Mahlatini Luxury Travel Recensioni 

152
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

The best trip, holiday and experience we have ever had. We got the best of everything, safari, beach and water experiences and also time to relax which is what we asked for initially. Everything sta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've used Mahlatini 3 times now and they never disappoint. Traveling to Namibia for this 3rd trip can be daunting because every location is so far away which makes driving impossible if you only have... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can’t say enough about Donna at Mahlatini; she was recommended to us by our friends Deb & Lou. Donna had arranged their honeymoon for them. So we contacted Donna, she has been great, advising us,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It is rare that one can find a travel company that they can totally trust unless it is by word of mouth. We selected Mahlatini based upon our own internet research after having such trouble finding an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Mahlatini is a multi-award-winning luxury tour operator specialising in travel across Africa, the Indian Subcontinent, and the unique intersections between these continents. Our expert team draws on a deep well of knowledge to craft transformative experiences with conservation at the core. Our passion for sustainability is reinforced by our B Corp™ certification, and we are proud to have been awarded: - Travel + Leisure A List Award winner 2026 - Top 10 World’s Best Tour Operators in Travel + Leisure’s® World’s Best Awards 2025 - Condé Nast Traveller Readers' Choice Awards 2025 - Condé Nast Traveller Top Travel Specialists 2026 - International Sustainability Award in 2024 and 2025 - Europe’s Leading Sustainable Tour Operator at the - World Travel Awards in 2022 and 2023 - Tripadvisor’s Travellers’ Choice Award 2021-2026 - Feefo’s Platinum Trusted Service Award 2017 - 2025


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

152 recensioni

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4,8

Tutte le recensioni

(152)

17 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

AMAZING HONEYMOON!!!

Absolutely unforgettable and once in a lifetime trip! First class treatment the entire trip!! Every step of the way we were taken care of, it allowed us to be completely worry and hassle free, and just enjoy making incredible memories.

Caroline worked SO hard for us... she put together a flawless and perfect honeymoon that made all our dreams of visiting Africa a reality. The stress level we would have dealt with if we had not had her, especially trying to travel during Covid, is unfathomable, and we never would have been able to make a trip this amazing happen on our own! Her recommendations for us were spot on. We are so thankful we had such an amazing travel expert to put together our trip!

28 dicembre 2021
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Dear Kristyn & Aarom,

Thank you so much for the delightful review. I am so pleased that the honeymoon was everything you’d wished for. It was such a pleasure working with you both and wishing you all the best and happiness in 2022.

Warm regards,
Caroline

Valutata 5 stelle su 5

Honeymoon of our dreams

A life-changing experience. My Husband and I booked our Honeymooon through Mahlatini and It was the best decision of our lives. This was the trip of a lifetime and memories we will cherish forever.

When we first started working with Mahlatini, Monique was our travel agent. She was so incredible to work with. She truly listened to our vision and helped put together the absolute Honeymoon of our dreams, all while making sure we got the best bang for our buck. Unfortunately midway she took a different job opportunity and Steve took over. He seamlessly jumped in and was so incredibly helpful. Despite living around the world he was prompt at answering all of my emails and was always available to us. Planning a trip during Covid is stressful in itself but Steve made sure we were always up to date on the travel requirements and made It as easy as possible for us. When we arrived in Africa we were so impressed at the level of detail that was put in. No stone was unturned. Every transfer, lodging experience and flight was effortless for us. Not to mention there were Honeymoon extras thrown in at every stop along the way which made It that much more special. We cannot recommend Mahlatini enough and will definitely be working with them again in the future.

8 dicembre 2021
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Dear Michelle,

It was an absolute pleasure assisting you. I will be sharing your feedback with Monique. I am extremely pleased to hear your Honeymoon was a life – changing experience. Hearing these sorts of comments makes our job extremely rewarding. When you are ready for your next adventure, I would love to assist.

