Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

McCain Red Box Tray Lasagna For the first time I tried a McCain's frozen meal - Lasagne. The first and the last time actually. It should have beef in it, right? Honestly it was predominatly eating p... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopef... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

In the beginning,McCain fries and other products were relied upon by consumers as a quality,affordable product. The garbage you people pass of as french fries these days, is deplorable! I just put you... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

What have McCain done to their oven chips? Used them for years and very happy but the latest bag of Home crinkle cut were absolutely horrible. I've thrown them away now and just won't buy any more. W... Leggi di più

L'azienda ha risposto

1,5

Pessimo

TrustScore 1.5 su 5

142 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,5

Tutte le recensioni

(142)

37 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I am not green

In answer to your reply I have given you the full details in my previous entry .my. next message will be to the department at Scarborough brough council which deals with food hygiene do not treat me like an an idiot.youare not dealing with one. In conclusion this is not the first time we have had green wedges in one of your products. You quality control is non existent


10 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

McCain Red Box Tray Lasagna

McCain Red Box Tray Lasagna
For the first time I tried a McCain's frozen meal - Lasagne. The first and the last time actually. It should have beef in it, right? Honestly it was predominatly eating plain lasagne with an extremely thin layer of 'beef spread'. It was a shock compared to Aldi's beef lasagne.

7 luglio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi Meryl,

We're sorry to hear about the issue you experienced with the Red Box Tray Lasagna. Please can you contact us with the pack details on https://www.mccain.com.au/get-in-touch and we'll try to help.

Thanks,
McCain Team.

Valutata 3 stelle su 5

I don't like cooking with oil.

I don't like cooking with oil.
I bought triple cooked oven chips with dripping.
Cooked on an enamel tray that was so hard to clean afterwards.
Dripping would have wiped clean with kitchen roll, I had to scrub the tray with a metal pan scrubber to remove the oil.
Not much evidence of dripping.

6 giugno 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good afternoon Dawn,

We're sorry to hear about your issue with our Gastro Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

In the beginning,McCain fries and other…

In the beginning,McCain fries and other products were relied upon by consumers as a quality,affordable product. The garbage you people pass of as french fries these days, is deplorable! I just put your sweet potato fries in the oven to go with the family supper. It's absolute MUSH!!! I pay much more for half a bag of fries already....now, to add insult to injury, it is SHIT!!!! NEVER AGAIN WILL I BUY ANYTHING YOU PEOPLE PRODUCE!!! RIP OFF!!!

2 giugno 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good afternoon Bob,

We're sorry to hear about your issue with our Sweet Potato Fries. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

Very bad!

Very bad!! The smiley potato all Broken stupid!!’

17 maggio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good afternoon,

We're sorry to hear about your issue with our Smiles. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

Absolute Garbage

Absolute Garbage

They taste like nothing, the flavouring congregates where its sprinkled, it doesn't spread.

They taste like neither a crisp or chip...

Avoid...or you'll end up disappointed and hungry...

8 maggio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good morning John,

We're sorry to hear about your issue with our Vibes. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

Just decided to switch back to McCains…

Just decided to switch back to McCains Hash Browns after years of having to watch my pennies, what a disappointment. I’ve thought for years about how much I miss McCains Hash Browns, now I’ll never buy them again. They’re awful, soggy, bland and the primary taste is now a horrible budget cooking oil.

8 aprile 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good morning Matthew,

We're sorry to hear about your issue with our Hash Browns. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Valutata 3 stelle su 5

Excellent quality frozen chips

Excellent quality frozen chips
BUT TOO MANY SMALL THIN CHIPS IN BAGS!!!

Rating would have been higher but fir this

4 aprile 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good morning Alan,

We're sorry to hear about your issue with our Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

Awful.…

I thought I would try the ready Jacket Potatoes, these were absolutely dreadful, the potato tasted like powder, my advice, buy baked potatoes fresh and pop in the microwave for 10 minutes, job done, these are awful...Mc Cains should stick to what they are good at....Fries. profit before quality, this company has gone downhill.

5 marzo 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good afternoon Steven,

We're sorry to hear about your issue with our Jackets. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

I've used McCain Home Chips for several…

I've used McCain Home Chips for several years, but they seem to have changed the ingredients. They're now described as "fluffy"- in fact the inners are too soft and sloppy and seem more like reconstituted potato than actual whole potato.

