Manchester Removals and Storage Recensioni 

684
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

When My step Son needed To move from Hi rise Flat in Manchester to his Girlfriends house in Middleton, I contacted Nick at Manchester Removal & Storage. Nick was Very Happy to help, sending me re... Leggi di più

Valutata 5 stelle su 5

From the initial contact, house visit to assess requirements, quotation, acceptance, payment thanks, phone calls beforehand to ensure everything okay and then on the day, the most amazing group of... Leggi di più

Valutata 5 stelle su 5

Really happy with the service from Manchester Removals and Storage. They’re a helpful and friendly team. It’s the second time we’ve used them and I’d highly recommend!

Valutata 5 stelle su 5

The whole move went so smoothly. We were stressed about organising storage and getting 2 moving dates in around the Christmas period but you were so helpful and everything fell into place so easily. T... Leggi di più

Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di trasloco e immagazzinamento
  3. Negozio di forniture per traslochi
  4. Deposito

Scritti dall'azienda

We are a professional Manchester Removals & Storage Company, serving home-movers in Manchester and surrounding areas. Whether you're moving to, from, or within the region, our experienced team is here to ensure your move is stress-free and seamless. With over 17 years of expertise, we provide a 5 Star rated service tailored to your moving needs, all at a competitive price. Our services include a range of flexible solutions, from full packing and unpacking services to simply loading and unloading your belongings. This ensures we can accommodate every move, whether big or small, while maintaining the highest standards of care. Not only do we move homes, we also provide an office moving service up to 50 workstations. Our team is dedicated to looking after your move in an efficient and professional manner, acting on your instructions to ensure everything goes according to plan on the big day. We pride ourselves on our attention to detail and use modern vehicles equipped with protective covers to safeguard your possessions throughout the process. As a 5-star rated company with hundreds of glowing reviews, we are committed to making every customer’s experience exceptional. Trust Manchester Removals & Storage for a friendly, reliable, and efficient moving service tailored to meet your needs.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

684 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(684)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant

I had a great experience. From organising the move with Nick though to the move day they were incredibly helpful and helped our move go smoothly. Nathan, James and Cam were great on the day and had to do so many stairs as there was no lift. They were friendly, professionally and efficient. The cost for the move was also very reasonable. Other companies quoted much more for less. I'd highly recommend this company and would use them in the future.

14 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

What a great experience it was using Manchester removals

What a great experience it was using Manchester removals, very helpful and professional from start to finish. Firstly these guys picked up 1/2 my furniture and put it into storage for a couple of months. All items were returned in perfect condition. On move day they dropped of the items in storage first and then went to pick up the other half . The movers were amazing, friendly and polite , they couldn't do enough to help me, everything was put in the correct place, no scuffs, no scratches. I wouldn't hesitate to recommend this company again.

1 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Reliable, friendly & efficient

Great customer service. Nick was very friendly and reassuring and his communication throughout the booking process was exceptional. The removal was fast and efficient even though we had a lot of boxes and the workers were very friendly.

13 ottobre 2021
Non scritta su invito
Logo di Manchester Removals and Storage

Risposta di Manchester Removals and Storage

Hi Koly,
I am very pleased that you were happy with the service that myself, John & Liam provided.
May I wish you all the best in your new home.
Thanks
Nick

Valutata 1 stelle su 5

Absolutely rude

Absolutely rude . Never turned up
For meeting
and messaged a minute before to say delayed . Then Nick was extremely rude . Would not recommend at all. Extremely aggressive on phone .

6 ottobre 2021
Non scritta su invito
Logo di Manchester Removals and Storage

Risposta di Manchester Removals and Storage

This lady is not a customer and has not used our service.

We had a meeting set to survey the property. I had a meeting set 1 hour before which usually takes 30 minutes, leaving me plenty of time to arrive on time.
However, the meeting before was with a lady who was moving out of her marital home and was rather distressed and upset about the whole situation so I gave her my time to ensure that she has the confidence that we will look after her move.

The meeting took significantly longer than had hoped, but when I visit a customer I will give them all the time they need as moving home is a very emotional time for many and questions must be answered.

In her review she said that I messaged her.. this is not true, I called her and firstly left a voice message as she did not answer the phone, she then called me back and we re-scheduled for the next day. She was very happy to re-appoint.

An hour and a half later SG called back and said she wanted to cancel the meeting tomorrow and was rather curt on the phone. I asked her why and she said that I was unreliable and not a good removals company. I tried to explain what had happened but she cut me off.

I messaged her to advise that we are not unreliable as we are rated 4.9 out of 5 on TrustPilot. Shortly afterwards she called the office and was very confrontational on the phone

I once again attempted to explain what happened but she refused to listen. I felt the only reason she called the office was to have an argument, so I had to cut her off as the conversation was not going anywhere.

Her closing comment was "I am going to leave the worst review I can about you".

I can assure anyone reading this reply. We look after our customers, we always have and always will. The 5* reviews we get are genuine and many are very emotive with many thanks for how we treat our customers.

Unfortuantely, every so often we are going to be faced with a confrontational customer.

Since typing this reply, I have had further emails from her and she is being harrassing, confrontational and casting aspersions about me. I have had to ask her to stop sending emails twice now.

Valutata 5 stelle su 5

Excellent Service

Excellent Service.
Nick & the team went out of their way to help us in a very difficult move.
Saved my sanity by being supportive & professional throughout.
No breakages.
Great value for money.
Highly recommended.

5 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Incredible service

Nick and his team were amazing from start to finish. The guys worked so hard, arrived early and left late, I can’t thank them enough for all the work they put into our move. Thanks again!

22 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Thank you for a smooth move

Everything went really smoothly. John and Liam were brilliant. They were quick, careful and helpful. And they were fun to have around on what could have been a pretty stressful couple of days. Thank you for making my move such a good experience. I will definitely recommend you to others.

21 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Very efficient removal services

Very efficient removal services. The guys were very careful with the items, were polite and helpful and got the job done very quickly for a very reasonable price. I would highly recommend Nick and his team and would use them again without hesitation.

15 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Really great service

Really great service. Nick was attentive, offered great advice and everything was made simple. On the moving day, the lads were great and I didn't have to worry about a thing. They also provide storage facilities which came in useful when we had a last minute change in circumstances. Nick was not phased at all and arranged everything making it stress free for me which could have been a lot different. Thank you to Nick and the team.

13 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent removals service

Nick and the team were brilliant. Communicative, careful, efficient and timely. It was professionally handled and made moving day so much less stressful. I’d highly recommend using their services.

13 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing service all the way!

From our initial enquiry to the day of the move the service from Nick and the team was fantastic all the way. We moved from Manchester to Scotland without any problems whatsoever and the movers were polite, careful and a credit to the company. We would highly recommend without hesitation!

23 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Good Removal Firm

Can't fault the fellas, careful, friendly and the move went as well as any move does. Would recommend and use these guys again.

29 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. Nick and team were friendly, flexible and professional throughout. They were efficient, fast and yet kept cheery throughout. We have used Manchester Removals twice now and would definitely do
so again in the future.

29 giugno 2021
Non scritta su invito

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