Kindest,
Steve

Valutata 5 stelle su 5

Unbelievable experience

Unbelievable experience! Caroline and the team at Mahlatini went above and beyond to make sure our honeymoon was flawless. We had the best time and we have Caroline to thank for this trip of a life time! We hope to make it back to the Serengeti one day.

3 dicembre 2021
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Dear Meghan

Thank you so much for your glowing review! We are so happy that your travel experience with us was amazing. It was a pleasure working with you and Patrick. Wishing you both all the very best as you start your new married life together.

Warm Regards
Caroline

Valutata 5 stelle su 5

Amazing African Adventure

Our trip coordinator Caroline was fantastic from our first phone call almost 20 months ago until today. I knew every part of the trip was planned with care. Every transfer went off smoothly. I knew there was a person we could call day or night for help. I thank you for everything. And hopefully we will work together again!

23 novembre 2021
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Dear Lisa,

Thank you for the most wonderful review. We are so thrilled that you had an amazing time and we look forward to (hopefully) welcoming you to Africa again.

Take care and warm regards,
Caroline

Valutata 5 stelle su 5

This was a once in a lifetime kind of…

This was a once in a lifetime kind of trip that we are going to have to somehow repeat! The team at Mahlatini really worked hard for us throughout the planning process, exceeded our trip expectations, and worked diligently when we actually had to push our Honeymoon out a full year because of COVID (at the very last second). We were blown away with their availability leading up to and during our trip. Zanzibar was beautiful but Kenya stole a piece of our hearts.

17 novembre 2021
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Hi Randi

Thank you so much! I’m delighted you both had an amazing time and I knew you’d leave a little piece of your hearts in Kenya – what a place!

After much disappointment due to Covid-19 initially, an incredible honeymoon was massively deserved. It was a pleasure to work with you and of course, if I can be of any help in the future please don’t hesitate to get in touch.

Until then, take care and many thanks again 😊
Claire J

Valutata 5 stelle su 5

Honeymoon Dreams

I cannot say enough about our experience with Mahlatini! We were lucky to have worked closely with Natasha for the last year and a half. I appreciate all the attention she was able to offer us, as she was very responsive on both email and calls. She took ALL of our requests and really came through. We had booked just before the pandemic hit. And rather than stress the whole process of rebooking, Natasha made it as smooth as possible. Giving us plenty of new hotel/ lodge options, as well as monitoring the best flights to take. There are tons of options when booking a trip like this, and we really appreciated the honest feedback before choosing our final destinations.

After postponing our wedding and honeymoon, this trip was exactly what we needed to whine down after all the planning. From walking directly out of our room onto the beach in Mauritius, to seeing the Big Five in South Africa, it was truly one of the greatest experiences of our lives. We cannot thank Natasha enough for making it happen. We know exactly who we are calling when the time comes for our next trip over!

9 novembre 2021
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Thank you Virginia and Michael for the lovely review, it has made my day! It was an absolute pleasure to work with you both and I sincerely look forward to the next adventure we can send you on.

All the best, till next time - Natasha

Valutata 5 stelle su 5

Excellent!

Overall, our trip was amazing. It was the trip of a lifetime and my wife Haleigh and I both had the time of our lives.

Mahlatini provided a once in a lifetime experience for our honeymoon, and we are so glad that we chose Mahlatini as our travel provider.

Caroline is absolutely incredible at what she does. I have no idea what our trip would have looked like without her! She is extremely knowledgeable, she is fair and transparent, and she was a joy to work with. Haleigh and I both agreed that a trip like ours would simply not have been possible without Caroline's expertise.
Thank you, Caroline!

18 ottobre 2021
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Dear Thomas & Haleigh

Thank you so much for the wonderful review- I’m thrilled to hear that you had the most special time in Kruger & Mozambique and that the honeymoon was everything you wished for.

Take care and warm regards,
Caroline

Valutata 5 stelle su 5

Safari Honeymoon of our dreams!

