Masión Recensioni 

426
•
TrustScore 1.5 su 5

1,6

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Valutata 1 stelle su 5

Blufföretag. Överstruken stjärna om det vore möjligt. Handla inte här. Skitprodukter från Kina med AI-genererade bilder. Produkterna är omöjliga att returnera och kundkontakten är obefintlig. Dom... Leggi di più

Valutata 1 stelle su 5

Klänningarna jag beställde från Michelle Maison motsvarade inte alls vad som visades på bilderna. Tyget på bilden såg linneliktvut med hålmönster men det som levererades var klänningar i ett tunnt... Leggi di più

Valutata 1 stelle su 5

Hade lämnat en överstruken stjärna om jag kunde. Klänningen var absolut inte som på bilden, bara Kina-skräp i plastliknande tyg. Och självklart nästintill omöjligt att returnera. Just nu drar kundserv... Leggi di più

Valutata 4 stelle su 5

I’ve ordered from this company twice now and received the three piece set with necklace, bracelet, and ring. I don’t wear the rings often as they are a little loose on my fingers, but the necklace and... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Being true to the reputation of the name, MASION embodies the timeless allure and sophistication of French artistry, presenting a unique vision that delivers a collection of exquisite high quality pieces deserving of trust and admiration for a lifetime.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

426 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,6

Tutte le recensioni

(426)

24 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Satisfied Customer

I’ve ordered from this company twice now and received the three piece set with necklace, bracelet, and ring. I don’t wear the rings often as they are a little loose on my fingers, but the necklace and bracelet fit perfectly and I’ve gotten many compliments in the few weeks I’ve had them. The quality is great and the feel is great and you will definitely look and feel great! I’ll definitely order again if they offer another three piece set at a reasonable price! Thanks Masión!

1 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Added a $50 charge then ghosted me

I finalized an order on the website and AFTER FINALIZING, I got a pop-up for a mystery box. I clicked on it to see the details and it was automatically added to my order that had ALREADY been paid for and finalized. That was an extra $50. That $50 charge came from a different name than the rest of my order in my bank statement. When I asked for a refund they refused, as the order had already shipped and to follow up once I got it. When I got my order I asked how to get the $50 refund for the items I DID NOT ADD TO MY ORDER, they never responded. It’s been about a week. Overall, don’t do business with them, very sketchy company.

2 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam Charges and Mediocre Product

The company forced a membership fee with my purchase in a way that was difficult to know it happened and now will not respond to my requests for cancellation. The membership is a scam and the jewelry was mediocre at best.

6 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam

Charged me for a membership fee that I wasn’t able to remove and that I didn’t authorize

1 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam unauthorized charge

I ordered and received a bracelet but as others have reported, an unauthorized charge showed up shortly thereafter. Can’t get response from customer service.

25 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Buyer Beware

Buyer Beware - SCAM ALERT

Save your time and money. First tracking information was provided showing my order leaving Grapevine, TX. One day three it moved (according to the SHOP app) to Coppel, TX. Next it didn’t move for weeks. My items did finally arrive in a severely damaged package that shipped from Rancho Cucamonga, CA.

When I contacted customer service, Nick told me that I got my order so he didn’t understand the whining.

Next - I’m notified by my credit card company that I have a monthly recurring charge from this company and they want to know if I authorized it. So now I’ve had to cancel my card during the fraud dispute.

The cheap looking jewelry really isn’t worth all this hassle.

29 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible Brand That Doesn’t Honor Order: Missing Items

I didn’t receive one of the items in my order and when I asked customer support to send it or refund the order, they said the item was in my order by mistake and was not a part of the usual promotion, offering me a mere $1 refund. I am completely dissatisfied with their lack of support and manipulation of me as a consumer into paying for shipping for 2 items when only one was shipped. In fact, I am legally obligated as a consumer to receive my full order as the purchase was a contractual agreement/exchange that they violated. If I could sue I would. Don’t buy here!

10 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM DO TO PURCHASE FROM HERE!!!

SCAM DO TO PURCHASE FROM HERE!!!

Life lesson if it seems to good to be true it is not only are their products fakes if you receive them but they won’t reply to email and they will charge you card for no reason other then a subscription that you never sign up for and you can’t cancel. They also won’t let you cancel orders or reply to any email they don’t even send shipping updates as they say they will.

27 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam! They force sign you up for rewards and charge you on a reoccurring basis

27 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY FROM THIS COMPANY

I placed an order for a deal they had going on and purchased a ring, bracelet and necklace. Right after I placed an order on September 11th. 3 days pass and I see reviews on how this company is a scam so I kindly sent in a request for a refund. 2 more days pass before I get a notification that my order has been sent out and then they decide to tell me the same day that it’s out of their hands now as it’s on its way. It took over 3 weeks to go from Los Angeles to San Francisco which is about 5 hours from each other which is crazy because I know China can get it here faster than that. After opening up and seeing the low quality i kinda expected it from them after my experience but they weren’t even the correct sizing. Box now sits collecting dust.

Worst part about it all is now I’m getting reoccurring charges from them for $64.87 for a “MASIÓN REWARDS CLUB” which I never signed up for and some how got charged 3 times just this month. I’ve reached out three times without a response.

Want the same headache go ahead and pay $31 dollars, wait a year til it arrives only to find out it doesn’t fit. And if that wasn’t enough here comes the hidden charges a month later to reignite the bs you just finally forgot about.

25 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY

STAY AWAY. this site is a scam, ordering a necklace with automatically sign you up for a subscription which you can’t cancel unless you call your card company. these scammers take $40 monthly from you. steer clear and don’t give these losers your money.

23 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM COMPANY!!

THis company preys on people. Do not order anything from them. They will lure you (or a minor in the case of my family) into a transaction and then begin charging their card for a fraudulent nonexistent service. Don't buy anything from them. They are terrible

18 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM - STAY AWAY

Same experience - they will scam you with a monthly billing of $65 even if you never agreed to it. They claim they will refund you but of course delay and ghost you. Unfortunately, even paypal will not help you when it's clearly a fraudulent charge. Customer service is non-existent. "Nick" who responds when he feels like it basically won't help hyou get your money back. Everyone should spread the word and bring this shoddy company down

23 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER FROM THIS SITE!

DO NOT ORDER FROM THIS SITE!
THEY FOUND A LOOP HOLE TO CHARGE ME A MONTHLY FEE OF $60 AND SENT ME THE WRONG ORDER IN THE FIRST PLACE.
IMPOSSIBLE TO GET IN CONTENT WITH AND DON'T DO REFUNDS.

1 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Beware of their Rewards Club

I didn’t realize they added a reward club membership to my order because there wasn’t a charge and now I’m being charge monthly for the membership. I’ve emailed multiple times try to get it canceled and refunded and I don’t even get an auto response letting me know they received my request there’s no way to get in contact with them.

14 ottobre 2024
Non scritta su invito

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