MARCOLINIA  Recensioni 127

TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Wow what an amazing Scent. I ordered Sispiro Vibrato for my hubby on the advice of my eldest. My husband was not disappointed one spray of this lasts all day (I might have to use it as it’s much b... Leggi di più

Valutata 5 stelle su 5

Found this company by chance when looking for a particular perfume, done my research & read the reviews & they were not wrong. Not only did they have exactly what I wanted but was a fair amount che... Leggi di più

Valutata 5 stelle su 5

Overall experience from ease of placing order and having item within 36hrs was amazing. I have ordered Sospiro Vibrato which is not easily available in UK. The fragrance by its looks and smell seems g... Leggi di più

Valutata 5 stelle su 5

A1 customer experience and Service. Fragrance was delivered next day without no additional cost and also received a small complimentary free sample gift which was a classy touch. Genuine and authent... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

We are your gateway to a realm where fragrances become memories and beauty transforms into confidence. We are committed to providing quality products and services that meet your needs. Our customer service team works hard to ensure your online shopping experience with Marcolinia is entirely satisfying and enjoyable. Your customer satisfaction is our top priority.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Wow what an amazing Scent

Wow what an amazing Scent.

I ordered Sispiro Vibrato for my hubby on the advice of my eldest. My husband was not disappointed one spray of this lasts all day (I might have to use it as it’s much better than any perfume I have in terms of the fragrance lasting). Marcolinia were fantastic, I could not fault the service from ordering through to delivery, the price was spot on and would highly recommend them should you be looking to order fragrance.

14 aprile 2026
Valutata 1 stelle su 5

THEY DONT ANSWER EMAILS AND THAT PHONE…

THEY DONT ANSWER EMAILS AND THAT PHONE NUMBER THEY HAVE CANT BE REAL ,WHEN YOU PHONE THEM NOTHING , SO WHO ARE THEY ,

21 aprile 2026
Non scritta su invito
Logo di MARCOLINIA

Risposta di MARCOLINIA

Hi there,

We have checked our systems and we have no record of any previous contact from you regarding this issue.

If you are experiencing a problem, we are very keen to help and resolve it as quickly as possible. Please contact us directly at info@marcolinia.co.uk with any details so our team can look into this for you immediately.

Kind regards,
Marcolinia Team

Valutata 1 stelle su 5

46 DAYS, NO REFUND & IGNORING CUSTOMER

Absolutely shocking experience – this is by far the worst customer service I have ever dealt with.

I returned my entire order using their prepaid Royal Mail returns label, followed all instructions exactly, and have proof of postage. The parcel was confirmed as delivered on 20 February 2026, with tracking and GPS coordinates matching their returns address.

It has now been 46 days, and I still have not received my refund.

Despite providing all evidence, they continue to claim the parcel has not been received and say they are “investigating”, yet cannot provide clear answers, timelines, or even basic updates. My recent emails have simply been ignored.

Royal Mail has already confirmed the parcel was successfully delivered. If they cannot locate it internally, that is clearly an issue within their own warehouse or returns process — not the customer’s responsibility.

The lack of communication, constant delays, and refusal to take accountability is completely unacceptable. At this point, it genuinely feels like I am being messed around just to avoid issuing a refund.

I would strongly advise others to be cautious when ordering, as if something goes wrong, you may be left in the same situation.

If this issue is resolved promptly and my refund is processed, I will update this review accordingly.

7 aprile 2026
Valutata 5 stelle su 5

A 10/10 experience

A 10/10 experience! Great price and shipped out fast. Arrived in 2 days of shipping. And on top of that I received a complimentary gift.

Thanks team, for the great service. Will be purchasing again 👍🏽

22 marzo 2026
Valutata 1 stelle su 5

Not original

The aftershave smells identical but I'm afraid it's not original, it barely lasts an hour. I have worn the Azzaro Visit for men since its release in 2004, and always had it last the whole day, I gave Marcolinia a go this time and was disappointed with their product, it's like a watered down version of the original aftershave.

23 gennaio 2026
Non scritta su invito
Logo di MARCOLINIA

Risposta di MARCOLINIA

Hi Nabil,

We’re sorry to hear that you were not satisfied with your purchase.
At Marcolinia, authenticity is extremely important to us. All of our fragrances are sourced from original and authorised suppliers, and we ensure that every item we sell is 100% genuine. Fragrance longevity can sometimes vary depending on factors such as skin chemistry, storage conditions, or possible reformulations made by the brand over time. We take all customer feedback very seriously and would like the opportunity to look into this for you. If you would like to send us a private response with your details, to info@marcolinia.co.uk, we would be more than happy to investigate the matter further and assist you.

Kind regards,
Lucy

Valutata 5 stelle su 5

Super price & quick delivery!

Brilliant range of products and they had the parfum I was looking for at a super price. Also included in the order was a free gift which was a bonus! Delivery came next day delivery and was securely packaged. Nice touch using the 'fragile' tape. Will definitely use the site again.

1 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

A superb company with so many beautiful…

A superb company with so many beautiful products to chose from. Easy to navigate website too.
I ordered 2 x Parfums for Christmas gifts, wow wow, they are so beautifully boxed and the scents are gorgeous ❤️🤎🎁
Great prices. And i had a gorgeous free gift of the Yara body spray 💝
I will be returning.
Thank you so much 🙏🙂

4 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Second to none service

Order received on a speedy delivery with thanks. On my very first time when purchased a sought after fragrance from Marcolinia, I have been pleasantly impressed with their fast and reliable service. Keep it up and the grow will see its merits. I definitely recommend it to everyone.Thank you

28 novembre 2025
Valutata 5 stelle su 5

Missing Product Sorted

Overall experience Amazing at first 3 orders. In the expand of 2 weeks I ordered 3 times already spending more than £300, I was happy with price, the authenticity of the product, the ease placing order and having item within 36hrs was amazing.
My goods was bubble wrap and some foam on the box making my goods so secure. On my 4th purchase on December 11, 2025 it only took 1 day and I received my parcel but one of the product i bought is missing. I message them on email right away, I try to call on there mobile number but it cancel my call. After 5hrs Costumer Service Team reply on my email and apologize. They told me they will investigate and ask the Packaging Dept what happen and they will come back to me in 24hrs. On the next day Dec.13,2025 they replace my goods and send it straight away. I received the product next day Dec.14,2025 via EVRI and they gave me extra gift and a note written in paper saying Sorry. Now my confidence and trust to the Company has come back and I am happy as I feel being valued dearly. The Costumer Service is top notch and fantastic. I will be ordering from this Company again in the Future and I put them number 1 in my list in the Fragrance Company. Will recommend to Family, Friends and everyone who love to buy Fragrances. Deserve to get 5 stars for me. Thank you very much.

11 dicembre 2025
Non scritta su invito

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