.

Thank you,

Jonathan Joyce.

To date, I have received neither an acknowledgement or response.
Subsequently, I have purchased the required recorder from another vendor.

On 20/02/2025 12:09, Support wrote:

##- Please type your reply above this line -##
Thank you for contacting Mega Music.

Your enquiry (number 139242) has been received and is being reviewed by our sales staff.

If you wish to add additional information, you can reply to this email.

This email is a service from Mega Music. Delivered by Zendesk
[G6LKZ0-3MNN3]

20 febbraio 2025
Logo di Mega Music

Risposta di Mega Music

Hi Jonathan,
Thank you for taking the time to leave us a review. We're sincerely sorry to hear that our service fell short this time, this is not the level of service we strive for. We have addressed this with our online staff to ensure this doesn't happen again. Please accept our apologies and we hope your granddaughter is enjoying the item you purchased.
The Mega Music Team

Valutata 4 stelle su 5

Some doubts about online ordering

Have brought about $10000 worth of gear from mm over the last few years and am generally happy with the service. My last order was online for a new ibanez guitar, case and strap. I paid online and was notified that it was ready for pickup. When i got there, the case and strap were not available so had to spend a further $120. Not very impressed with that and no discount that i could see even though my previous purchases include a roland fantom 8 88 valued at nearly $6000.

27 febbraio 2025
Valutata 1 stelle su 5

Ordered speaker cover December 4 2024

Ordered speaker cover December 4 2024 . Hasn’t arrived yet

4 dicembre 2024
Logo di Mega Music

Risposta di Mega Music

Hi Alex,
Thank you for taking the time to leave us a review. Unfortunately the speaker covers that you ordered were not in stock as shown on our website at the time of your order. We sincerely apologise for the delay in our staff informing you of the wait for the backorder.
The Mega Music Team

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