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MDVIP uses misleading payment schedules in their ads and websites and relies on that misunderstanding to lock patients into 1 year contracts that they cannot get out of. They then will not provide a written termination notice for the contract if requested prior to the final payment. They are banking on people to forget to cancel their contract and then use the auto-renewal feature to lock them into another year. While in theory concierge medicine seems like a way for patients to receive high quality care, the way this business strategy is enacted is taking advantage of those same patients.

Nothing “concierge” about MDVIP unless you think a call center taking messages is fancy. I had a horrible experience trying to schedule an appointment with MDVIP Dr Armani/falmouth. I work with physicians and their staff for a living, and I understand how busy they are as a rule. The concierge service that I paid for was supposed to offer personalized medicine and care but the staff member (Melissa)simply blew me off and didn’t seem interested to book me an appointment until after they returned from Thanksgiving. I’d been waiting since 11/19, 21, 24, 25, 26…..finally canceled on the 26th after leaving multiple messages asking they simply give me ANY date and time and simply let me know when I can come in. I was called from a blocked number on Wednesday from Melissa saying she had an abbreviated day “due to holiday” but again she didn’t seem interested in simply booking me a date. Today 12/1 she called to book my appointment but she doesn’t realize I’ve already quit this membership due to the abysmal experience. No problem with receiving my refund…..even MDVIP seemed to agree with my assessment of my experience with this particular provider’s office. A Drs office is only as good as the staff and unfortunately I’ll never know if the Dr herself is skilled. What a shame but then again I did try reaching the Dr directly thru her website but even she has never checked her messages. I am unimpressed by this “concierge” service and will try again with a city Dr who might take concierge medicine more seriously than just using the term as a marketing hook.

While we were pleased with the doctor, we feel that we were not told the truth when calling for information and initially signing up via MdVip’s national center.
I specifically asked if we were bound for a year if we paid by the quarter. I was told we could cancel or change providers at any time. My husband had one wellness appointment and did not visit again due to the distance we had to travel to see the doctor for urgent concerns. After making three payments of $525 for 3 quarters we requested a cancellation for the last quarter and were flatly told that after the first wellness visit we were contractually bound to pay for the entire year. The first appointment is the wellness visit.
It seems like a bait and switch, unfortunately. We recommend you read the fine print and record conversations with the initial salesperson who promises everything to get you enrolled.

I love the doctor I have through MDVip, but the billing dept of MDVip harrass you extensively if you don't pay the quarterly bill in full right away. Sometimes I need to split the bill payments into 2 or 3 payments, which should be absolutely ok ti them since you're making the payment within the quarter its due in, but they will bully and harrass you after you make that 1st payment and it wont stop until its paid in full. For instance, since yesterday, 5 texts, upteen phones calls (had to block them), 3 emails. And its not 10am yet. To the powers that be at MDVip, stop harrassing us over billing. $450 is a BIG bill to pay and every once in a while; we need a little help to get it paid. Harrassing us just makes our situation more stressful and we dont need that.

The company is useless. They take any doctor regardless of their backgrounds or capabilities. They don’t control pricing. They now use quest and their SPECIAL BLOODWORK at the annual physical is a joke. Bad BBB reviews. Find another doctor.

Dr Keisa Ellis, is an excellent physician! She is so knowledgeable and caring. The quality of care Dr Ellis and her staff deliver is outstanding. I’m thankful for MDVIP for having such quality providers!

This is a scam. I learned nothing new, and they will just keep charging you even if you are not going to the doctors, and they will not give you your money back. i spent 4 thousand dollars to learn the same thing I knew before using this scam. Stay away, and with this money, just go to South America, and you can get better care for cheaper.

The doctor I had been seeing for just over a year abandoned his practice and hooked up with this outfit and opened a different office. The promise was an extended test, longer appointments and same-day appointment. For this it would cost an annual subscription fee of $3,250. Sick visits would still be billed additionally, as before. His choice.
The problem is since he announced I have been getting continuous spam. Letters in the mail. Emails. And phone calls. This has been going on for six months.
It appears this MDVIP is primarily a marketing outfit, handling the nagging. A franchise.
Since I continue to get spam, I conclude things are not going well for my (now) former doctor.

If you call the main office, don’t expect to get anyone on the phone in a timely manner. MDVIP has also gotten too cheap to send out cards to keep in your wallet with your physicians contact information.
Their physicians definitely have more time to spend with you, but that doesn’t mean they’ll do much of a manual exam. Blood work seems to be their main focus . They rely on specialists very heavily . The days of one. stop shopping are over.

Do not do a physical with your provider if you intend on ever canceling. They rope you in to some contract and refuse to let you out just because you utilized their providers the way they are supposed to be used? It’s a money grab and makes healthcare LESS accessible. Run far and fast. There are way better options.

My Dr. David Leon has stayed by me every step of this respiratory challenge recently experience in Colorado.

I have been an MDVIP user and patient of Dr. Maneesh Patel for 10 years. The annual wellness testing provides great, trending data on base health. Ongoing discussions with Dr. Patel have allowed for fully customized care for my wellness, along with very timely treatment for any issues that come up. Dr. Patel also goes above and beyond to help family members and work with other doctors and facilities to expedite care. Thank You!

Great visit my doctor and his nurse Tacia are the best

Michael Chesnut is my doctor he is so caring and compassionate and he listens to me when I talk and he talks with me in layman terms his staff is always good and kind Janet always knows my voice when she answers the phone and knows what I need before I know it myself and Jaylin who takes my blood and weighs me and does all my test is so good and kind and caring and gentle I would never think about going anywhere else but Dr Chesnut

Being seniors, my wife and I really appreciate the ability to get in touch with our physician and her nurse on the same day. If we need an appointment for non-emergency issues, it is normally the next day. Also the tests that are run during our wellness exam are very thorough and were explained very well by Dr. Hanlon. Additionally, the staff keeps us up to date on the availability of optional but important tests such as cancer screening and CIMT exams for plaque levels in our arteries. Dr. Hanlon has retired and we have yet to meet professionally with her replacement, Dr. Garner.

Dr B’s focus on wellness agrees with my lifestyle. His recommendation to increase my protein intake has resulted in improved health and energy.

A++++. 100% worth it. It’s like old school dr relationship. Absolutely love it!!

My husband and I have been MDVIP members for over 11 years. We are both health care professionals and believe that the care we have received is beyond excellent. We have recommended MDVIP to friends and family members.
In today’s changing health care environment, we feel incredibly fortunate to be part of MDVIP.

MDVIP is well worth the money. I love my MDVIP doctor. I especially love that I get quick attention when I have a medical need. Calls are returned promptly and the doctor and staff are readily available.

Dr, Kaminski is absolutely amazing. Since joining MDVIP I never feel rushed, all of my questions and concerns are addressed and I don’t have to wait to be seen.