Is it possible to give Caroline 6 stars? :-) She did an incredible job of helping us plan the honeymoon of our dreams in Kenya and we couldn't have been happier with her and Mahlatini. From deciding on destinations to navigating travel during covid, she made everything a breeze. She was so patient and understanding when my passport was delayed and was super responsive when we had questions during our trip. From the minute we arrived in Kenya, everything was so easy. I am the type of traveler who is used to planning everything myself but having Caroline's help allowed us to relax and really enjoy our trip without stressing over the details. She even worked with the properties to arrange special extras like a private dinner for our honeymoon. We've never worked with a better travel company and would definitely recommend them to anyone looking to travel in Africa! Can't wait to plan our next trip with Caroline.

15 ottobre 2021
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Dear Chelli

It was such a pleasure assisting you with your honeymoon plans. I’m so thrilled to hear you had an amazing time in Kenya and we would love to welcome you back someday! Thank you for the amazing review 😊

Warm regards
Caroline

Valutata 5 stelle su 5

This was truly the trip of a lifetime

This was truly the trip of a lifetime. We couldn't have asked for a better honeymoon. From the moment we were in touch with Caroline, we knew she had our best interests in mind and would be able to piece together an unforgettable trip. We traveled to two different countries, and stayed at five different hotels, so a great deal of detail and attention went into the planning of this trip, and it was executed perfectly!

Caroline went above and beyond to make sure that our honeymoon was the trip of a lifetime. Planning a trip with this many details is no easy task, and add covid restrictions & flight cancellations/changes - she handled it all and made sure that we were taken care of. We started working with Caroline in November for our September honeymoon, and she was so attentive and available whenever we had questions or wanted to make changes. We cannot say enough great things about Caroline! We were so lucky to have been able to meet her in person during our time in Cape Town for some sunset drinks at a rooftop bar by the waterfront too! What a special treat that was to meet the person that planned us the most unforgettable trip! Next time we go to Africa, she will be the first person we contact to start planning!

24 settembre 2021
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Dear Lauren,

I just loved meeting you and Donny on the Cape Town portion of your honeymoon. It was such a pleasure working with you and am so happy you had the most incredible time.

Stay well and warm regards,
Caroline

Valutata 5 stelle su 5

Honeymoon of a lifetime

We started planning our honeymoon trip to the Masai Mara + Seychelles about a year in advance. Our travel expert, Caroline, was a dream to work with. We had several last minute requests and changes, and of course covid restrictions were an added complication, but Caroline was a total pro and gave us the trip of a lifetime. Anyone deciding between companies, Mahlatini was amazing and you'll have the most incredible time wherever your trip takes you.

18 agosto 2021
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Dear Maddie & Curtis,

Thank you so much for your review. I miss the daily emails whether it was sorting visas, hearing how amazing your time at Kichwa Tembo was, seeing how the flight to Seychelles went via Ethiopia etc!
I love following my clients trips, especially during Covid, to make sure all is running smoothly as it should. I do hope the bug has bitten and that you will return to Africa some day! Take care.

Warm regards,
Caroline

Valutata 5 stelle su 5

unforgettable honeymoon organized by Mahlatini Travels

Mahlatini travel organized our amazing honeymoon in Masai Mara and then to the Seychelles. We had the best time and the hotels and camps were just amazing and just right for honeymooners. The Masai Mara trip was magical beyond our imagination. The Seychelles hotel was located at the most amazing beach. The travel agency made our trip so smooth and easy, we didn’t have to worry about transportation or anything! Steve, our agent, had booked the trip from A to Z. I honestly wouldn’t have known how to or done any of the small details if it wasn’t for them. Our flight from Kenya to Seychelles got cancelled and the agency took care of rebooking new flights and transportation and informed us right away with the new booking details. Mahlatini was so organized and sent us all necessary documents before our trip and made sure we have all the documents needed from our side so we don’t face any problems during the travel, especially in the corona times. The transportation cars were nice and clean. They have exceeded our expectations! We will definitely be booking again in the future with Mahlatini Travels and also recommending them to all of our family and friends. Thank you very much Mahlatini travel agency and Steve, you were incredible! You made our honeymoon very memorable!

