The Female staff unhelpful most of the time and stingy. You will get better customer service with the overnight guys and they give 25 free spins instead of 10. Over all without the staff. I like this... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Mbit has very fast cash outs no questions asked BOOM lands in your wallet. I've gotten some chunky wins here before. Their bonus system is plentiful, awesome, and more than fair.
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I can’t say much about this casino except out of all the crypto casinos I have played in over the last 8 years this is by far the best casino I have played in. Super fast payouts and customer service... Leggi di più
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Nathalie was exceptional at providing professional and fair customer service. I was so happy that she was able to resolve my issue with little hassle. I recommend she recieve a raise as soon as possib... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.
Informazioni di contatto
4,3
Eccellente
476 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 89% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always super fast and large cash outs
Always super fast and large cash outs ! Never am disappointed with customer service and the amount of games is great !
9 ottobre 2024
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Risposta di mBitcasino
So glad to hear you’re enjoying the full mBit experience! We’re thrilled you’re loving the speedy cashouts, game selection, and top-notch service!
Is the only online casino I've been…
Is the only online casino I've been able to cash out without any problems. I love it
11 settembre 2024
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Risposta di mBitcasino
To many more good times, Alannah!
Hit big wins with seamless withdrawals
30 ottobre 2024
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Risposta di mBitcasino
Thanks for the awesome review, Erica! We're thrilled you're enjoying your mBitcasino experience.
Competing for worst online casino
My deposits are in the thousands and i've never withdrawn one dollar. Today I did win $2,000 and the day prior won $600. Neither time, would it let me take that money out. I would call it the second worst casino online, but at the one I had in mind for being the worst, I atleast won a few thousand dollars and was able to get it out.
Lastly, just in the middle of games. It'll just stop and say you've been banned from the website.And then, two days later, it will function like that never happened. Though that particular thing is happening and with increasing frequency.
*************
Mbitcasino employees i just want to make sure you saw above that over the course of two days I won $2,600 and you all would not allow me to withdraw it while simultaneously acting as if you're helping me and then you banned me?
I was thinking, maybe you could explain that here in a public forum.
27 ottobre 2024
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Risposta di mBitcasino
Thank you for reaching out to share your experience, James.
We understand how disappointing it must be to have a withdrawal delayed, and we’re here to help clarify this situation. Two days ago, our team did reach out regarding the cashout. Because the cashout address was not confirmed at that time, the withdrawal was canceled, and the funds were rolled back into your account.
Please feel free to make a new withdrawal request and confirm the cashout address, so our team can process it as soon as possible.
We also noticed that during your recent chat interactions, offensive language was used. While we understand frustrations can arise, we maintain a zero-tolerance policy toward disrespectful behavior directed at our team members. We kindly ask that you keep future conversations respectful.
If you need further assistance or have any questions, please don’t hesitate to get in touch at payments@mbitcasino.io.
Risposta di mBitcasino
Cheers, Daniel! 🤩
I have been a loyal customer of mbit…
I have been a loyal customer of mbit for a long time but and the best thing that I liked the most was that there was no maximum cash out on any bonuses and their loyalty program was the best but they have become pretty greedy lately and is making it very difficult to stay loyal
3 settembre 2024
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Risposta di mBitcasino
Thank you for sharing your feedback and for being a loyal member of our community, Amanda. We understand that the recent changes to our Loyalty Program and bonus structure may feel different from what you were used to. These updates were designed with the goal of balancing fairness and enhancing player experience, as well as keeping the rewards sustainable for everyone in the long term.
We’re committed to maintaining an exciting and rewarding experience for you, and we genuinely appreciate any input on how we can make that happen. If you have any further questions about the new Rewards Program, please don’t hesitate to reach out at support@mbitcasino.io.
Thank you for your continued support, and we hope to keep creating enjoyable moments together.