14 marzo 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good afternoon John,

We're sorry to hear about your issue with our Home Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

Won’t be buying again

We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopefully more people will stop buying them then maybe these big companies will stop presuming we will buy any old rubbish!

1 marzo 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good morning Helen,

We're sorry to hear about your issue with our Roasts. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 2 stelle su 5

Thought I'd give mcains vibes a try

Thought I'd give mcains vibes a try. Not worth the money, they go cold within a couple of minutes and a lot of faffing about preparing. In my opinion your better off with a tube of pringles.

26 febbraio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good morning Ian,

We're sorry to hear about your issue with our Vibes. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

An absolute rip off

6 febbraio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi Zander,

We're sorry to hear about your disappointment. Please could you contact us with the issue and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

AVOID Their Chips used to be good but are rubbish now

They have definitely changed the makeup of their chips. Are now very dry and powder like and the chips dont cook consistent any more. Went to another make for 2 months and came back to theirs and the chips are utter rubbish. Won't be buying ever again. Im guessing the actual potato content must have decreased .

4 febbraio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hello Azam,

We're sorry to hear about your issue with our chips. Please could you contact us with the product name and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

From Germany

From Germany: Bought "frites deluxe" a few times and every time the package inside has a very strong smell of plastic and so do smell the fries. They even taste like plastic. Until this isn't fixed, we won't buy them again. We loved them when they were normal.

23 gennaio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Good afternoon Kiara,

We're sorry to hear about your issue with our Frites. Please could you contact us with the product name and pack details on https://www.mccain.de/kontakt and we'll try to help.

Thanks,
McCain Team.

Valutata 5 stelle su 5

Dealt with admirably!

I recently had cause to complain about a McCains Frozen Jacket Potato product. One of the eight jackets was blemished. The customer services team responded very quickly, fully empathised with the situation, apologised profusely AND sent double the value of the whole pack in vouchers (I could have had a cash transfer if I had wanted). In any business, things do go wrong, and it is the measure of the company how they deal with it. Thank you, McCains, for your excellent response.

10 gennaio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi Martyn,

Thank you for taking the time to share your feedback. It's great to hear you had a positive experience with our team.

Thanks,
McCain Team.

Valutata 1 stelle su 5

McCain Frozen Quick Chips boxes

The quality of microwave Quick Chips has deteriorated. Used to be crisp and fluffy inside but now flat hard bits of potato that taste horrible. I've been buying for years but not anymore. I will have to find something else. It's a shame because they were so handy to microwave. I thought it might be a blip in production line but no, chips have been awful for months.

19 gennaio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi Eve,

We're sorry to hear about your issue with the Quick Chips. Please could you contact us with the product name and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 5 stelle su 5

Excellent customer service

Recently bought a product and had a problem. Contacted their customer services who were brilliant, took on board the feedback and this was being looked I to and I was reimbursed me for the product that was at fault. I can't recommend them highly enough, well done McCain!

17 gennaio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi Pip, thank you for sharing your feedback. It's great to hear you had a positive experience with our team.

Valutata 1 stelle su 5

Used to buy these all the time but for…

Used to buy these all the time but for some reason they seem to have become dry and powdery. Will have to look for an alternative sadly.

4 gennaio 2026
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi RB,

We're sorry to hear about your issue. Please could you contact us with the product name and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Valutata 1 stelle su 5

What have McCain done to their oven…

What have McCain done to their oven chips? Used them for years and very happy but the latest bag of Home crinkle cut were absolutely horrible. I've thrown them away now and just won't buy any more. Why do manufacturers tinker with successful products (er, to save money) - but people bought them because they were good so DON'T CHANGE THEM - the same applied to Heinz ketchup (became watery) and Silver Spoon sweeteners (need 3 instead of 2 now) etc etc. So, I will look for a McCain alternative and they have lost me as a customer (as Heinz did, with me preferring Branston beans and being loyal to them instead now,,,,for as long as they don't change....).

22 dicembre 2025
Non scritta su invito
Logo di McCain Foods

Risposta di McCain Foods

Hi Malcolm,

We're sorry to hear about your experience with our Home Chips Crinkle. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più