Maryhill Housing Recensioni 7

Horrific, decanted.

At the moment they have the worst housing officers. Where is the social responsibility and ethics in making customers first and happy. We continously contacted our housing officer to visit our house regarding an issue with radiator and store but now decided to ignore our emails. Unacceptable at this day n age especially when u have kids and getting ignored. Took them two/three months to fix our door. Never missed rent

We had two tradesmen in to fix our shower an electrician and a plumber and I have to say they were the nicest and most efficient pair of guys , so grateful for the great service

Don’t even deserve one star , I am totally fed up and stressed out by you’s .must be about 3 years now dealing with rats in my property , not to mention the dampness from day one that took you’s far to long to even kinda sort out ,false wall 😳🤦‍♀️And didn’t even bother about the other area I pointed out .I am constantly being fobbed off , all you’s do is lie , bin me off , disgraceful behaviour, how can you’s sleep at night treating ppl the way you’s do , oh yeah like a baby eh seen as you’s don’t have rats running about your homes ,in your kitchen, on your worktops , spreading their diseases , I’m constantly ill , the items I have lost through the dampness and the rats some are not replaceable and where sentimental and yet made to feel like a door mat , no apology or compensated , poor show

I'm disappointed I have to give them one star.they are absolute slum lords.i have been a tennant for over 23 years.my house has been flooded due to their negligence. They lie ,I have proof,they also try to bully ,when I say they I mean Bryony willet and Jennifer Simons.and again when I say they try to bully i mean ,in my case try is all they can do.bryony willet called me from her own fone to warn me not to email with a complaint.who does she think she is my house has been destroyed by flooding due to ABSOLUTE negligence by maryhill housing it's been going on for years.i have videos they have also admitted liability they had no choice but to pay for me to move elsewhere.now this Bryony willet thinks it's ok to tell a tennant of 23 years plus not to complain .What a joke Bryony willet and Jennifer Simons are a joke .this problem has been going on for years while they are still being paid for rent.i am now contacting housing benefit to report them.do not rent from maryhill housing.these people are at best lacking in empathy and at worst downright ignorant.i will not be bullied by Bryony willet I'm taking my case to court.i have already fought against maryhill housings lies three times, twice because It was clear I was telling the truth ,once in court when a judge told them they were totally incompetent. The arrogance of maryhill housing knows no bounds.i am fighting them all the way I suggest any other tennant with a ligitimit grievance does the same

If I could give them minus 0 I would I have been ignored by maintenance officers waited in on them after them making appointment with me then when I phoned the office the girl on the phone said there is a appointment for a Karen she read my phone number out to me asked me to hang on then came back and said I think it's a different Karen not her fault she was only saying what she was told to say I have phoned easily about 40 times probs lot more no phone call returned so I phone again Friday morning they can't find maintenance officers in really sorry miss Hannah I thought he got back to you I will get him to call you no call so phoned back oh he has a half day and of all next week ok so again on Monday phoned the office and she said oh wait I will try see if he is in the office I said really funny you told me on Friday he was on holiday the poor girl didn't know what to say anyway my friend said I will call and see if he is there and low and behold she managed to find someone that was on holiday .i don't know why they have a complaint procedure because I have complained to the last chief executive and also this one nothing not even a phone call from them I suppose there lunch break takes up most of the time they are nothing but a bunch of bullies I had housing officer out about my complaints and Guess what she said wait for it HAVE YOU GOT MENTAL HEALTH ISSUES THEN TO DIG THE KNIFE IN MORE HAVE YOU GOT .OCD my doctor has also advised me that I need a one level house her reply to this was good luck with that HYPOCRITESthat what they are so now over 2yrs den the line I am sitting with holes in the ceiling s mould and now they have made me feel so anxious when I need to call I put it of when I did get the courage back to phone her boss said well it's 2mnths den the line so you must still be letting it upset you but I've put your complaint in about this not heard another thing bet not one of them live in places like we have to your right liers cheats fake who do not care about the tenants that keep them in a job they don't have a conscious when they leave a tenant in fear because when you do complain they make it so much harder for tenants they are all on power trips and you are left in a state they have a cheek to put up on their website about mental health they drive you mental but I wasn't the one walking about my house with my hood up over my head I wish i could post the pictures of what they say I have mental health on the first time I have ever meet a housing officer in my home who didn't make a appointment with me but that's ok I mean don't they think I have lunch didn't even know who she WAS sorry about the rant but that's the experience I have had with MHA oh and they can't say they phoned me because I have answer machine

I live in Fearnmore flats in Maryhill.I woke up on A Friday with water pouring onto my bed through a light switch. Got up.Water coming from lots of different places.Phoned them up.Hours later water slowed down. Got a visit from two of the employees. Basically a contractor of theirs caused the flooding. Then promised dehumidifiers to dry house off. Try to get them to you today was quote. Hours went by and a new leak started. Phoned them up again.No knowledge of my first call then found it.Hours went by. New leak slowed down. A electrician came up and disconnected some light switches and even disconnected my cooker as it didnt have a switch..Hours went by a plumber came up and said just let leak drip...So Friday ended.Got up and waited for dehumidifiers on Saturday.Nobody showed at all.Same for Sunday.So had to clean up for hours on Friday .Soaking carpets,Soaking wallpaper ,Soaking walls as they did basically nothing's. Its Still Sunday.Having to use my own power to dry house out and not much left. A basic cowboy outfit .Zero help except stop the water in the first place.Really bad company....To be continued on Monday.Let's see if they do anything!!!!!....Monday is here.Phoned them up.Waited 20 mins on phone getting nowhere at all.Could not even find a record of me phoning them up on Friday morning. (I recorded the phone call on my mobile phone).So after getting nowhere they said will phone you back in 5 mins....A electrician came up and helped reconnect my cooker. They said up to 7 days at first as having a cooker is routine job according to them...3 hours later. Someone showed up at my door with here's dehumidifiers to dry house with.I'm unemployed. I used the majority of my power to dry the house out myself as they didn't even show up after Friday.I have enough power left for my own use only.These people don't give a damn.Mediocrity is all they have.Enjoy the read.(update... Hours later. They phoned me up.Opened with the phoned me but my phone rang out. Rubbish. No missed calls on my mobile.A complete lie.Worthless even trying to get them to act responsible manner. As they lied I told them where to get too.Avoid dealing with them if you can.They lie and basically don't give a damn.moving on from that shambles.Got a abusive letter from Claire Trainer to all tenants.Stop feeding local wildlife pigeons etc as it can attract vermin..Your tenancy can be affected if you do so They put the flat bins OUTSIDE the flats which is how the rats etc are getting fed.Removed tenant access too bin room by key.no idea why.meaning if we need access too bin room.we have too move 400 pound weight bins.Total abusive cowboy company sending threats when problem is caused by them.moving on got a letter from Clare Traner for all tenants in my flats stating do not feed the local wildlife,birds etc as can attract rats..maryhill housing put the bins outside the flats which is their problem not the tenants. Moving on gotva visit from Nichole Brown without warning she stated that as someone is living with me I have to pay extra rent,I said I would challenge the decision and then she didn't leave and started looking around my house without my permission. Told her too leave.got a letter from her threatening my tenancy as I refused extra rent charge. That was a lie. Ok back and forth with emails Finally got a face too face meeting with Dona Ronald. Complaint against abusive Nicole abBrown upheld and promised she would email me details of rent charge...Ok I lost
My email address ,sent them emails from another address. No reply. Phoned them up was told Donna Ronald would contact me same day..nothing at all.she said she tried too contact me...no missing calls and I got my old email address back and she sent nothing total abusive company from Hell.