Maids.cc Recensioni 

308
•
TrustScore 3.5 su 5

3,5

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Valutata 3 stelle su 5

Our experience with the company itself has been fine. But our experience with the maid Becky was not ok. Even though she completed her work and did what the tasks were, her attitude was extremely diff... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Scheduling, booking and payment was very straightforward and easy. The service we received exceeded all our expectations. Out nanny Menchie instantly clicked with our 8 month old baby, who seems... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

You guys ain’t nothing. I don’t know why my boss bothers with y’all . My life has been miserable ever since he started using you people for my visa and salary payments. AI unnecessary messages that le... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've had a very good experience with maids.cc. Their customer service is very responsive and helpful. They always reply quickly and make sure to find the right solution whenever we need assist... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

308 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,5

Tutte le recensioni

(308)

148 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Mimi trainer she is just an amazing…

Mimi trainer she is just an amazing better than any nanny.

8 dicembre 2025
Non scritta su invito
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Risposta di Maids.cc

Thank you for your feedback, Ms. Nina. We're so happy to hear that you're enjoying your experience with Mimi. It's great to know she's doing such a good job. We'll make sure to share your kind words with her. Thanks again for your support.

Valutata 5 stelle su 5

We just started working with Maid.CC…

We just started working with Maid.CC and the level of professionalism and quick respond is very admirable, we have tried to ladies from their company with no luck and when we complained the manager Lor came herself with 3 ladies to our home to help us and find the right helper for us, I can't speak enough of Lor and the team at maid.cc. I would like to thank everyone especially Lor & Kev for their understanding and continued support

15 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Mr. Ahmad. We're very happy to hear that you're pleased with our team and that you found the right helper. Your kind words for Lor and Kev mean a lot to us. We're always here to support you whenever you need us.

Valutata 5 stelle su 5

Chef Clara taught my maid to cook…

Chef Clara taught my maid to cook macaroni and shepherds pie

6 dicembre 2025
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Risposta di Maids.cc

Thank you for your feedback.
We're really happy to hear that Chef Clara was helpful and your maid learned new dishes. We always try to give extra support like this to make sure you're happy with the service.

Valutata 5 stelle su 5

We had Lor helping us with our journey…

We had Lor helping us with our journey finding a perfect nanny for our son and she was awesome.
Everything went to smoothly, couldn’t believe how fast we found a great match!
Thank you

24 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Ms. Alena. We're so happy to hear that you found a great nanny for your son and that everything went smoothly. It's always nice to know our team members like Lor are doing a great job. Thank you again for your kind words. We’re always here if you need anything.

Valutata 1 stelle su 5

Extremely Disappointing Experience : Not worth my 4.7k a month.

I’m writing this with deep frustration. MaidsCC was my last hope for finding reliable, qualified nannies, yet in just three months, I had to replace six of them. The constant turnover, lack of professionalism, and poor screening have made this experience extremely stressful for my family.

Here’s a brief summary of what happened:

1. Safety breach from the first nanny.
She took my 2-year-old to the mall without permission, didn’t inform me, bought him McDonalds, and then told me she’s “not a child” to give updates. Completely unacceptable.

2. The second nanny refused to sleep in the kids’ room.
A simple mismatch that should have been clarified by the agency.

3. The third nanny said she can’t take care of my 2-year-old—on day one.
This should have been screened long before she was placed with us.

4. The fourth nanny didn’t want to stay in Abu Dhabi because her friends are in Dubai.
A clear lack of commitment and poor vetting.

5. The fifth nanny refused to communicate at all.
Even after offering her a higher salary and her own visa, nothing improved. Once informed her contract wouldn’t be renewed, she stopped eating completely, creating an uncomfortable environment in my own home.

On top of all this, every replacement happened mid-week while I was at work, leaving me scrambling and forcing sudden transitions on my children. This instability has had a significant negative impact on both of them, especially my toddler who needs consistency.

