I was apprehensive about buying art online, I’m so glad I did. My Rocks brothers canvas (Altitude) is amazing. The colour and detail are incredible. Everyone who has seen it has commented on how beaut... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered the Terres landscape with black frame. Initially had a problem with the courier/delivery but Mala responded immediately and kindly refunded postage costs. On opening the package there was... Leggi di più
L'azienda ha risposto
From ordering our 40 x 40 Black wooden framed piece it has arrived and all I can say is Wow it has transformed the whole room, the details, the quality is absolutely stunning. Would I recommend most d... Leggi di più
L'azienda ha risposto
Absolutely love my art work. Ordered two one for bedroom & another for hallway, both made beautiful statement. Beautifully made, lovely quality. Arrived quickly too and well packaged for protection.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We curate affordable print collections by some of the most exciting and talented artists on the contemporary art scene.
Informazioni di contatto
DURHAM, Regno Unito
- info@malaartco.com
- malaartco.com
Le persone hanno visualizzato anche
I am so happy with the artwork
I am so happy with the artwork! It’s beautifully framed and of exceptional quality. It looks even more stunning on my wall than in the pictures. I’m so glad I made this purchase!
13 maggio 2025
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much for your lovely feedback! We're thrilled to hear you're happy with your artwork and that it looks even better in your space. Enjoy your new piece and thank you for choosing us!
Had a few pieces of art from Mala Art…
Had a few pieces of art from Mala Art Co. Very happy each time. Quick delivery. Great quality and price.
15 maggio 2024
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much for your kind words!
Love my huge canvas
Love my huge canvas, delivery was quick and efficient
1 luglio 2024
Non scritta su invito
Risposta di Mala Art Co.
So glad you're happy with your canvas and the service! It means a lot to us.
Beautiful canvas easy to order and came…
Beautiful canvas easy to order and came super quick
14 maggio 2025
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much for your lovely feedback!
Very happy with the service and quality…
Very happy with the service and quality of the canvas. Looks great on the wall and gets compliments from guests
30 giugno 2024
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much for your lovely feedback! It's great to hear the art gets compliments from your guests, we love to hear that!
Excellent!
Excellent service from start to finish and product Is better than I expected. Will definitely be purchasing again
7 marzo 2025
Non scritta su invito
Risposta di Mala Art Co.
I'm so glad to hear you've had a great experience with us! You're kind words mean alot.
Our Paige canvas is incredible
Our Paige canvas is incredible! It is so much more than the images showed us. The customer service, packaging and speed of delivery was fantastic. We feel we cheated here as it looks so much more expensive than it was!
13 maggio 2025
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much – this absolutely made our day! We're thrilled to hear you love your Paige canvas and felt the whole experience exceeded expectations. It means the world to us that it brings such joy to your space
We love this piece, exactly what we had imagine in this space 🤩
We had been looking for a piece of art to hang above our stairs for a while and nothing stood out to us until we saw the ‘Allure Panoramic’ and knew it was exactly what we had been looking for.
We are so pleased and we have people compliment it all the time.
Happy customers 🙂
31 gennaio 2025
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much – we’re so glad the Allure Panoramic found its perfect home! It’s always such a compliment when guests take notice too 🤍 Delighted to hear you're happy with it!
Ordered the Wild Blooms Square Framed…
Ordered the Wild Blooms Square Framed Printed Canvas after seeing online and was so pleased when it arrived, really good quality and worth the price looks amazing in my hallway- delivery was quick within a week and arrived very securely packaged, already looking for another piece to go in my lounge
6 maggio 2025
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much for your lovely feedback! We're thrilled you love your Wild Blooms canvas – it sounds like it found the perfect spot. Can’t wait to help you find something just as beautiful for your lounge!
Good, Picture was exactly as described
Picture was exactly as described, came well packed and quick delivery. Would recommend this company
5 marzo 2025
Risposta di Mala Art Co.
Thank you so much for your kind words! We're so pleased to hear your artwork arrived safely and met your expectations. We really appreciate your recommendation!
ILL NEVER ORDER FROM THEM AGAIN!! Bought an item and return the item
Bought an item and return the item. Unfortunately the item was ‘apparently’ damaged in transit, there is no proof of this. All I received was a photo stating that it has been damaged. This damage could have been at anytime. To add insult to injury they’re refusing me a refund after I spent over £125 on a canvas painting which I’m not happy with. They only offered me £12 for sending the item back to them. I’ll never be ordering from this company again and I wouldn’t advise anyone to order from them either as if you have any issues this won’t be sorted. They do not care about customers not customer satisfaction more concerned with making money. Poor business!
