There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Did not receive my order until two months after. Communication was really bad! If you cannot ship on time for whatever reasons you should communicate that to your customers! Had to chase up my order o... Leggi di più
L'azienda ha risposto
Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black b... Leggi di più
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I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
World's most exciting fashion, accessories, home and beauty brands from the orient! Support local, sustainable brands by buying from Maison Orient!
Informazioni di contatto
200 W 39th Street , 10018, New York, Stati Uniti
- info@maisonorient.com
- maisonorient.com
3,2
Nella media
61 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very nice I like it
9 dicembre 2021
Risposta di maisonorient.com
Thank you and we appreciate your positive feedback!
I love my earrings
I love my earrings. I messaged and said I needed them for a specific occasion and they messaged me told me when they shipped and when I would get them. Great customer service. The earrings came is a wonderful box. My whole experience was so easy. Im very excited to have found Maison Orient.
4 novembre 2021
Risposta di maisonorient.com
Thank you and we appreciate your lovely feedback!
Very nice website and items with great…
Very nice website and items with great quality but a bit pricey if it wasn't for the prices I would've given it a 5 star
20 ottobre 2021
Risposta di maisonorient.com
Thank you and we are so happy to see your positive review. We carry over 130 brands and working on bringing more affordable brands for our beloved customers:) please visit us regularly for our new arrivals...
Risposta di maisonorient.com
Thank you we appreciate your lovely feedback!
Risposta di maisonorient.com
Hello,
We are sincerely sorry for the delay in delivering your package to you, we had customs issues that were beyond our control due to which the delivery was delayed. We hope you like your purchase despite the long wait and we hope to give you a much better experience the next time.
Maison Orient Team
The orders were over a month late and…
The orders were over a month late and they sent the wrong size
7 settembre 2021
Risposta di maisonorient.com
Dear Yara,
We are very sorry for this mix up and delay. Due to Covid and restrictions, sometimes orders that are handmade can take longer than usual which is why the shipment was extremely delayed. Despite this long wait and unpleasant first experience, we hope you enjoy your purchase and we are here to further assist you if you need anything.
Maison Orient Team
I was very satisfied with the…
I was very satisfied with the professional service provided by Maison Orient. The platform is unique and the items included in the platform are of high standard
24 agosto 2021
Fast
Fast , great Customer service
I had a missing stone in one of the items that I got and they replace it for me
Thank you so much
4 agosto 2021
Excellent service
19 luglio 2021
Needing to return clothes due to wrong sizes
I bought a significant amount of clothes and communication has dropped away about returns. The returns procedure outlined on the website doesn’t match the configuration of the website.
Waiting for instructions about how to return the clothes.
9 luglio 2021
Very good experience
3 luglio 2021
Happy customer
I love the cool unique pieces I bought! Very well made, and at a good price. Definitely will be buying from you again!
28 giugno 2021
Amazing I love you guys
21 giugno 2021
Excellent customer service
Excellent customer service. Super responsive and replacement products issued without any quibble.
21 maggio 2021
Its first time I order from your shop…
Its first time I order from your shop and itd also last time , I ordered at 5 of may still my order not arrive and I contact alot no body answer me and tell me about my order .. i feel so bad of your dealing
19 maggio 2021
Excellent customer service
Excellent customer service! I needed help with a sold-out product and they immediately did restock it. Also, shipping was fast -considering they shipped it to the US. I would definitely buy from here in the future and highly recommend the website.
25 marzo 2021
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