Masta Recensioni 

538
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Really sorry to say that the whole experience was highly disappointing. The lady advising was highly incompetent and there was no stock of vaccines that we wanted. Vaccine prices are ridiculously expe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A really in depth consultation as to the requirements for safe travel as well as very useful updates as to the current problems in the country and some sensible reminders of good practice when travell... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I felt quite anxious going here- we only booked, because our GP was not providing travel vaccines at the time. I expected they would ‘strongly recommend’ more than we really needed and that it would b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Arrived for appt at Priory medical centre and was advised where to go etc. The person conducting our review was, friendly, helpful, very knowledgeable not only discussing vaccine options but all thi... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

538 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(538)

338 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Not recommended

I booked my appointment indicating the destination of my trip. When I arrived to the clinic, they reviewed the information and said they did not have the jabs in stock. I wasted my time, and petrol, having taken time off work for nothing.

24 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Natalia,

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been.

While we always try to review travel destinations in advance, vaccine availability can sometimes change unexpectedly due to supply issues. We appreciate you bringing this to our attention, as it helps us improve how we communicate stock availability to patients before their appointments.

Please feel free to contact our team directly if you would like to discuss this further on: enquiries@masta.org. We would be happy to help you find another location that can provide the vaccines you need and arrange a new appointment for you.

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Good travel clinic

Everything well explained, comfortable experience and lovely staff. Kept stock aside for me once I had had my first dose of a course. Were helpful with trying to keep me informed should they come into stock of the rabies vaccine. I ended up having to go elsewhere for the rabies vaccine, but nevertheless my experience here with my other vaccinations was good. The lady who I had for my appointments was very nice!

10 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Amy,

Thank you for your lovely review! We’re really pleased to hear that you felt comfortable and that everything was clearly explained during your appointments. Our team always aims to make the vaccination process as smooth and supportive as possible.

Thank you again for taking the time to share your experience, and we hope to see you again in the future!

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff

9 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Nick,

Thank you for your review! We're delighted that you found our staff friendly and provided you with all the information needed!

Kind regards,
Andrea
MASTA

Valutata 3 stelle su 5

Convenient but rushed

Lots of slots available even on a Saturday or Sunday, and very easy process to book, as well as a convenient location. However, the actual consultation itself felt very rushed even though there was no one else waiting, and the consultant rushed me out the door before I could ask all my questions, which I was not particularly impressed with given that it was a paid appointment. The advice I did receive was useful.

6 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Eleanor,

Thank you for taking the time to share your feedback. We're pleased to hear that you found the booking process easy and was convenient for you.

We're sorry to hear that the consultation itself felt rushed as this is not the experience we aim to provide. Your feedback is very important to us, and we will share it with the team to help ensure consultations allow enough time for patients to feel fully supported.

We're glad that the advice you received was helpful, and we truly appreciate you taking the time to share both the positives and the areas where we can improve. If there’s anything further you’d like to discuss or any questions you still have, please don’t hesitate to get in touch with us at enquiries@masta.org.

Kind regards,
Andrea
MASTA

Valutata 5 stelle su 5

Excellent service

Easy booking options. Excellent extensive advice from very friendly Nurse Practitioner. Myself & husband more than content with service.

Note. Sandyford Dublin clinic: Need to improve clinic signage for customers . The warren of corridors leaves one mystified as to exact route !

4 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Elilis,

Thank you for your kind review! We’re delighted to hear that you found the booking process easy and that you both had a positive experience with our Nurse Practitioner. Providing clear, friendly, and comprehensive advice is very important to us.

We also appreciate your feedback regarding the signage at the Dublin clinic and will certainly pass this on to the team. Thank you for highlighting it, and we hope to welcome you again in the future!

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Great help and advice from MASTA in Dublin

We got our travel vaccinations at a much cheaper rate than other options around Dublin. The nurse was super helpful and gave us very thorough advice, not just about what vaccinations to get, taking into account which ones we had already, but she also gave us really good advice going on holiday to our destination generally. She gave us detailed information about precautions we should take with food and drink and animals as well as what to do in various situations. The whole experience was very thorough and helpful - we'd definitely go there again if we need travel vaccinations.

17 dicembre 2025
Logo di Masta

Risposta di Masta

Hi Louise,

Thank you for taking the time to leave such a lovely review!

We’re delighted to hear that you found the service helpful and informative. Our team always aims to provide clear, personalised advice so you feel well prepared for your trip.

We really appreciate your kind feedback and would be very happy to see you again in the future.

Safe travels!
Lidia
MASTA

Valutata 2 stelle su 5

Given vaccine in error

Given vaccine in error

17 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Roger,

Thank you for your feedback. Once again, we do sincerely apologise for what occurred at your appointment.

We would like to reassure you our clinician reported what had happened at the time straight away and our internal procedures for dealing with a matter such as this were followed.

If you have any further queries or would like to discuss this experience further, please do get in touch with our Customer Service team directly on enquiries@masta.org.