28 luglio 2021
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Thanks so much for the wonderful review.

It was an absolute pleasure assisting you. I am thrilled to hear you had a wonderful time.

Thanks for all your support and I would be delighted to assist you in the future, if called for!

Kind Regards,
Steve

Valutata 5 stelle su 5

Caroline was absolutely incredible!

Caroline Groeneveldt was absolutely incredible! As we started to do the initial planning, she was incredibly helpful, took time to understand our needs and got to know us so well -- we felt in good hands right from the start. She was patient with us as it took us some time to figure out which countries and exactly what sort of accommodations we were looking to book for our honeymoon. There are so many options out there and Caroline helped us understand the pros/cons of each one! We are so incredibly thankful for Caroline -- she made sure everything was absolutely perfect and guided us every step of the day and helped us make all the right decisions. I have never worked with a more helpful, knowledgeable, and better agent! Once we were on the trip, every part of it was executed to perfection - testament to Caroline’s planning and job well done! We can’t wait to work with her again the future!

11 luglio 2021
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Dear Tina,
Thank you for the wonderful review. It was a great pleasure working with you and Michael. I’m glad we got the itinerary pinned down to exactly how you envisioned your honeymoon.
Take care & I look forward to hearing from you in the future.
Warm regards
Caroline

Valutata 5 stelle su 5

Honeymoon Experience

It is 100% true what they say, Africa changes your life. It is such a beautiful and diverse continent and we have only seen the tip of the iceberg! We returned home with so many unforgettable memories that we will cherish for the rest of our lives. It is now our mission to send as many loved ones as we can to Africa so they can experience the vast amount of beauty and culture that the continent has to offer.

Where do we even begin with Caroline, she has been incredible! From the very start, she made sure our trip was perfectly tailored to our needs and also as romantic as possible given it was our honeymoon. She gave us several options in Kenya and the Seychelles so we could decide what worked best for us and ended up creating the perfect itinerary. She also navigated the everchanging Covid restrictions so well and made sure we were prepared with tests/vaccination cards/health declarations prior to our arrival so we wouldn't run into any issues. She made us feel like we were her only clients given the great level of detail she provided us and periodically checked in with us throughout our trip to ensure everything was going according to plan and we were happy with our stay. We will be utilizing her as we plan more trips back to Africa as we know we will be in such great hands. Thank you, Caroline!!

17 giugno 2021
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Dear Eleanor,
It was a great pleasure working with you & Matt. I am thrilled to hear you made unforgettable memories on your honeymoon.
I look forward to planning your future African adventures,
Warm regards
Caroline

Valutata 5 stelle su 5

Waiting for departure!

I was lucky enough to have been assisted in organizing my has taken into account in the best way our needs and desires. super professional
precious element of your agency
I have hardly found in my long experience as a traveler such a competent person.
has taken into account in the best way our needs and desires. super professional
thank you thank you thank you and the next great trip Ilaria

5 maggio 2021
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Thank you so much for the wonderful feedback.
We can't wait to hear all about your adventure!

The Mahlatini Team

Valutata 5 stelle su 5

A Dream Come True: the Best Honeymoon

Claire was the most responsive, kind and knowledgeable travel agent I have ever worked with. Due to COVID, we postponed our honeymoon twice and she made it happen smoothly with no complaints. When we finally got to go, we had the most amazing honeymoon anyone could ever ask for. Traveling half way across the world from the US to Dubai and the Maldives during a pandemic, we were slightly nervous but Claire eased all of our concerns. She informed us of every COVID regulation and restriction so we were fully prepared for anything. Claire thought of every detail throughout the entire 2 week vacation. The Palace Downtown Dubai and Constance Halaveli in the Maldives were the epitome of 5 star luxury. Emirates was by far, the best airline I‘ve ever flown. We have already recommended Claire to everyone we know and all of our friends and family are dying to visit Dubai and the Maldives. Thank you so much for an experience we’ll never forget! You made a dream come true!