It truly felt like most of the nannies were looking to get paid without actually doing the job. I hope MaidsCC seriously improves their screening, training, and support for both families and candidates. No parent should have to go through this level of disruption and stress when trusting an agency with their children’s care.

1 dicembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Ms. Samantha. We're very sorry that your experience with our maids wasn't good. We know how important stability is for families, especially with young children. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. Our team will call you to fix this.

Valutata 4 stelle su 5

I had a lot of issues with the…

I had a lot of issues with the different untrained Nannie’s Maid cc was sending me , finally LOR got me the right person and helped us to keep piur contract with the company
Thanks LOR

26 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Mr. Ayad. We're very sorry to hear that your experience wasn't good at the start, but we're happy you found the right nanny. We know that finding the perfect maid might take some time, and that's why we offer free replacements to make sure you're happy. We're also glad to hear that LOR helped you.

Valutata 5 stelle su 5

I’m writing this review for that one…

I’m writing this review for that one employee that deserves positive recognition - Kamelya. She helped me find a perfect maid for my household. She’s also proactive in providing recommendations, quick and takes actions immediately & above all really cares about ensuring the customer gets what they need. She’s truly made a difference in finding a good match.

24 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Ms. Kholoud. We're very happy to hear that you had a good experience with Kamelya. She’ll be so happy to know her help made a big difference for you. We always want to give clients the best support.

Valutata 5 stelle su 5

Thank you to Maid Manager Kamelya for…

Thank you to Maid Manager Kamelya for support and guidance during the process of finding the right nanny for our family.

25 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback. We're very happy to hear that Kamelya could help you. We're glad you found the right nanny for your family.

Valutata 5 stelle su 5

Arlene was wonderful

Arlene was wonderful. She trained our nanny with patience, clarity, and real care. We saw an immediate difference in confidence and skills. We’re very grateful and highly recommend her.

24 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Mr. Mazen. We're very happy to hear that you had a good experience with Arlene. Your kind words mean a lot to us and to our team. We're always here to support you.

Valutata 5 stelle su 5

Sally was extremely helpful and kind …

Sally was extremely helpful and kind during the process. She tried her best helping pick a lady who can fit my requirements. I highly recommend her.
I felt she really cared about her clients in getting what they want and understood exactly what it is that I needed. She is a great asset to maids.cc

25 novembre 2025
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Thank you for your feedback, Ms. Layal. We're very happy to hear that you had a good experience with Sally. It's great to know she was helpful and understood what you needed. We’re glad you're happy with our service.

Valutata 5 stelle su 5

I'd like to say thanks LOR for you…

I'd like to say thanks LOR for you support and quick response

19 novembre 2025
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Risposta di Maids.cc

Thank you for choosing maids.cc, Mr. Bassam. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Valutata 5 stelle su 5

Thank you to Mulushet Wolede

Thank you to Mulushet Wolede for the cooking training. Our nanny has improved considerably with cooking thanks to the chef training services provided by Maid CC and Mulushet. She knows literally every recipe - including Arabic recipes under the sun. Very efficient and impressive. Response time is immediate.

10 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Ms. Zena. We're so happy to hear that you're enjoying the cooking training and that your nanny has improved. We'll make sure to share your kind words with Mulushet. It's great to know you're happy with the service. If you ever need anything, our team is always here to help.

Valutata 5 stelle su 5

I’m happy with my experience that at…

I’m happy with my experience that at the beginning I thought will be a chaos. Sally the maids manager help us to find the right maid for our house and that was amazing! Also both of the maids that were at home were super actives and respectful!

23 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback, Ms. Ana. We're so happy to know that Sally was helpful and that you had a good experience with our maids. It's great to hear they were active and respectful. We'll make sure to share your kind words with the team. Thanks again for choosing maids.cc.

Valutata 5 stelle su 5

Chef Clara is amazing

Chef Clara is amazing. She supervised our maid to cook a traditional English roast dinner. We love it! Thank you !

