Disappointed to discover I had to transfer my 2 pension plans away from one of the largest pension providers because my plans did not allow me to draw-down. The transfer process then took almost 2 mon... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Although the initial contact required more than one phone call, once through to the correct team the experience was fine. The person I dealt with was very helpful and the whole process was completed i... Leggi di più
A straight forward process to access my pru pension plan with great helpful imfomation and the help of a F.A was the right way to go, thank you Pru.
L'azienda ha risposto
Helpful friendly person helped me to withdraw funds from my account on line without any problems easy and quick and the money arrived within 5 days.
Dettagli dell'azienda
Scritti dall'azienda
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Informazioni di contatto
BN15 8GB, LANCING, Regno Unito
- 0800 000 000
- mandg.com/pru
4,1
Molto buono
3616 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful and pleasant staff and good outcome for my request
Both of the staff I spoke to on the telephone were very pleasant and helpful and gave me all the information that I needed.
24 marzo 2026
Risposta di Pru UK
Hi Angela, thank you for your kind words and feedback after speaking with us recently. It's so nice to hear the colleagues you spoke with were able to help you with your request, and that you had pleasant conversations with them.
Thanks again and please get in touch should you need anything more.
Transferring funds was straight…
Transferring funds was straight forward,although I hadn't realised how long it would take,however on this occasion it all worked out fine.
13 marzo 2026
Happy with the process and result.
10 marzo 2026
this companys employees should be made…
this companys employees should be made to read the reviews. going round in circles trying not to part with clients money.
23 marzo 2026
Non scritta su invito
Risposta di Pru UK
Hi Donald, we're sorry to hear about the problems you've faced, and we'd like to help. To allow us to look into your experience, please email us at social@prudential.co.uk with your plan number and preferred contact details. Many thanks
At the moment it is impossible to login…
At the moment it is impossible to login to their website so I can check stuff out myself, and it's their problem as many others are having the same problems
2 febbraio 2026
Risposta di Pru UK
Hi David, we're sorry you were unable to log in to your online account to view your policy. If you're continuing to face problems in doing so, our Live Chat agents will be happy to help, or please email us at social@prudential.co.uk with some further details. Many thanks
Couldn’t fault the service given by the…
Couldn’t fault the service given by the the operator
12 febbraio 2026
Excellent service
Excellent service made a request for money to be paid into my bank account asap and was done within 4 days
28 febbraio 2026
Risposta di Pru UK
Hi Christine, thank you for your feedback and it's good to know you had a positive experience in accessing your funds. Should you need anything more, do not hesitate to get in touch with us again. Many thanks
Easy to manage transactions
1 marzo 2026
Excellent service
20 febbraio 2026
Part withdrawal fund
Result of request to withdraw part funds clearly explained and transacted within expected time frame
5 marzo 2026
Too difficult to contact needs…
Too difficult to contact needs rearranging so a simple email would do.
1 marzo 2026
Risposta di Pru UK
Hi Robert, we're sorry you've found it difficult to contact us. If you'd like to email us at social@prudential.co.uk with your requirements or questions, along with your plan number, we'll follow this up with our customer service team. Many thanks
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