The online ordering system is easy to use. Customer service is quick to respond, and items are shipped very quickly. My only suggestion is that there should be a space for questions or comments when p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The company is great to deal with, but they should send invoices and proof of payment to their clients immediately after a purchase. This way, clients can claim benefits if they have them. Overall, I... Leggi di più
L'azienda ha risposto
Very easy to apply for your Medication - approval is within 24 hrs - package to be signed upon delivery - meds are kept at a cool temperature in transportation to you- very easy instructions on the... Leggi di più
L'azienda ha risposto
Fantastic and easy to get the treatment I was looking for and on top of it, Super Fast Delivery Service at an excellent price! I am happy I found MedExpress Canada! Thank you and keep up the great w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Scritti dall'azienda
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Informazioni di contatto
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Eccellente
178 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Process has been very smooth
Process has been very smooth. It's only been a day and my order is already on its way.
5 marzo 2026
Risposta di MedExpress Canada
Thank you for your wonderful feedback. We’re thrilled to hear your experience has been so smooth. We truly appreciate you choosing us and are excited to continue providing you with fast, reliable service!😁️
The company didn’t tell me that my…
The company didn’t tell me that my medication wouldn’t be delivered to my house/mailbox. Instead, I got a message from Purolater telling me to come pick it up… in a town that’s 5hrs away. Purolater was always delivered to either my house or to Canada Post. Next time, I’ll order from a different company. I can’t pick up my meds… so I just wasted almost $400. 😡
3 marzo 2026
Risposta di MedExpress Canada
Thank you for your feedback. We’re very sorry to hear about your delivery experience and understand how frustrating this has been.
We appreciate you bringing this to our attention. This is not the experience we want for our customers. We understand how concerning this situation is, especially given the distance involved.
Our Customer Service team has been in contact with you and will continue working with you to reach a resolution.
Best,
MedExpress Canada
Not a 'Quick' & easy refills at all
My first order went smoothly. I submitted everything required & was approved. However, after that, I was flooded with “time to refill” emails, promised that reills are 'QUICK' & easy. When I finally tried to refill, it was far from quick & easy. My order was put on hold. I was asked for a lot of information again, even though my file had been updated on the refill page & approved only 7 weeks earlier! I understand follow-ups are necessary when prescriptions are dispensed, but every 6 months would make more sense, not at every single refill, especially when MedExpress is pushing a client to refill. I’ll be exploring other online dispensaries that provide easier refills.
22 gennaio 2026
Risposta di MedExpress Canada
Thank you for your feedback. We’re sorry to hear that your refill experience did not meet the expectations set by your initial order and our communications.
We understand how frustrating it can feel to be asked for additional information again, particularly after a recent approval. While some checks may still be needed as part of our prescribing process, we appreciate your comments and understand your concerns around the refill journey.
Feedback like yours is very valuable, and we will continue working to improve the refill experience and make this process clearer and more convenient for our customers.
Best,
MedExpress Canada
Risposta di MedExpress Canada
Hi there!
We're extremely happy to hear that our website is easy to use. Thank you for letting us know.
We appreciate your patience as we complete your medical review!
Your feedback is appreciated.
Well it was my first order online
Well it was my first order online. Instructions were very clear. The only thing I'm not too sure about is they charged it on my visa before I was even approved for the medication.
5 marzo 2026
Risposta di MedExpress Canada
Hello there!
We appreciate you trying our service for the first time! Welcome!
We're glad the instructions were clear. We'll look into the timing of the payment authorization to ensure it aligns with our approval process.
Thanks for the feedback.
So far I only place an order
So far I only place an order. It was easy and not complicated
7 febbraio 2026
Risposta di MedExpress Canada
Hello.
We're happy to hear that placing your order was easy and uncomplicated.
Thank you for your feedback; we appreciate it!