22 novembre 2025
Non scritta su invito
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Risposta di Maids.cc

Thank you for your feedback. We're so happy to hear that you loved the meal and that Chef Clara was helpful. It's great to know you had a good experience. We'll make sure to share your kind words with her. Thanks again for choosing maids.cc.

Valutata 1 stelle su 5

Extremely bad and considering ending…

Extremely bad and considering ending the service after November.
Lot of details that this box is not enough to write them all. But in words, non- trusworthy, unprofessional, not honest, manipulators and low skills and commitment to customers.
Their maids decide to leave anytime they feel to. They pack their bags and they say they are going. When we reach out to the customer care, nothing is being done, just apologies over the chat without action and without trying to solve the problem and asking them to stay. This is leaving us without any nanny, ruining our plans and putting us under pressure to find someone fast as we have work and jobs to go to and we have kids at home.
One maid who came before, was not paid her last month salary. This is demotivating to anyone. She asked them about it and they told her it will be paid after 2 days. However, until now it is not paid. I reached out to them today at 2:15pm and they rudely implied that this is not concern and she needs to address it again to them. The maid is in my house and anyone can know how demotivating it is to work while you are not given your last month’s salary.
The only professional person in the customer care was Cynthia. Maybe they should use her to train other employees and managers on how to communicate better.

22 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback. We're very sorry to hear that your experience with us wasn't good. We know how hard it is when things don’t go as planned, especially when it comes to your home and family. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service.
Since we couldn't locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the nest 60 minutes.

Valutata 5 stelle su 5

Great help

I have been maids cc client for 9years
And had to change many times the nanny or the housekeeper for different reasons.

I really want to thank Lor for her help each time she works hard and from her heart to find the suitable housekeeper to our family.
She is an honest, hard working and genuine person. I only feel comfortable to work with her.
If anyone needs help to find a nanny with maids cc, Lor is the right person to help you.

15 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback Mrs.Joana,
We're really happy to hear that Lor has always been there to support you over the years. It means a lot to us that you trust her and feel comfortable working with her. We always want to make sure our clients find the right housekeeper for their home. Thanks for being with maids.cc for 9 years!

Valutata 5 stelle su 5

Zainab as Maids Manager is very…

Zainab as Maids Manager is very supportive, professional and elegant. She understands your concern, your requirements and delivers as needed. Very recommended to reach her out to solve out your requirements and needs.

21 novembre 2025
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Risposta di Maids.cc

Thank you for your feedback Mrs. Amal,
We're very happy to hear that Zainab gave you great support and understood your needs. We always try to give the best service to our clients. Thank you for recommending her. If you ever need anything else, we're always here to help.

Valutata 5 stelle su 5

Thank you Lor for helping me to choose…

Thank you Lor for helping me to choose the right maid.

20 novembre 2025
Non scritta su invito
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Risposta di Maids.cc

Thank you for your feedback Mrs. Magda,
We're really glad to hear that Lor was able to help you choose the right maid. We always want to make things easy and smooth for our clients. If you need any support in the future, we're always here to help. Thanks again for choosing maids.cc!

Valutata 5 stelle su 5

Mercel in Palm Jumeirah Mall give me…

Mercel in Palm Jumeirah Mall give me all the information and support to subscribe to Maid.cc . Thanks

21 novembre 2025
Non scritta su invito
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Risposta di Maids.cc

Thank you for your feedback.
We're really happy to hear that Mercel gave you all the help you needed. It's always nice to know our team is doing a good job. If you ever need anything else, we're here to support you. Thanks again for choosing maids.cc!

Valutata 5 stelle su 5

Kamelya did an excellent work to help…

Kamelya did an excellent work to help us, she is quick and responsive. Very positive and great attitude

14 novembre 2025
Non scritta su invito
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Risposta di Maids.cc

Thank you for your feedback, Ms. Sara. We're so happy to hear that Kamelya was quick, helpful, and had a great attitude. We'll make sure to share your kind words with her. Thanks again for choosing maids.cc!

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