Difficult to source quality electrical products as most come from overseas. I have always believed to fit the best made and SAFEST parts with anything to do with electricity. I am NOT in the trade but... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Item arrived damaged in transit. The customer service staff could not have been more helpful (regardless of order size) and had replacement sent within hours. Thank you
Been purchasing from Mastertrade for a few years now.Prices have always been very competitive and good quality.Very quick to communicate and sort any delivery problems. Delivery is very prompt
I was struggling to find a door panel for a Hager 4way consumer unit, following a recent upgrade to the electrics, the electrician accidentaly broke the locking hinge pins. Anyway, this was the only... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Mastertrade stock all the leading brands at very competitive prices, and are committed to giving you the kind of service you should expect from your supplier.
Informazioni di contatto
Golds Hill Way, DY4 0PY, Tipton, Regno Unito
- 0121 522 6229
- webteam@mastertrade.co.uk
- mastertrade.co.uk
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service and fast delivery
Great quick delivery and at a …
Great quick delivery and at a competitive price
Competitive prices
Competitive prices. Good choice of products. Staff knowledgeable on product.
No response re order.
I ordered a downlight on 19th Dec to finish a job. It was supposed to be in stock and same day despatch. I emailed Mastertrade 23rd Dec for an update as it was showing on my account as "Processing". So far, no response and still "Processing". Not impressed.

Risposta di Mastertrade
Una Empresa que realmente recompensa…
Una Empresa que realmente recompensa por seguir estrictamente sus reglas, espero siga creciendo
Used Mastertrade to buy some sockets in…
Used Mastertrade to buy some sockets in two occasions. First occasion unfortunately two of the sockets that were sent were of the wrong type, but this was quickly fixed. Very good prices and availability.
Great post sales customer service
I bought some downlights from Mastertrade having carefully researched which ones to get and found them to be competitivly priced there. They were delivered in good time and I was very happy with the products (Forum SPA). Over several months some of them have failed and started flashing. I called customer services and they have been responsive and worked to confirm warranty terms with the manufacturer. Replacements have been arranged efficiently. I couldn't ask for more from a supplier. Very professional and good customer services.
Dodgy Prices
Ordered an item from Mastertrade, only to find them cancel and change the price and invite me to re-order at a higher price. Refund given, but very disappointed that my order was cancelled and false prices were advertised.
I don't think I will be re-ordering from them.

Risposta di Mastertrade
Deffo use again.
Initial delay in ordering from the manufacturer. One phone call asking 'Where's my stuff?' and the order was traced, actioned and it arrived 24 hours later. A system hiccough I suspect. This happens....
Thanks Mastertrade.
Great company to deal with
Great company to deal with, extremely happy with the service they have provided me with over the last few years. Always ready to give advice and good after sales service.
Great quality fir a very reasonable…
Great quality fir a very reasonable price. Well packaged and quick delivery.
I am an electrician & you need…
I am an electrician & you need wholesalers you can trust, I always have great service from Mastertrade. The delivery is always extremely quick & whenever I have had an issue the customer service team has been great.
Highly recommend!
Excellent company to deal with
Excellent company to deal with. Great customer service on the phone and great communication. Prompt dispatch times and delivery is fast.
The fastest deliverey out there.
The speed at which the order was processed, dispatched and received was outstanding.
Also, the price was the most competitive price I found.
I have added Mastertrade to my book marks to use in the future.
So kind and helpful
So kind and helpful . I was stuck for specific plug sockets to finish my kitchen installation before Christmas . Totally unreasonably requested next day delivery on 16th Dec . Didn’t expect them to come up with the goods but they did . Thank you so much . Wouldn’t hesitate to buy from here in future .
Top Firm!
Very pleased with both my purchases and deliveries from Mastertrade. Great prices and a very quick response when I had a problem. Well done guys.
Great selection and prices
Great selection and prices, very knowledgable staff and fast delivery.
Been a regular customer for 4 years, great service provided
I often use Mastertrade and so far o…
I often use Mastertrade and so far o have not had any issues . Prices are reasonable , delivery times excellent , customer service good .
Best price for buying Astro Digit…
Best price for buying Astro Digit Lights, fast delivery and kept informed after purchase
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