Very pushy sales people on the phone. Pushed my mum who has Parkinson's into giving her card details. I then had to cancel her card to stop them taking any money. When I rang them they denied makin... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Salesman was very pushy told my mother that as she was on her pension she could afford this service what's £7.00 a week to save your life was one of the comments,talked her into giving bank details to... Leggi di più
L'azienda ha risposto
So far it appears to be an excellent device with very helpful Tech Support. Only slight criticism is that a couple of early teething problems could have been avoided if the instruction booklet made cl... Leggi di più
Mum had a fall and broke & dislocated her hip - was on the floor for over 4 hours before she was able to call for help. Six weeks later, she now wears a monitired Medialarm constantly and yes, there... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are an Australian, family-owned business, with a proven track record providing outstanding customer service to our valued clients for more than a decade. We are proud to supply our clients with medical alert devices that support them to maintain their independence and live their lives to the fullest. Our promise is to provide our customers with the highest quality medical alarms on the market and comprehensive technical support, to give you and your family peace of mind in the knowledge your loved ones are safe.
Informazioni di contatto
103 Mornington Street, 3030, Geelong North, Australia
- 1300665322
- info@medialarm.com.au
- medialarm.com.au
2,9
Nella media
103 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I received my bath Matt in quick time…
I received my bath Matt in quick time and it’s exactly what I was expecting and it work very well
No slipping
2 aprile 2022
I was more than happy with the support…
I was more than happy with the support of the guy that helped my grandson on the phone not many would be as supportive as he was in helping to find the solution to my medi-alert, thank you
1 aprile 2022
A couple of little glitches would be…
A couple of little glitches would be better if you could contact someone outside of business hours
28 marzo 2022
This device was easy to set up
This device was easy to set up. The quality of the voice message is fair only being impacted by a loud humming (white) noise
13 marzo 2022
Risposta di Medialarm
Hi Leo, if you call us on 1300 665 322 we are usually able to solve most issues within a 10 minute conversation, we can access the device remotely and test it.
Recent Purchase
Recently purchased a Medialarm for my father. Very impressed with the delivery timeframe, the product and the associated service. Happy to highly recommend.
13 marzo 2022
Hi There
Hi There, this alarm is giving me more security because my mother is determined to live alone. Thanks
7 marzo 2022
Couldn't find the alarms number
Couldn't find the alarms number, wasn't with the information. Also one of the papers to put the numbers on, was on back of a invoice for n95 masks. Had all the details, address ,name and amount. Very personal information.
4 marzo 2022
Customer service officer was…
Customer service officer was uninteresting in helping with questions when found out we were ordering on line. The product works well.
10 febbraio 2022
I feel much safer now with my…
I feel much safer now with my Medialarm. I live in an isolated area and for some time, I have felt cautious in case anything happened.Now I feel that I am in contact with help if needed.
27 gennaio 2022
Excellent company to deal with.
26 gennaio 2022
Risposta di Medialarm
Hi Mei, if you call us on 1300 665 322 we are usually able to solve most issues within a 10 minute conversation, we can access the device remotely and test it.
Very happy with my purchases
Very happy with my purchases. Great customer service and communication. Items arrived within a week, thank you!
19 gennaio 2022
My elderly mother lives on her own and…
My elderly mother lives on her own and now I don’t have to worry when she has left her mobile phone somewhere or hasn’t hung up properly, I just call her on her Medi alert 🤩🤩🤩🤩🤩
5 gennaio 2022
Living alone with a heart condition
I have recently been diagnosed with a heart condition and as I live alone in a two storey townhouse I felt that I should have a system like Medialarm should I experience a heart attack or even fall down the stairs at home. I discussed getting Medialarm with my friends and they felt it was an excellent idea.
4 gennaio 2022
Great prompt professional service !
3 gennaio 2022
This is very good
3 gennaio 2022
The greatest investment that gives us…
The greatest investment that gives us peace of mind. Thank you to the helpful customer service team in making the setting up process a breeze. We recommend Medialarm to anyone who lives alone and has health or physical challenges.
7 dicembre 2021
good service
10 novembre 2021
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.