McCabes Pharmacy Recensioni 11.610

TrustScore 2.5 su 5

2,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

-100/10. Pathetic customer service . Please do not order anything from their online platform they just take your money and never deliver your product. I have sent them multiple emails regarding my ord... Leggi di più

Valutata 5 stelle su 5

Met the most helpful Pharmacist in Citywest. Fergus helped us sort out my Dads prescriptions & gave us such great advice on the critical illness card that we didn’t realise our Dad qualified for. He w... Leggi di più

Valutata 5 stelle su 5

Service above and beyond. I visited Naas today to collect my prescription, as usual friendly service and everything as it should be. I mentioned I had had some difficulty getting on line to book my va... Leggi di più

Valutata 1 stelle su 5

Be very aware that this chemist in Tallaght village Dublin 24 is very unfair to the customers prior to their own technical errors and making me pay twice because of their faulty till and the manag... Leggi di più

Dettagli dell'azienda

  1. Farmacia
  2. Negozio di cosmetici
  3. Negozio di prodotti di bellezza e per il benessere
  4. Negozio di vitamine e integratori

Scritti dall'azienda

McCabes Pharmacy group is a 100% Irish owned and operated chain of pharmacies and was founded in 1977 when Roy and Margaret McCabe returned home from Australia after emigrating 10 years earlier. They understood the need for a more complete healthcare solution, one that encompassed both traditional health care and dispensing along with new market leading services such as Cholesterol and blood pressure health checks. The group grew over the years with three of the four McCabes sisters all being involved in the business, involvement that continues to this day. McCabes Pharmacy group now operates over 30 stores nationwide and continues to be a pioneer in the Irish pharmacy market, offering the innovative products and exceptional service that Roy and Margaret founded the business on 40 years ago


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

11.610 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 8% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 5 stelle su 5

Outstanding service

Outstanding service, there was a product i needed but it was sold out every where . I ordered it and had it next day and an unbelievable price .Excellent service

15 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Blood pressure monitor

Absolutely dreadful place. Ordered 24 hour blood pressure monitor. Incorrectly set and I had to return to get it fixed. Took reading when I first collected it. It was 157 can't remember bottom figure. Went back an hour later stressed to bits and reading was 100. I told girl it was incorrect. She tried another monitor and it read 159. How are they allowed to provide this kind of service for such a very important thing as blood pressure. It then took about 15 minutes to find my prescription for monitor as girl had gone home and there seems to be no system for where things go. If u need monitor pay the extra and get proper service from gp. Avoid mc cabes pavilions swords.

12 luglio 2022
Non scritta su invito
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Risposta di McCabes Pharmacy

Hi Linda,
Thank you for your feedback, I apologise you had a poor experience in store. All of our staff that provide the 24 hour blood pressure monitor are trained and there has been a new system put in place regarding the doctor's letter for the monitor so that this won't happen again. I had tried to call you twice to no avail to apologise and explain that we had new measures in place to prevent this from happening again and we have also sent the machine in question to be tested.
Kind regards,
Elaine

Valutata 1 stelle su 5

Unreliable & untrustworthy

I placed an order online for a click & collect .I have gotten no response over a month and the order was 100 euro worth. Absolutely unacceptable and completely unreliable. Looking at previous reviews this is a common issue with McCabes , I would not recommend to place any orders online for click & collect.

11 luglio 2022
Non scritta su invito
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Risposta di McCabes Pharmacy

Hi Gabriele,
Thank you for your feedback, I apologise that your order hadn't arrived in the store. I have emailed you and tried to call you regarding this order but unfortunately, I have been unable to reach you.
My colleagues in store have made me aware your order has been collected and again apologies for any inconvenience caused.
Kind regards,
Elaine

Valutata 1 stelle su 5

McCabes in Ridgewood - Very Poor Service

McCabes Pharmacy in Ridgewood has the worst customer service I've ever encountered. They have no idea how to behave as a local business. They refuse to take children's passport photos, claiming to not have the correct seat, another McCabes pharmacy did it no bother because my child can stand! They refused to give us medication for a sick infant multiple times because it was 30 mins before closing and wont let you in the store sometimes 20 mins before closing. Every time I decide to go back there again it gets worse. I have honestly never come across anything like it! Abysmal!

13 giugno 2022
Non scritta su invito
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Risposta di McCabes Pharmacy

Hi Heidi,
Thank you for your feedback, I am sorry to hear of this poor experience. I have sent a request to get more information from you so that we can speak about this further and have it investigated.
Kind regards,
Elaine

Valutata 5 stelle su 5

Thanks Airside Pharmacists! I Tested Negative and Returned to the States!

To the wonderful pharmacist's at Airside who helped me with Covid tests and offered such resounding support, a big thank you! I was thinking about purchasing a nasal rinse before my big Covid test on Monday and the Pharmacists recommended against it. They were very truthful and honest which made me decide against purchasing it. And, I tested negative on Monday after quarantining for 5 days in Ireland. Thanks again for your service and support!

7 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered online for click and collect…

I ordered online for click and collect from the Athy branch the 1st of June. I received an email saying It’s had been shipped to Athy the 2nd of June and the pharmacy would contact me to collect my order. It is now the 06th of June and the Athy pharmacy has still not contact me. I will not be ordering from this website again.

6 giugno 2022
Non scritta su invito
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Risposta di McCabes Pharmacy

Hi Sebrina,
Thank you for your feedback, I am sorry to see that there was a delay with your order. As per our email conversation, I am delighted that you have collected your order and this was resolved.
Kind regards,
Elaine

Valutata 5 stelle su 5

Met a fabulous lady Maureen working in…

Met a fabulous lady Maureen working in the crescent limerick branch. She was working in the makeup & creams counter. She was so kind & helpful & such a pleasure to deal with. Her customer service will bring me back again & i’ve told all my colleges about her kindness

13 maggio 2022
Non scritta su invito
Valutata 2 stelle su 5

NEXT DAY delivery is a lie.

They advertised as Next Day delivery but it's all lie. Even within Dublin it will take around 3 days, even you pay extra for that. So be aware of that.

29 aprile 2022
Non scritta su invito
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Risposta di McCabes Pharmacy

Hi Ravindra,
Thank you for your feedback, I apologise there was a delay I have sent you an email regarding this.
Kind regards,
Elaine

Valutata 5 stelle su 5

Wexford town spent a weekend in wexford …

Wexford town spent a weekend in wexford from Dublin and for got my medication the young man in the chemist could not have been more helpful rang my chemist in Dublin and got my medication emailed to him and was able to give me my 2 tablets to help me till I got home. Very very helpful thanks

25 aprile 2022
Non scritta su invito
Valutata 4 stelle su 5

Problem resolved

Ordered and paid for 100g of diclac gel. Only received a 30g tube. Emailed them and they apologised and sent out the correct order.

25 aprile 2022
Non scritta su invito
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Risposta di McCabes Pharmacy

Hi Sean,
Thank you for your feedback, I apologise once again for this error, the correct item was posted out to you today as discussed.
Kind regards,
Elaine.

Valutata 1 stelle su 5
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Risposta di McCabes Pharmacy

Hi Emanuela,
Thank you for your feedback, as discussed via email your order was marked as delivered and is under investigation at present so that we can resolve this as quickly as possible for you.
Kind regards,
Elaine.

Valutata 5 stelle su 5

Happy Customer

When I visited my local McCabes Pharmacy to buy food supplements, I was advised there was a 'Buy One, Get One Half-Price' deal online (but not in-store). So I went online to purchase - it was quick and painless, and my order arrived next day :)

20 aprile 2022

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