Risposta di MedExpress Canada
Hello,
We're glad to hear your experience was great and that you were satisfied with our service. We appreciate you taking the time to share your positive feedback and look forward to continuing to serve you.💙️
Great service
27 febbraio 2026
Risposta di MedExpress Canada
Hello,
Thank you for your feedback. We’re grateful for the opportunity to serve you and appreciate your kind words.
Extremely accommodating and on point !!!!
Extremely accommodating and on point ! Staff are very informative friendly patient I cannot thank them enough ! Recommending them highly as a provider !!!!
26 gennaio 2026
Risposta di MedExpress Canada
Hello,
We sincerely appreciate your thoughtful feedback. Providing attentive, friendly, and informative service is always our goal. Thank you for your trust and for recommending us so highly — it means a great deal to our team.💙️
Risposta di MedExpress Canada
Hello!
Thank you for providing your feedback. Our records indicate that you have been in contact with our Customer Support Team to assist you with the order process. We are pleased to continue supporting you throughout the order process, however, we still have incomplete requests that require further processing. Please refer back to our email communications for more details. If you require further assistance, we are available to support you via phone, chat, or email.
We look forward to continuing to assist you!
Super quick and efficient and there was…
Super quick and efficient and there was lots of helpful information
26 febbraio 2026
Risposta di MedExpress Canada
Hello,
That’s wonderful to hear — thank you! We’re so glad the process felt fast and efficient and that the information was helpful. Thank you for choosing us — we look forward to continuing to serve you!
Risposta di MedExpress Canada
Hello,
Thank you for sharing your experience. We’re pleased to know the process felt clear and easy to navigate. We truly appreciate your support!💙️
Risposta di MedExpress Canada
Hello,
Thank you so much! We’re glad to hear you’re happy with the service so far. We truly appreciate your trust and look forward to continuing to support you!
Very attentive it’s a very comfortable…
Very attentive it’s a very comfortable process. I had issues submitting my photos and when I called they were on it immediately. Great ppl and I loved the experience! Thank you so much
26 febbraio 2026
Risposta di MedExpress Canada
Hello,
We sincerely appreciate your thoughtful review. It means a lot to hear that you felt supported and comfortable throughout the process. We truly appreciate you choosing us and are so happy you loved your experience!💙️
Risposta di MedExpress Canada
Hi!
We're glad you found our service great and delivery quick. Thank you for your positive feedback!
Siento que debe
Siento que debe. Ajilizar losnproveso cuando ya uno viene de utilizar
16 febbraio 2026
Risposta di MedExpress Canada
Hola,
¡Muchas gracias por tus comentarios! Lamentamos mucho cualquier frustración que hayas tenido. Ya hemos estado en contacto contigo y estamos encantados de ayudarte a resolver todo. Si tienes más preguntas o necesitas más ayuda, no dudes en ponerte en contacto con nosotros. ¡Estamos aquí y felices de ayudarte en lo que podamos!
Quick and great service
4 febbraio 2026
Risposta di MedExpress Canada
Hello,
Thank you for your feedback. We’re thrilled to hear you had a great experience. We truly appreciate your support and can’t wait to serve you again!
Risposta di MedExpress Canada
Hello,
Thanks so much! We’re delighted your experience has been great so far and look forward to continuing to provide you with the best service possible.
Quick & painless …
Website was easy to use and decision was made quickly. Saved valuable time with not having to wait months for a Dr’s appointment
28 gennaio 2026
Risposta di MedExpress Canada
Hello,
Thank you for your feedback! We’re so glad to hear that the process was quick and easy. Making access to care simple and efficient is exactly what we aim for, and we appreciate you sharing your experience!
I was very happy with my experience…
I was very happy with my experience with Medexpress. I had my questions answered readily and was able to navigate the re-order system easily. Everything is going great. My order should arrive in four days.
1 gennaio 2026
Risposta di MedExpress Canada
Hello there!
We're absolutely elated to hear that your experience with us has been positive! It's great to know our re-order system was easy to navigate and your questions were answered promptly. Thank you for your time and feedback!
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