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Medon is a digital clinic that offers medical consultations online. Stop googling your symptoms, sign up for a visit instead.
Riga, Lettonia
4,0
8 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have received excellent and professional support from the doctors at Medon. I will continue to use this medical platform because the doctors' attitude is highly professional and empathetic. I highly recommend this clinic to others!
Had a express GP visit with Jekaterīna Jeļiseikina. I got the appointment next day and she was great at providing second opinion to an issue I had been having. Was polite and professional and great at explaining the root cause of the issue.
В мае 2025 обратилась в Medon.lv за помощью врача. Оплатила онлайн-консультацию (65 €), врач опоздала на 20 минут без предупреждения. Был составлен план лечения на 6 месяцев и выписан рецепт на лекарства, которые нужно принимать каждый день.
Когда лекарства закончились, написала врачу с просьбой выписать новый рецепт — 5 дней тишины, без ответа на звонки и сообщения. Только после обращения в администрацию рецепт появился.
Через месяц ситуация повторилась. На этот раз я осталась без лечения 7 дней, моё состояние ухудшилось. При общении с Medon мне дали понять, что без новой платной консультации помощь не окажут.
В итоге — прерванное лечение, ухудшение здоровья и впечатление, что для платформы важнее платежи, чем здоровье пациента. Не рекомендую.
had a great experience using the Medon platform. It’s incredibly user-friendly and made booking a consultation really straightforward. At first, the available appointment times didn’t fit my schedule, but the platform made it easy to communicate with the doctor, who was very understanding and flexible in finding a time that worked better for me.
The doctor was knowledgeable and genuinely caring throughout the consultation, which made me feel confident and well taken care of. Overall, Medon offers a smooth and convenient way to access quality medical advice without the usual hassle.
I will definitely use Medon again in the future and would recommend it to anyone looking for a reliable and flexible healthcare solution.
Lieliska pieredze apmeklēt ārstu attālināti. Nedzīvoju Rīgā, tāpēc šis pakalpojums ir īpaši ērts, lai varētu apmeklēt kvalificētus speciālistus. Patika tas, ka pirms vizītes bija iespēja augšupielādēt analīzes un citus medicīnas dokumentus, lai ārsta pirms tam var iepazīties ar infomāciju un vizītes laikā tam nav jātērē laiks.
Iespēja tikt pie ļoti pieprasītas ārstes daudz īsākā laikā, nekā klātienes iestādēs. Dr. Erta trīs vizīšu laikā spēja palīdzēt atrisināt ielilgušas problēmas, izrakstot nepieciešamos nosūtījumus uz izmeklējumiem un analīzēm, pēc tam konstruktīvi nokonsultējot videozvanā Medon platformā, sniedzot savas rekomendācijas nākotnei.
Ērta platforma ar iespēju pievienot izmeklējumu/analīžu rezultātus online konsultācijai. Man svarīgi, ka visu iepriekšējo vizīšu dokumentācija glabājas vienuviet un pieejama elektroniski jebkurā laikā.
Lieliska iespēja konsultēties attālināti, it īpaši vecākam cilvēkam, kam grūti izbraukāt pie ārstiem. Viegli pieteikties, diskrēta saruna, zinoši speciālisti, individuāla pieeja pacientam ērtā laikā. Daktere piekrita konsultēt brīvdienā. Ļoti novērtēju.
I recently had a consultation with GP Eva Moreino, and I now understand why so many people choose private healthcare for GP appointments. It was the most thorough and attentive consultation I have ever experienced. Dr Moreino was remarkably insightful and professional, and she genuinely made me feel cared for. She provided an e-prescription and summarised all her recommendations in an electronic doctor’s note, which appeared straightaway in my Medon online profile.
The Medon.lv platform was intuitive and easy to navigate. The video call quality was excellent, and being able to consult a doctor and receive a prescription from the comfort of my home was very convenient. Overall, I was impressed by both the calibre of care provided by Dr Moreino and the user-friendly nature of the Medon service.
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