Still wouldn’t recommend a company who refuses to give customers a refund and prides themselves in making profit rather than customer service. Diabolical
25 marzo 2025
Non scritta su invito
Risposta di Mala Art Co.
We are sorry to hear that you were not satisfied with your experience. We always strive to provide excellent customer service and handle all returns fairly, in accordance with our Terms & Conditions, which are available to all customers prior to purchase.
To clarify, your return was accepted for a change of mind, and we provided the necessary return details, including packaging guidelines. However, the item was not packaged securely for transit - it was wrapped only in thin paper without the original packaging or any protection. As a result, it arrived significantly damaged, making it unsellable.
You acknowledged that the item was not damaged when it arrived to you, meaning the damage occurred during the return transit, which you arranged. As per our return policy, customers are responsible for ensuring returned items are packaged securely, and we cannot be liable for damage caused during transit. We provided photos and videos of the damage, which you confirmed had occurred in transit. Proof had been provided of this. You had replied to us "That damage was not down to me I posted the item and it was perfectly fine. It must her damaged through transit."
Despite this, we offered multiple resolutions to resolve the matter, including:
Returning the item to you, fully packaged at our expense.
Offering store credit as a goodwill gesture.
Refunding £15 for your return shipping costs, even though we do not typically refund return costs for change-of-mind returns.
Suggesting you contact the courier to claim for the damage and recover some of your costs.
Unfortunately, you declined all of these options. While we understand your frustration, our refund policy is in place to ensure fairness to all customers, and we must adhere to it.
We regret that you feel this way about your experience, but we have acted transparently and in line with our policies. If you would like to revisit any of the resolutions we previously offered, please feel free to contact us.
Fantastic quality, reasonable prices and quick delivery
So pleased with my two purchases. Thank you so much for great service, quick delivery and superb quality for the price!
6 gennaio 2025
Risposta di Mala Art Co.
Thank you so much for your lovely review! We're thrilled to hear that you're happy with the quality, pricing, and speedy delivery. We truly appreciate your support and hope you enjoy your artwork for years to come!
great service from the company
great service from the company. product arrived well packaged and is beautiful
7 marzo 2024
Non scritta su invito
Risposta di Mala Art Co.
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us and that you love your artwork. Enjoy your new piece!
Beautiful picture
18 novembre 2024
Risposta di Mala Art Co.
Thank you so much for your kind words! We're delighted to hear that you love your picture. Enjoy your new artwork!
Risposta di Mala Art Co.
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the quality and service. We truly appreciate your support!
Quality products and great communication
7 novembre 2024
Risposta di Mala Art Co.
Thank you so much for your kind words! We're delighted to hear that you’re happy with the quality of our products and our communication. Your support means a lot to us!
Risposta di Mala Art Co.
Hi Margaret,
Thank you so much for your wonderful review! We’re thrilled to hear that you're happy with the canvas and truly appreciate your kind words.
Beautiful really pleased lovely…
Beautiful really pleased lovely quality. Had so many compliments about we absolutely love it
12 settembre 2024
Risposta di Mala Art Co.
Hi Barry,
Thank you so much for your kind words, we’re thrilled you love it!
My experience when purchasing my mala…
My experience when purchasing my mala art canvas was exceptional! I purchased the canvas outbound II and its absaloutley beautiful, there was a slight problem with the frame when it arrived but I spoke to Zoe who promptly fixed this and sent out a replacement straight away, thank you Zoe you went above and beyond and I can't wait to order my next peice!
25 settembre 2024
Non scritta su invito
Risposta di Mala Art Co.
Hi Shannon,
Thank you so much for your lovely review! I'm so glad we could quickly sort out the issue with your frame and that you're happy with your canvas. It was a pleasure helping you!
Thanks,
Zoe
I’m absolutely thrilled with the Canvas…
I’m absolutely thrilled with the Canvas I received. The piece is beautifully crafted, with incredible attention to detail and a perfect balance of colour and texture. It brings a unique energy to the room and never fails to catch my eye. I couldn’t be happier thank you!
19 settembre 2024
Non scritta su invito
Risposta di Mala Art Co.
Hi Bobbie,
Thank you so much for your wonderful review, we're thrilled to hear you're so happy with the canvas and that it brings such a unique energy to your space.
We appreciate your kind words and hope to serve you again soon!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.