29 aprile 2021
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Thanks again for your lovely review, I’m so pleased you both had the best time after so many changes – it was long awaited and deserved more than ever 😊

It was an absolute pleasure to work with you both and although the pandemic brought much disruption initially, I had no doubt you’d be very well looked after and that your incredible honeymoon would leave lasting memories you’ll cherish forever.

Take care and of course, I’d be delighted to hear from you again, whether it’s another adventure together or any friends & family, I’d love to help.

Thanks again, Claire Jackson.

Valutata 5 stelle su 5

I highly recommend Mahlatini Luxury Travel, and Stuart

I highly recommend Mahlatini. After finding them on a google search, they helped me architect the best honeymoon trip to the Maldives. Stuart is definitely the best travel expect I have even been in contact with. He was always available by email/phone and gives sincere advice 100% of the time. Stuart and I have been in contact for over two years now. It would’ve been about one year, but we have been in touch for longer due to the pandemic and two rescheduling. When we reached the Maldives, we had people waiting for us and calling us by name. From the transfer by boat to Ozen, to our trip by sea plane to Hurawalhi, we felt special and knew someone had spent a lot of time on the behind the scenes planning. Everything was super well explained, we received vouchers, and detailed itinerary, surpassing our expectations. I could not recommend Mahlatini and Stuart any higher.

22 ottobre 2020
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it was a pleasure working with you for such a special occasion Murilo.
Twice, with the postponements.
So pleased you were able to go and enjoy it so much.

Kind Regards,
Stuart

Valutata 5 stelle su 5

Exceptional service and support from…

Exceptional service and support from Donna throughout. Although we couldn't travel this year we will be back as soon as covid permits. If you are looking first class service and advice on your next holiday then contact the team @ Mahlatini

13 ottobre 2020
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Thanks Sacha, it was a pleasure working with you as always, and I look forward to rearranging your wonderful honeymoon soon

Kind Regards , Donna

Valutata 4 stelle su 5

Customer service was excellent

Customer service was excellent, unfortunately with the shut downs we were not able to go, Mahltini went above and beyond to make sure we received our refunds and scheduled for possible rescheduling

12 ottobre 2020
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Thanks so much for the great review, We look forward to rebooking Kris & Hanna on this once in a lifetime trip in the near future.
Warm Regards, Caroline

Valutata 5 stelle su 5

Missed trip of a lifetime

Though we were not able to go on our trip. The itinerary was amazing and we are very sorry to have not been able to go due to the pandemic.
Our agent was extremely helpful in planning the trip and in obtaining our refund.

12 ottobre 2020
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It was a pleasure to plan such a fabulous trip with you, Nancy. When you can think about it again, you know where to find me!
Many thanks, Stuart

Valutata 5 stelle su 5

Thank you Caroline

Thank you Caroline for helping us book our holiday of a lifetime. From the first contact you made me feel at ease that I had an experienced and reliable person looking into our holiday options. You took the time to listen to our needs and wants and you put together a holiday that was perfect for our family. You did everything you could to get it as close to our budget as possible and thank you for being so patient as we had many questions. My dad and I felt that we were in safe hands and it’s been a fantastic booking experience.

I’m sure your boss knows that he/she is lucky to have you and that you are a strong advocate of Mahlatini that will definitely attract people to book their holidays through you. I’d definitely recommend you based on our experience so far and I look forward to enjoying this exciting holiday and writing an outstanding review once we’ve been.

Thanks again and speak to you in a year when we get the flights booked.

7 settembre 2020
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Hi Laura

Thank you so much for the review, it is hugely appreciated. We can’t wait for you to experience this holiday of a lifetime!

Warm Regards
Caroline

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