Ein sehr schlechter Shop Nach Kauf wenn fünf Monate abgelaufen übernehmen sie keine Garantie dann muss man sich an die Marke des Kaufes wenden. Also sehr schwierig in der Garantie Zeit
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great experience shopping with Magpie Style. Fantastic communication. Emails were answered promptly. The garment arrived well packaged in a beautiful box and wrapped in tissue. Unfortunately the... Leggi di più
Always a pleasure to pop into this beautiful boutique. Ladies are always super helpful, the shop looks incredible and its a lovely shopping experience. Can appreciate the care taken when parcels for o... Leggi di più
Excellent customer service as usual. I may not live in the same island, but your mail order service is without fault. I have purchased many times and will keep coming back. Thanks for the wonde... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our mission is to help you look and feel your best in your clothes. We focus on long-distance dressing; buying clothes in high-quality fabrics that best suit your body-shape and life - designed to last years in your wardrobe.
Informazioni di contatto
140 High Street, 7400, Rangiora, Nuova Zelanda
- 0274 033 495
- service@magpiestyle.co.nz
- magpiestyle.co.nz
4,0
Molto buono
568 recensioni
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Beautifully wrapped parcel
Beautifully wrapped parcel, and I love the skirt so much! Quick service, emails and delivery. Thanks.
29 luglio 2022
I ordered an item and then did not…
I ordered an item and then did not receive an email confirmation of my order. I waited a few days and then emailed and I was informed by email reply that the item received had a flaw in it and that the company had requested another one to be sent and that it was due overnight. And I would be informed of the dispatch. Again, I waited a few days and still had not had confirmation of the dispatch of my order. Again, I made contact and was told that the item was to be dispatched tomorrow. Again, I waited for confirmation and when I sought this information was informed that it was to be dispatched that day. I do realise that there are sometimes hold ups when receiving and dispatching an order, however in each instance, I had to initiate the contact and follow up. The company didn't once proactively contact me to keep me informed of progress. Coincidentally, I had this issue with another company around the same time and they proactively contacted me, told me of the delay, remedied the situation and kept me informed the whole time. Not once did I have to chase them up and they emailed me when the item was dispatched. This to my mind is appropriate customer service.
28 luglio 2022
Risposta di Magpie Style
Dear Pamela,
Thank you for bringing to our attention this issue. I have just looked into it and at the time that this happened we had two staff off sick with Covid and the person you spoke too was also covering for two other roles. Our Client Relations Manager unfortunately was not at work.
Our communication is definitely not this slow. I have also just checked out system and the confirmation email was sent on the order on July the 8th. It is possible that it may have gone into the Junk or Spam folder which can be frustrating too.
As you can imagine, we are all looking forward to returning to a more normal time when we don't such a high rate of staff off work in the community which is putting huge strains on so many business operations to be effective and run smoothly.
Thank you for shopping with us. We will ensure you have a better experience should you wish to order again in the future.
Best wishes,
Bridget - Director
Love my Trelise Cooper purchase
Received my Trelise Cooper item, beautifully packaged and boxed, the right fit, very happy
28 luglio 2022
Fast professional glamourous service
Fast professional service, with a glamourous touch.
28 luglio 2022
The top as advertised on your website…
The top as advertised on your website which I purchased and then was advised was out of stock - you need to sort your online out and also me receiving this email when a product was never purchased
25 luglio 2022
Risposta di Magpie Style
Dear Josephine,
Thank you for your feedback. We are so deeply sorry that we did not have that particular sale item in stock after your purchase and had to refund you . We are having some unfortunate issues with our inventory system this week due to the high volume incurred by sale. It should have been correct and I apologise for this. We are investigating as to why the top your purchased appeared online when we didn't have the stock. Occasionally it can be human error when processing a return or an exchange.
Wishing you all the best. Again please accept our sincerest apolgies. Like most businesses we are short staffed at the moment and I feel this could have contributed to this online error. The Trust Pilot email is an sutomated email for every customer. I will look into that as well.
Bridget Hope, Director - Magpie Style
Easy to use website
Easy to use website with garments delivered promptly. Track and trace delivery too.
22 luglio 2022
Big thanks to Magpie team
Very happy with my dress.
I've got it in just 2 days here in Auckland. Nicely packed...to be honest when I got it I was soo happy...shame was too late,I was thinking too call you.
Big thanks to the Magpie team and of course to Trelise too, who 's work I adore 😊
22 luglio 2022
Outstanding service and garments
This company really gets it. You order and before you know it the product has arrived. Beautifully wrapped and packaged and never disappointed. I had to change a size on one occasion and this was effortless. They are really customer focused and I always look at their emails when they come in as they are so great to deal with! Thanks Magpie.
22 luglio 2022
GREAT SERVICE throughout the online…
Great service throughout the online process - Many thanks I love my Cooper sale jacket
21 luglio 2022
Great Customer Service every step of the way ,,,
great customer service every step of the way .
Beautiful packaging made my day to open my gorgeous
package .
Angie
21 luglio 2022
Best service, fast delivery
I ordered a beautiful inlaid tray on sale, arrived within 4 days NZ to Australia, really well packaged, perfect!
13 luglio 2022
I was served by a Lovely lady her new…
I was served by a Lovely lady her new the product and had a great personality.
26 giugno 2022
Thanks so much
Thanks so much - the dress arrived within a couple of days in a beautiful box. Awesome service
26 giugno 2022
Always excellent service!
25 giugno 2022
Excellence service - always a lovely experience!
Bridget and her staff are always so helpful - nothing is ever a problem. The quality of the clothing is superb! The shop has a great vibe and is always a nice place to visit. Thank you Magpie Style 🙂
10 giugno 2022
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