Matstores Recensioni 688

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issu... Leggi di più

Valutata 5 stelle su 5

FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love my 60 x 118" chair mat so much! It's big enough to extend from all the way under our home office's executive desk across the front of the computer credenza desk (L-shaped desk configuration) t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The product spec was surprising higher than I even expected. I wish I had bought properly first time. Worth every extra penny over a poorer, cheaper product (that I previously had). My premium, rich c... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili

Informazioni fornite da varie fonti esterne

At Mat Stores we offer a wide choice of quality floor and surface protection solutions for the home and office at competitive prices, including chair mats, indoor and outdoor entrance mats and anti-fatigue mats.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

688 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

We found the chosen courier

We found the chosen courier, DHL, to be frustratingly useless in finding our new-build address despite guidance on directions being provided.
Trying to contact Matstores by phone was nightmarish: could not get through, music was aggressive and no call back.
Product seems ok so far although a little softer than expected.

13 giugno 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review.
We apologise for all the issues with DHL, we ensured all information was passed on to them but unfortunately they still struggled to locate your address. We are glad you have now received the delivery and are happy with the product.
Please do let us know if we can be of any more assistance.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Cleats too small, mat walks on plush new carpet!

Good quality and fast delivery, thanks. However thought the plastic cleats under mat would be longer to keep the mat from walking on our high plush new carpet!!

31 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review.
We are pleased you are happy with the service received.
The grippers on the underside of the chair mat have been designed to a specific length to keep the mat in place without causing damage to carpets. If they are any longer, over the time there is the risk of damage to both your carpet and potentially your subfloor. Longer grippers also pose a health and safety risk when transporting, unpacking and moving the mat.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

a prompt…

Exactly as described and a prompt delivery

5 giugno 2023
Logo di Matstores

Risposta di Matstores

Thank you for your kind words.
We are glad you are happy with the product and service received.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Bought this mat on the strength of…

Bought this mat on the strength of other positive customer reviews...we were not disappointed...came very well wrapped...is of excellent quality..

29 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive feedback.
We are glad you are happy with your purchased based off previous reviews.
Please do not hesitate to contact us if we can be of any more assistance.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Good quality product - robust and easy to use

Good quality product, seems fit for purpose so far sitting on my amtico spacia flooring.

Product seems to be robust and was easy to unpack and deploy.

Worth the cash!

24 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your kind words.
We are delighted to hear the mat is what you needed and worth the cost.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

DOES THE JOB

DOES THE JOB. FAST EFFICIENT DELIVERY

1 giugno 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive feedback.
We are pleased to hear you are happy with the service received.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Great product and shipping time

Great product and shipping time. One thing though finding tracking and shipping info was lacking. Otherwise great.

1 giugno 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review.
We apologise if finding your tracking information was not very clear, but we are glad you are happy with the product.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

excellent choice of chair mats

Superfast dispatch excellent choice of chair mats even for deep pile carpet which is hard to come by. Great quality, item was packaged perfectly delivered with care. Overall great shopping experience, I am happy with my purchase.

31 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review and kind words.
We are delighted to hear you are happy with our product range and the item you chose to order.
Please let us know if we can be of any assistance in the future.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

All good! No complaints! It’s all good!

Item as described. Light speed delivery. Purchase with confidence.

28 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive feedback.
We are pleased to hear you are happy with the item you ordered and service received.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

quick service

27 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your feedback.
We are pleased to hear you are happy with the service received.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Great quality mat and very speedy…

Great quality mat and very speedy service.

23 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review.
We are delighted to hear how pleased you are with the service and product received.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Arrived as described but I was…

Arrived as described but I was surprised it was rolled up but it did, rather violently, spring open when the ties were cut. Be careful this is probably best done by two people

7 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank your for your review.
Our smaller mats are shipped flat and anything larger than 90x120 is shipped rolled. All of our rolled mats should be delivered with unrolling instructions, we apologise if you didn't receive this.
Please let us know if there is anything else we can help you with.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Easy website to navigate

Easy website to navigate and place an order, delivered on time.

3 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive feedback.
We are pleased to hear you found our website user friendly and are happy with the service received.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Found one!

For a sheet of plastic.. Carpet protectors are a minefield online. Amazon etc offered nothing but rolled up cheap rubbish.

This website appeared and sorted a decently priced and solid mat. No messing. 55 pound, done.

Nice.

5 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive feedback.
We appreciate your kind words and are glad to hear you have found a product that works for your needs.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Quality, hard-wearing

This is the 4th mat I have purchased. The previous 3 were for use on carpets and, after two years, still very sturdy and no issues. Latest mat is for vinyl floor, exactly as, needed. Quick delivery, no curving, lies flat so no trip-hazard.

1 maggio 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review.
We are delighted to hear you keep coming back and are happy with your purchases.
Please do not hesitate to let us know if we can assist you in the future.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Arrive quickly

Arrive quickly, and it was just what as advertised.

27 aprile 2023
Logo di Matstores

Risposta di Matstores

Thank you for your review.
We are delighted to hear you are pleased with the service and the product you have ordered.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Matstores UK - great products, great service!

I needed to replace my old, very cracked, PVC chair mat and found Mat Stores UK online. I specifically wanted a mat for use on very low pile carpet, but without a studded back, and was very happy to find that Mat Stores UK offered a suitable one (Cleartex Unomat Anti-Slip Chair Mat for Hard Floors, Very Low Pile Carpets and Carpet Tiles, Polycarbonate, FR128920ERA, Size: 119 x 89cm).
It was very easy to place the order from MatStores UK, with quick despatch and delivery. DHL Parcel sent notification by text the day of delivery, providing a one-hour delivery window, so I could plan my day accordingly. Product arrived in perfect condition, flat-packed in minimal amount of environmentally friendly cardboard.
Overall a great product and great service from MatStores UK, I would definitely order from them again.

4 aprile 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive detailed review.
We are delighted to hear you are pleased with the all round service you received and the mat you have purchased.
If we can be of any assistance in the future, please do not hesitate to get in touch.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

They answered my question quickly

They answered my question quickly, the mat is good quality mat, and delivered it on time.

2 aprile 2023
Logo di Matstores

Risposta di Matstores

Thank you for your positive review.
We are glad your queries were answered efficiently. We are also pleased to hear you are happy with the product received and the delivery service.
If you need any more help please do not hesitate to contact us.
Kind regards,
Mat Stores

Valutata 5 stelle su 5

Good service

30 marzo 2023
Logo di Matstores

Risposta di Matstores

Thank you for your feedback.
Please let us know if we can help in the future.
Kind regards,
Mat Stores

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più