I think mbit used to be great before
I think mbit used to be great before, but it's been pretty lousy lately. I used to think that the more money I spent on it, the most bonuses and free spins I'll get, just for being a loyal customer that spends a pretty penny on there, but it feels like the more money I've spent on mbit casino, the less bonuses and winnings I've been getting..lately they haven't been giving ANY kinda bonuses, or free spins, which really bucks and has been making me spend less time and money on there. I used to spend alot of money and time when they would reward me, not these days though.
7 ottobre 2024
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Risposta di mBitcasino
Hi Ana, and thank you for sharing your experience with us.
We’re sorry to hear that the recent changes have fell short of your expectations. If you feel like you’re not getting the experience you used to, we’d like to take a closer look.
For us to be able to investigate, we'd need the email address linked to your mBit account. Feel free to reach out directly at support@mbitcasino.io, and we’ll be happy to help.
I consistently win money here and I'm…
I consistently win money here and I'm always paid and paid quickly. Staff is friendly and helpful, and they host some light games through the week on discord giving everyone a little sense of community and comradery. You can win spins winning those little quizzes and such. Ok that's my experience.
28 ottobre 2024
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Risposta di mBitcasino
Thanks so much for sharing your experience, Beau! We’re thrilled to hear you’re enjoying the fast payouts, and the fun community vibe on Discord. Our team works hard to keep it friendly and rewarding for everyone (we'll make sure to pass on the feedback to Ivy and Joseph too). Here’s to more great moments and lucky spins ahead! 🎰
Great experience I love it
29 ottobre 2024
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Risposta di mBitcasino
We’re so glad to hear that, Ciara, let's keep the good times rolling! ❤️
The quick cash outs minimal deposit…
The quick cash outs minimal deposit bogus tho
28 ottobre 2024
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Risposta di mBitcasino
Thank you for the feedback, Isaias!
Mbit does not care about their…
Mbit does not care about their customers at all. They are judgemental when it comes to how much you put in. they are a special kind of greedy that by the time you notice you already gave them enough that they do not care if you don't come to their casino anymore. Just beware of Mbit. Best to just avoid them.
20 ottobre 2024
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Risposta di mBitcasino
Hey Curtis! Thank you for sharing your feedback. We're sorry to hear that you feel this way, as it's important to us that every player has a positive experience at mBitcasino.
Regarding promotions and Free Spins, please note that minimum requirements must be met, and these are clearly outlined in our Terms and Conditions.
To better understand your concerns and address any issues you’ve faced, we kindly ask that you provide more details via email at support@mbitcasino.io. Our team will be happy to look into your account specifics and work toward a resolution.
We look forward to hearing from you soon.
My deposit didn't show up in my account…
My deposit didn't show up in my account today and the casino has disabled my live chat feature as well as I assume blocked my email address as I have sent several emails . So I sent a email from my other email address and received a reply almost immediate that says to email from the email associated with account and I explain I already have a few times they just keep sending me the same email over and over saying to email from account email I kept trying get no reply so I guess they just want to steal my money that's how they do business . I included the email with account and even asked for them to email me and I'll reply to no avail
11 ottobre 2024
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Risposta di mBitcasino
Thank you for reaching out. We see there was a temporary block on your chat access due to previous disrespectful communication, which has now been lifted. We certainly understand frustrations can arise, but we have a zero-tolerance policy for disrespectful behavior towards our team members. Your email access was never restricted, and we encourage you to continue using it for any support needs. Going forward, please ensure communication remains respectful, as further issues will result in chat-only restrictions to maintain a positive environment for both players and support agents.
You can buy the slot machine bonus but it will say error , also you can't earn a binus
Why do people call customer support good when you can't call anyone? You have to email and usually get generic responses.
First of all, ##when you are playing and for any reason lose connection, the game will allow you to keep playing and you will lose every spin you make.
Second of all ## you will be playing and decide to buy the bonus for whatever game you're playing but it'll let you buy it and say contact customer service bcuz theres an error. There's nothing they can do for you. You will still have your money you spent for bonus but soon realize no matter what game you choose you can't buy the bonus bcuz it'll say error, and then you will realize the game doesn't ever give you a bonus either. So you will lose.
