Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, an... Leggi di più

Valutata 4 stelle su 5

I can't use the license I have just renewed and I have now missed a client deadline so not ideal. Please ask someone to contact me as I need to use sketch up tomorrow for my work. Thank you I hav... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

MC2 were helpful and understanding of the CIC status of my company not being a registered charity but that it still operates as a not for profit company. They provided access to software faster than e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di componenti software per computer
  2. Negozio di accessori per computer
  3. Azienda di progettazione di modellini

Scritti dall'azienda

Design software re-seller and training company located in London, we sell Sketchup Pro, Artlantis, Vectorworks, Visualisation, Piranesi


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

58 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sketchup licence renewal

I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, and everything worked exactly as expected. I highly recommend this company for anyone looking for fast and trustworthy service!

18 novembre 2025
Valutata 1 stelle su 5

Extremely frustrating and unacceptable experience

I purchased the SketchUp Student Subscription from MC2 Design Ltd on March 31, 2025, and sent my student ID right after. Trimble emailed me saying I could start using the software, but when I logged in, it showed "No products yet."

I contacted Trimble support and confirmed I was using the correct email. They told me the issue was with the entitlement, and only my local reseller (MC2) could fix it.

Since then, I’ve called MC2 several times. First, they told me to reinstall the software — didn’t help. Then they told me to delete some files in the Registry Editor and restart — still didn’t work. After that, every time I call, it goes straight to voicemail and no one gets back to me.

It’s been over a week, and I still can’t use the software I paid for. I really need it for my study. This whole experience has been super frustrating and honestly unacceptable.

31 marzo 2025
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

We understand your frustration and apologize for the ongoing issues with your SketchUp educational subscription.

Regarding communication, and support we have helped you try and sort your issue out on several occasions. With all due respect you are not our only customer so when you call and reach voicemail, please leave a message with your details and a brief explanation of the issue. This will allow us to look into your case and get back to you as quickly as possible., but when you call and do not leave any messages, we are unable to help.

We have cancelled your subscription. As soon as Trimble confirms the cancellation, the refund will be issued.

Again, we apologize for any inconvenience this has caused.

Valutata 2 stelle su 5

We are still waiting for our order

We are still waiting for our order. We purchased Sketchup yesterday and still have not received access to it!

7 febbraio 2025
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Hi there,
Please check your email inbox for a message confirming that your license order was processed and activated on the 6th.

Valutata 5 stelle su 5

Purchased renewal software in most…

Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!

3 febbraio 2025
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 5 stelle su 5

Easy and quick

Easy and quick. Was able to buy the right license and get up and running the same day.

15 gennaio 2025
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 5 stelle su 5

Great experience

Everything went smooth and fast. Meeta was of great help through the process. Thanks to the MC2 Design I can now use the Sketchup. Great customer service and kindness. I will definitely renew my subscription with MC2 Design for my next four years of university.

15 novembre 2024
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 5 stelle su 5

They are always so helpful

They are always so helpful. Thank you

15 novembre 2024
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 1 stelle su 5

Terrible

Terrible, we purchased a not-for-profit sketchup licence and discovered the following year that, although money for the renewal was taken from our account, we didn't have a licence. When we contacted MC2 about this, they were awfully slow to respond initially and then they stopped responding even after chasing. Now the charity has lost out and has no easy recourse seven months later.

27 agosto 2024
Non scritta su invito
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Hi there,

Thank you for your feed back. We are sorry to hear that you have not had a good experience with us

Regarding your payment, please note that for automatic renewals, both the initial purchase and the auto-renew option need to be selected. In your case, the auto-renew option was not initially selected, so the renewal was not processed automatically.

As soon as you contacted us, we issued a refund for the renewal payment. Therefore, we are unsure about your comment about the charity losing out.

Valutata 5 stelle su 5
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 5 stelle su 5

The company is reliable and delivery of…

The company is reliable and delivery of products were efficient and fast
Affordable price range

28 dicembre 2023
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 5 stelle su 5

Meeta is lovely and always on hand to…

Meeta is lovely and always on hand to help with any problems.

29 novembre 2023
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valutata 5 stelle su 5

Getting started with new software

Mc2 Design Ltd were extremely helpful and their support was first class.

29 novembre 2023
Logo di MC2 Design Ltd

Risposta di MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più