Kind regards,
Andrea
MASTA

Valutata 5 stelle su 5

Great service

Great service

20 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Sivatharishini,

Thank you for your review! We're pleased to hear that you enjoyed our services.

Kind regards,
Andrea
MASTA

Valutata 5 stelle su 5
Logo di Masta

Risposta di Masta

Hi Phillip,

Thank you for your feedback! We’re glad to hear you found the service punctual and informative. We really appreciate you taking the time to share your experience.

Kind regards,
Lidia
MASTA

Valutata 5 stelle su 5

Very good experience 👍

Very good experience and the I have taken vaccine from there ....the one who gave me vaccine the lady she is very nice polite and amazing nature 😊😊.....

11 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Rutvika,

Thank you so much for your lovely review!

We’re delighted to hear you had a very good experience with us. It’s wonderful to know that our nurse made you feel comfortable with her kind and polite manner.

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Good knowledge of clinician

Good knowledge of clinician and gave good information. Was patient when explaining things and was happy to repeat things to ensure I understood

30 gennaio 2026
Logo di Masta

Risposta di Masta

Hi Mary,

Thank you for your kind feedback!

We’re so pleased to hear that you found the clinician knowledgeable and informative. Taking the time to explain things clearly and ensure you feel confident and comfortable is very important to us.

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Zoe was great and made me feel…

Zoe was great and made me feel comfortable.

28 gennaio 2026
Logo di Masta

Risposta di Masta

Hi Lauren,

Thank you so much for your kind words!

We’re delighted to hear that Zoe made you feel comfortable and well looked after.

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Excellent Service

Booking process straight-forward and efficient. Pharmacist at King's Heath was very friendly, efficient and professional. Thoroughly recommended.

27 gennaio 2026
Logo di Masta

Risposta di Masta

Hi Mike,

Thank you for your lovely feedback. We’re so pleased to hear that you found the booking process smooth and that you had a positive experience with us.

Thank you as well for your recommendation and we hope to see you again soon!

Kind regards,
Lidia
MASTA

Valutata 5 stelle su 5

A very informative fact finding session…

A very informative fact finding session with a qualified nurse, leading to her administering a considered suggestion of vaccinations. We left with lots of information as to how to stay healthy and what to do if we fell ill in a remote area. Would recommend the Sandyford Dublin clinic.

27 gennaio 2026
Logo di Masta

Risposta di Masta

Hi David,

Thank you for taking the time to leave your feedback. We’re really pleased you had a positive experience and felt comfortable throughout your appointment.

We wish you a wonderful trip!

Best regards,
Lidia
MASTA

Valutata 4 stelle su 5

Good first appointment by phone

Good first appointment by phone, then very well organised appointment for actual vaccination

27 gennaio 2026
Logo di Masta

Risposta di Masta

Hi Anna,

Thank you for your kind feedback. We’re so pleased to hear that both your initial phone consultation and your vaccination appointment went smoothly.

Hope to see you again soon!

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Doctor was very informative and…

Doctor was very informative and helpful, explaining about various vaccines as we were visiting about 10 different ports of call. Did not feel hurried or pressured into having vaccines. Told us the cost before he went ahead. Had vaccines done at Grovelands Surgery Reading.

9 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Christine,

Thank you so much for your lovely feedback.

We’re so pleased you felt well informed and comfortable throughout your appointment, and that everything went smoothly.

We really appreciate you taking the time to share your experience and wish you a wonderful trip!

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Quickly seen

Quickly seen, very polite and understanding

9 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Kirsty,

Thank you so much for your lovely feedback.

We’re really glad you felt seen promptly and treated with kindness and understanding.

We truly appreciate you taking the time to share your experience.

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Very professional advice and guidance

Very professional advice and guidance, explaining the different injections for your trip and ensuring that any boosters and dates are clearly explained for now and in the future

7 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Mike,

Thank you so much for your lovely feedback.

We’re so pleased you felt well supported and informed throughout your appointment. That’s exactly the experience we aim to provide.

We really appreciate you taking the time to share your feedback.

Wishing you a fantastic and safe trip!

Best regards,
Lidia
MASTA

Valutata 5 stelle su 5

Excellent service after our nhs gp…

Excellent service after our nhs gp practice refused to administer our suggested jabs required for our holiday.

23 gennaio 2026
Logo di Masta

Risposta di Masta

Hi Stephanie,

Thank you so much for your kind feedback.

We’re really pleased we were able to help and provide the vaccinations you needed for your holiday. We truly appreciate your support and wish you a wonderful and safe trip!

Best regards,
Lidia
MASTA

Valutata 3 stelle su 5

How much it cost

Service was fine no problems there. But there is a £30 booking fee then £103 on top for 2 injections outrageous

5 febbraio 2026
Logo di Masta

Risposta di Masta

Hi Joe,

Thank you for your feedback.

We’re pleased you were happy with the service, and we’re sorry the cost felt high. We understand that travel health costs can add up quickly, so we always aim to be transparent about our pricing. We truly appreciate you taking the time to share your thoughts and we wish you all the best on your travels!

Kind regards,
Lidia
MASTA

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più