They do pay out very fast when you do win, and never had an issue with that. But there is no customer service you can call and once they don't want you to win you will not win or at least not much. I am recording my gameplay bcuz it's been two days since I've been able to purchase a bonus and play it also two days since I've earned a bonus while playing. They say they can not refund and nothing is wrong. That's a lie..
25 settembre 2024
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Risposta di mBitcasino
Thank you for your feedback, James. We’re glad to hear you’ve had no issues with withdrawals and we do strive to process those as quickly as possible.
Regarding customer support, we provide 24/7 assistance via email and chat, though we do not offer phone support at this time. We’ve noticed you mentioned difficulties reaching our Support team—it's important to mention that offensive language in the chat may lead to a temporary block, which was the case here.
As for the issue with purchasing bonuses in a specific game, we did identify this as being a temporary malfunction. While your account funds were not impacted by this, we appreciate your feedback and have raised the issue with our game provider. This was fixed in the meantime.
Thank you for your understanding!
This is a good webseit to deposit but…
This is a good webseit to deposit but if you dont lose u will have problem with the withdraw.
From
For slot games, a standard 1x (one-time) wagering requirement is applicable to deposits before they become cashable. However, when playing table games and other games, a standard 10x (ten times) wagering requirement applies to deposits.
To
Account verification
17 settembre 2024
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a power ranger style staff with special power
MBIT has the best loyalty program available
12 settembre 2024
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Risposta di mBitcasino
A Power Ranger-style staff with special powers? 🦸♂️ Love it! That’s exactly the energy we bring to our team AND Rewards Program – unstoppable rewards and epic perks! ⚡
Thanks for the shoutout, Liszcz! 💥
Real-Life Experience—This online casino is the most…
This online casino is the most convenient, user friendly, and affordable of all the many online casinos of the entire online gaming era. The platform is easy to navigate through and the experience is surprisingly very realistic compared with the actual traditional real life casino visits in person. I feel like I have the casino in the palm of my hands since I’ve been a member. The rewards program is the most generous and well structured. The staff is courteous and committed to helping from deposits to withdrawals. If you’re looking to have a great real-life casino experience with the luxury of having it a click away…, look no further than “mbitcasino.io”
11 settembre 2024
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Risposta di mBitcasino
It’s awesome to hear that you’re enjoying the platform and finding it easy to use, JB – that’s exactly what we aim for. Your shoutout to the Rewards Program and the team really means a lot.
Thanks for being part of the mBit Community - we’re always here to keep the fun rolling! 🎰
Risposta di mBitcasino
Thanks for the awesome feedback, Ahmed! We're glad you're enjoying your experience! Let us know if you need anything, and good luck with your next spin!
Very fair, multiple big wins!
This company has a great rewards program with bonuses, free spins and much more and I've actually been able to cashout some big wins for $600, $1200 etc. Definitely worth trying it out if you don't have time for the actual casino, you also get your cash out within 10 minutes most times!
9 settembre 2024
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Risposta di mBitcasino
Thanks for the shoutout! We're thrilled to hear that you're enjoying the new Rewards Program and speedy cashouts. Congrats on those big wins! If you ever have any questions or need anything, we’re here for you. Keep the good vibes going and best of luck with your next game! 🎰💰
Best crypto casino there is love it
7 settembre 2024
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Risposta di mBitcasino
Thanks a lot for the awesome feedback, Kenneth! We’re glad you’re loving mBitcasino. If you ever have any thoughts on how we can make it even better, don’t hesitate to reach out. Happy gaming! 😊
Loyalty has no price
Love the simplicity of it all, just wish they offered more ways for loyal customers with smaller banks could benefit weekly
6 settembre 2024
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Risposta di mBitcasino
Thanks for your feedback, Luther! We're glad you’re enjoying the simplicity of it all. With the new Rewards Program, loyal players can maintain their level based on gameplay, so no more quarterly resets—you’re in full control. We’re always looking to enhance the experience for all players.
Please free to reach out to our support team at support@mbitcasino.io to explore how you can make the most of the Rewards Program! 🎯
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